Human Resource Management An Applied Approach 4e Jean
Phillips [All Chapters 1 to 14 Original Test Bank, A+ Grade]
Test Bank Chapters 1-14 (C) eDiscountShop (C)
Chapter 01 Test Bank - Easy
Questions & Answers
1. A benefit of using HR chatbots and virtual assistants is that this allows the HR team to focus on
more ______ tasks.
A. profitable
B. strategic
C. technical
D. international
Correct Answer: B. strategic
2. A firm pays a salary higher than its competitors. This allows it to focus on identifying and
attracting the most qualified candidates.
A. True
B. False
Test Bank
Correct Answer: A. True
3. A professional employer organization is a company that ______.
A. leases employees to companies who need them
B. uses outside vendors to perform administrative tasks
(C) eDiscountShop (C)
C. only hires employees who belong to professional organizations
D. only hires people with advanced degrees
Correct Answer: A. leases employees to companies who need them
4. According to business expert Michael Porter, for a company to have a competitive advantage it
must ultimately provide a combination of great quality, service, and ______.
A. branding
B. ethics
C. price
Correct Answer: C. price
5. Although HRMS are becoming more popular, one drawback is their inability to be customized.
A. True
B. False
Correct Answer: B. False
6. An advantage of posting employee handbooks online is it makes it easy for employees to locate
specific information.
A. True
B. False
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C. fluctuating
D. declining
Correct Answer: D. declining
13. Many of today’s employment laws were created to address employment discrimination.
A. True
B. False
Correct Answer: A. True
14. Mergers and acquisitions often fail because of ______.
A. cultural issues
B. financial issues
C. compliance issues
D. technical issues
Correct Answer: A. cultural issues
Test Bank
15. Occupational forecasts suggest that the income and opportunity prospects in HRM in the near
future are ______.
A. unfavorable
B. mediocre
C. favorable
(C) eDiscountShop (C)
D. stagnant
Correct Answer: C. favorable
16. One reason HRM departments are using artificial intelligence (AI) is to ______.
A. generate revenue
B. increase productivity
C. reduce strategic risk
D. define business strategy
Correct Answer: B. increase productivity
17. Paying premium wages for talent is always the best strategy.
A. True
B. False
Correct Answer: B. False
18. Shared service centers can be an effective alternative to outsourcing.
A. True
B. False
Correct Answer: A. True
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Phillips [All Chapters 1 to 14 Original Test Bank, A+ Grade]
Test Bank Chapters 1-14 (C) eDiscountShop (C)
Chapter 01 Test Bank - Easy
Questions & Answers
1. A benefit of using HR chatbots and virtual assistants is that this allows the HR team to focus on
more ______ tasks.
A. profitable
B. strategic
C. technical
D. international
Correct Answer: B. strategic
2. A firm pays a salary higher than its competitors. This allows it to focus on identifying and
attracting the most qualified candidates.
A. True
B. False
Test Bank
Correct Answer: A. True
3. A professional employer organization is a company that ______.
A. leases employees to companies who need them
B. uses outside vendors to perform administrative tasks
(C) eDiscountShop (C)
C. only hires employees who belong to professional organizations
D. only hires people with advanced degrees
Correct Answer: A. leases employees to companies who need them
4. According to business expert Michael Porter, for a company to have a competitive advantage it
must ultimately provide a combination of great quality, service, and ______.
A. branding
B. ethics
C. price
Correct Answer: C. price
5. Although HRMS are becoming more popular, one drawback is their inability to be customized.
A. True
B. False
Correct Answer: B. False
6. An advantage of posting employee handbooks online is it makes it easy for employees to locate
specific information.
A. True
B. False
Human Resource Management 4e Jean Phillips Test Bank Chapters 1-14 (C) eDiscountShop (C)
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, Test Bank Chapters 1-14 (C) eDiscountShop (C)
C. fluctuating
D. declining
Correct Answer: D. declining
13. Many of today’s employment laws were created to address employment discrimination.
A. True
B. False
Correct Answer: A. True
14. Mergers and acquisitions often fail because of ______.
A. cultural issues
B. financial issues
C. compliance issues
D. technical issues
Correct Answer: A. cultural issues
Test Bank
15. Occupational forecasts suggest that the income and opportunity prospects in HRM in the near
future are ______.
A. unfavorable
B. mediocre
C. favorable
(C) eDiscountShop (C)
D. stagnant
Correct Answer: C. favorable
16. One reason HRM departments are using artificial intelligence (AI) is to ______.
A. generate revenue
B. increase productivity
C. reduce strategic risk
D. define business strategy
Correct Answer: B. increase productivity
17. Paying premium wages for talent is always the best strategy.
A. True
B. False
Correct Answer: B. False
18. Shared service centers can be an effective alternative to outsourcing.
A. True
B. False
Correct Answer: A. True
Human Resource Management 4e Jean Phillips Test Bank Chapters 1-14 (C) eDiscountShop (C)
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