IT PM Chapter 10: Project
Communications
Management 2026 | Study
Guide, Practice Questions,
Answers, Rationales &
Exam Review
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Rationales
Included
, Many experts agree that the greatest threat to the success Many experts agree that the greatest threat to the success of any project, especially
of any project, especially IT projects, is a failure to ___. IT projects, is a failure to communicate.
- Many problems in other knowledge areas, such as an unclear scope or unrealistic
schedules, indicate problems with communication.
The need for these non-technical skills is so great that “The need for these non-technical skills is so great that some IT companies indicate
some IT companies indicate that they will hire individuals that they will hire individuals with minimum technical skills so long as they
with minimum technical skills so long as they demonstrate demonstrate solid soft and business skills.
solid ___ and ___ skills.
True or False: You cannot totally separate technical skills True
and soft skills when working on IT projects. - for projects to succeed, every project team member needs both types of skills.
State the 3 Main Processes of Project Communications 1. Planning Communications Management
Management - determining the information and communications needs of the stakeholders
2. Managing Communications
- creating, distributing, storing, retrieving, and disposing of project communications
based on the communications management plan.
3. Monitoring Communications
- ensuring that stakeholder communication needs are met.
Planning Communications Management is one of the 3 1. Communications Management Plan
main processes of Project Communications Management 2. Updates to Project Managemetn Plan
State the 3 Outputs of Planning Communications 3. Updates to Project Documents
Management
Managing Communications is one of the 3 main 1. Project Communications
processes of Project Communications Management 2. Updates to Project Management Plan
State the 4 Outputs of Managing Communications 3. Updates to Project Documents
4. Updates to OPAs
Monitoring Communications is one of the 3 main 1. Work Performance Information
processes of Project Communications Management 2. Change Requests
State the 4 Outputs of Monitoring Communications 3. Updates to Project Management Plan
4. Updates to Project Documents
Project managers say they spend as much as ___% of Project managers say they spend as much as 90% of their time communicating.
their time communicating.
Complete the following important concepts for project Focus on group and individual communication needs.
communications management: Use formal and informal methods for communicating.
Distribute important information in an effective and timely manner.
Focus on ___ and ___ communication needs. Set the stage for communicating bad news.
Determine the number of communication channels.
Use ___ and ___ methods for communicating.
Distribute important information in an ___ and ___ manner.
Set the stage for communicating ___.
Determine the number of ___.
Communications
Management 2026 | Study
Guide, Practice Questions,
Answers, Rationales &
Exam Review
Updated Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales
Included
, Many experts agree that the greatest threat to the success Many experts agree that the greatest threat to the success of any project, especially
of any project, especially IT projects, is a failure to ___. IT projects, is a failure to communicate.
- Many problems in other knowledge areas, such as an unclear scope or unrealistic
schedules, indicate problems with communication.
The need for these non-technical skills is so great that “The need for these non-technical skills is so great that some IT companies indicate
some IT companies indicate that they will hire individuals that they will hire individuals with minimum technical skills so long as they
with minimum technical skills so long as they demonstrate demonstrate solid soft and business skills.
solid ___ and ___ skills.
True or False: You cannot totally separate technical skills True
and soft skills when working on IT projects. - for projects to succeed, every project team member needs both types of skills.
State the 3 Main Processes of Project Communications 1. Planning Communications Management
Management - determining the information and communications needs of the stakeholders
2. Managing Communications
- creating, distributing, storing, retrieving, and disposing of project communications
based on the communications management plan.
3. Monitoring Communications
- ensuring that stakeholder communication needs are met.
Planning Communications Management is one of the 3 1. Communications Management Plan
main processes of Project Communications Management 2. Updates to Project Managemetn Plan
State the 3 Outputs of Planning Communications 3. Updates to Project Documents
Management
Managing Communications is one of the 3 main 1. Project Communications
processes of Project Communications Management 2. Updates to Project Management Plan
State the 4 Outputs of Managing Communications 3. Updates to Project Documents
4. Updates to OPAs
Monitoring Communications is one of the 3 main 1. Work Performance Information
processes of Project Communications Management 2. Change Requests
State the 4 Outputs of Monitoring Communications 3. Updates to Project Management Plan
4. Updates to Project Documents
Project managers say they spend as much as ___% of Project managers say they spend as much as 90% of their time communicating.
their time communicating.
Complete the following important concepts for project Focus on group and individual communication needs.
communications management: Use formal and informal methods for communicating.
Distribute important information in an effective and timely manner.
Focus on ___ and ___ communication needs. Set the stage for communicating bad news.
Determine the number of communication channels.
Use ___ and ___ methods for communicating.
Distribute important information in an ___ and ___ manner.
Set the stage for communicating ___.
Determine the number of ___.
