C724 (INFORMATION SYSTEMS MANAGEMENT) - WGU UPDATED QUESTIONS AND CORRECT ANSWERS

C724 (INFORMATION SYSTEMS MANAGEMENT) - WGU
UPDATED QUESTIONS AND CORRECT
ANSWERS

Question:
1. Executive information system
Answer:
A system that facilitates and supports senior managerial decisions.

Question:
2. Data
Answer:
Unorganized data that lacks meaning.

Question:
3. Information
Answer:
Data that has been organized in a meaningful manner.

Question:
4. Information system
Answer:
An integrated network of components working together to convert data into useful information; includes
an input, a process, and an output; comprised of people, processes, machines, and information technology.

Question:
5. Knowledge
Answer:
The practical application of information.

Question:
6. Data, Information, and Knowledge example
Answer:
Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and cuts
to social programs.

Question:
7. Decision support system
Answer:
This system uses models and statistical analysis to help decision makers solve problems

Question:
8. Management information system (MIS)

,Answer:
Provides timely and accurate information that enables managers to manage their departments more
efficiently; analyzes performance.

Question:
9. Transaction processing system
Answer:
information system used for processing patient admissions, employee time cards, and purchase orders

Question:
10. Information management
Answer:
The management of organizational processes and systems; helps the organization reduce costs and adds
value to products; helps the organization make better managerial decisions; stores and processes data.

Question:
11. Information technology
Answer:
The use of computer and telecommunications systems for storing, retrieving, and sending information;
comprised of hardware, software, data, and networks.

Question:
12. information technology management
Answer:
the management of hardware, software, data, networks, and people that facilitate access to information and
allow the organization to achieve business objectives.

Question:
13. Strategic information system
Answer:
provide tools used by an organization to accomplish specific tasks to gain competitive advantage.

Question:
14. Social Networking and interpersonal skills.
Answer:
Enhances interpersonal and relationship-forming skills.

Question:
15. Porters 5 competitive forces
Answer:
Intensity competitive rivalry bargaining power of customers bargaining power of suppliers threat of new
entrants threat of substitutes

Question:
16. Network economics (network-based strategy)
Answer:
the cost of adding another business participant to a business venture is small, the potential gain is great.

,Question:
17. Business ecosystems
Answer:
Network of businesses involved in delivering a product through mutual cooperation.

Question:
18. Product differentiation (business strategy)
Answer:
offering a higher quality product to differentiate from others in the market

Question:
19. growth (business strategy)
Answer:
adding new products or new enhancements to existing products

Question:
20. Enterprise Resource Planning (ERP)
Answer:
Involves utilizing computer technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have difficulty implementing the system.

Question:
21. Customer Relationship Management (CRM)
Answer:
Allows for personalized communication to customers.

Question:
22. Knowledge Management (KM)
Answer:
These systems provide tools to help manage organizational knowledge and create value to meet business
requirements and strategic goals.

Question:
23. chief executive officer (CEO)
Answer:
also called president or managing director, is responsible for the success or failure of the company,
creating the company culture, selecting the senior management team, setting strategy and vision, and
selecting projects to fund.

Question:
24. chief operations officer (COO)
Answer:
is the director of operations, responsible for the oversight of internal operations on a day-to-day basis and
for monitoring production quotas

Question:
25. chief financial officer (CFO)

, Answer:
manages the company's cash flow and evaluates and communicates financial risks.

Question:
26. chief information officer (CIO)
Answer:
a business leader who analyzes internal business processes such as payroll and billing, reshapes the
physical infrastructure and network purchases to meet business goals, and leads the workforce to
implement critical IT internal projects; responsible for information systems strategic thinking and
planning.

Question:
27. chief technology officer (CTO)
Answer:
has ultimate responsibility for all technology implementation, maintaining technology compliance
regulations, and identifying technology risks for the company.

Question:
28. chief security officer (CSO)
Answer:
is the highest level executive concerned with the overall security functions and policies of a business.

Question:
29. Systems Analyst
Answer:
A change agent who uses design and analysis techniques to solve organizational problems using
information technology; they report about system development and keep others informed; should
understand overall business processes; focuses on analysis, design, and implementation

Question:
30. Information Security Analyst
Answer:
Their goal is to ensure that data and systems are secure to prevent breaches.

Question:
31. Information Security
Answer:
The concept of protecting valuable information assets.

Question:
32. Project Manager
Answer:
They deliver quality systems on time, manage the budget, and plan for the unexpected (they do not train
new users).

Question:
33. Gantt chart