MGMT 301 EXAM 3 RON JOHNSON PSU UPDATED QUESTIONS AND CORRECT ANSWERS

MGMT 301 EXAM 3 RON JOHNSON PSU UPDATED
QUESTIONS AND CORRECT ANSWERS

Question:
1. Chapter 7
Answer:
Structure

Question:
2. What is structure?
Answer:
Anything composed of parts arranged together in some way

Question:
3. Organizing
Answer:
arranging tasks, people and other resources to accomplish the work (requires structure)

Question:
4. What are the 3 functions of organization?
Answer:
Divide up work, Arrange resources, Coordinate activities

Question:
5. What is Formal Structure?
Answer:
A fixed set of rules are established to implement intra-organization procedure and structure. Formal
Structure typically shows us the span of control for managers.

Question:
6. What is Informal Structure?
Answer:
Network of unofficial relationships among an organization's members.

Question:
7. What is Social Impact Analysis?
Answer:
Finding out the chain of people that someone associates with over a certain amount of time

Question:
8. What are the 7 elements that an organization chart provides?
Answer:
Division of work Chain of command Span of control Communication flow Major units Staff vs Line
Levels of MGMT

,Question:
9. What is Span of Control?
Answer:
Number of people that report to a typical manager

Question:
10. What is a Tall span of control?
Answer:
A few people report to each manager, not as fast or as flexible. problem: too many levels

Question:
11. What is a Flat span of control?
Answer:
A lot of people report to each manager, fast and flexible. quick communication. Mgmt 301 has a flat span
of control.

Question:
12. How did Google use strategy to change its structure?
Answer:
They created a holding company called Alphabet to manage growing operations in different business
sectors. Google demonstrated division structure.

Question:
13. What is a Staff function?
Answer:
A support role not responsible for directly bringing in revenue ex. HR, Legal, Accounting

Question:
14. What is a Line function?
Answer:
Performs core business functions directly responsible for making the money ex. Marketing employee,
manufacturing manager

Question:
15. What are the Big 5 types of structure?
Answer:
Functional, Divisional, Matrix, Team, Network

Question:
16. What is the most used type of structure?
Answer:
Functional

Question:
17. What is Functional structure?

, Answer:
Group of business sectors that are needed for a business to be successful

Question:
18. What are the benefits of a Functional structure?
Answer:
Economies of scale, Broad expertise, Training for skills, functional career path

Question:
19. What is Divisional structure?
Answer:
Each organizational function is grouped into a division based on:
1. product
2. geographic location
3. Customer focus

Question:
20. What are the benefits of a Divisional structure?
Answer:
Focused experts, better coordination, increased accountability, grow/shrink easier

Question:
21. What is the Matrix structure?
Answer:
Functions supply people to work under project managers who need them

Question:
22. What is the Team structure?
Answer:
A small group of people who are familiar with each other, very few companies use a team structure but
many use teamwork "Get big by staying small"

Question:
23. What company is known for using a Team structure?
Answer:
W.L. Gore

Question:
24. What is a Network structure?
Answer:
Employ a small number of core people then hire from a pool of independent contractors for different
projects. Uses IT to link with networks of outside supplies and service contractors.

Question:
25. Benefits of Network Structure?
Answer:
lower costs, access to experts, grow/shrink easier with market conditions.