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Chapters 1 to 17 Test Bank Chapter 1-
Chapter 01 Test Bank - Easy
Questions & Answers
1. A major responsibility of first−line managers is to ______.
A. produce goods and services
B. set the organization’s direction
C. oversee organizational departments or divisions
D. direct daily activities for producing goods and services
Correct Answer: D. direct daily activities for producing goods and services
2. A supportive working environment that prioritizes mental health and well−being is essential for
the success of any organization.
A. True
B. False
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Correct Answer: A. True
3. According to LinkedIn, what was the most in−demand technical skill of 2023?
A. graphic design
B. cloud computing
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C. tax preparation
D. video processing
Correct Answer: B. cloud computing
4. An organization’s mission is described as ______.
A. its central purpose
B. the history of the organization
C. the principles of the organization
D. what it hopes to achieve long term
Correct Answer: A. its central purpose
5. Before engaging in any form of organizational planning, it is important to have ______.
A. a sustainability plan
B. clearly defined managerial roles
C. a clear sense of the company’s purpose
D. customer feedback on the company’s products or services
Correct Answer: C. a clear sense of the company’s purpose
6. Being able to effectively communicate and collaborate with others is a ______ skill.
A. growth mindset
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B. technical
C. conceptual
D. relational
Correct Answer: D. relational
7. Effective critical thinkers must be able to ______.
A. put aside biases
B. connect emotionally with others
C. tune out other perspectives
D. make decisions with limited information
Correct Answer: A. put aside biases
8. Once an organization’s mission, vision, and values have been defined, there is little need to
review them again.
A. True
B. False
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Correct Answer: B. False
9. One reason why critical thinking is beneficial in the workplace is that people with this skill
______.
A. work harder
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B. are generally better communicators
C. excel in building rapport with others
D. are better able to handle difficult situations
Correct Answer: D. are better able to handle difficult situations
10. Quiet quitting occurs when an employee consistently puts in maximum effort to fulfill their job
responsibilities.
A. True
B. False
Correct Answer: B. False
11. Skills are defined as ______.
A. physical capabilities
B. unique traits that define a person
C. talents or abilities
D. inherent or natural talents
Correct Answer: C. talents or abilities
12. Some technical skills do not involve the use of technology.
A. True
B. False
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Correct Answer: A. True
13. The main purpose of ______ is to ensure that actual performance meets the goals and
expectations that have been set.
A. leading
B. planning
C. organizing
D. controlling
Correct Answer: D. controlling
14. To be classified as a small organization, the organization must have fewer than ______
employees.
A. 50
B. 100
C. 150
D. 200
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Correct Answer: B. 100
15. What skill set is especially important with regard to the leading function of management?
A. communication
B. goal identification
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C. resource allocation
D. data analysis
Correct Answer: A. communication
16. Which challenge are organizational leaders more likely to face in a post−pandemic era?
A. high inflationary issues
B. managing remote teams
C. consistent policies and procedures
D. motivated and engaged employees
Correct Answer: B. managing remote teams
17. Which economy is more likely to benefit workers seeking short−term, flexible opportunities?
A. gig
B. mixed
C. market
D. capitalistic
Correct Answer: A. gig
18. Which form of technology uses the ability of a machine to mimic tasks comparable to intelligent
human−like behavior?
A. machine learning
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B. artificial intelligence
C. internet
D. blockchain
Correct Answer: B. artificial intelligence
19. Which kind of flexible work arrangement is more likely to be implemented in a post−pandemic
generation?
A. remote
B. job sharing
C. seasonal
D. split agreement
Correct Answer: A. remote
20. Which statement is true of most traditional organizations?
A. Most managers in the organization are middle managers.
B. There are more lower level managers than top managers.
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C. Reporting responsibilities are often difficult to distinguish.
D. First−line managers spend more time using conceptual skills than other managers.
Correct Answer: B. There are more lower level managers than top managers.
21. Which term is associated with the triple bottom line?
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A. places
B. people
C. practice
D. power
Correct Answer: B. people
22. Which type of company practices the 3 Ps and considers profit part of its commitment to caring
for its people and the planet?
A. hybrid
B. dual purpose
C. proprietorship
D. partnership
Correct Answer: B. dual purpose
23. Which type of manager tends to use conceptual skills the most?
A. top
B. middle
C. first−line
D. low−level
Correct Answer: A. top
Test Bank Chapter 1- Test Bank Management 4th Edition By Christopher Neck, Jeffery Houghton @ StudentsHelp @