Goods made to order are typical of ________ and ________ approaches while goods made to forecast
are typical of ________ and ________ approaches.
A.
product, mass customization; repetitive, process
B.
repetitive, product; mass customization, process
C.
product, process; repetitive, mass customization
D.
repetitive, process; mass customization, product
E.
process, mass customization; repetitive, product
Which of the following is an example of an external product development strategy?
A.
migrations of existing products
B.
alliances
This is the correct answer.
C.
enhancements to existing products
D.
new internally developed products
E.
All of the above are examples of internal product development strategy.
Insurance and taxes on inventory are part of the costs known as setup or ordering costs.
True
False
A customer service manager at a retail clothing store has collected numerous customer complaints from
the forms they fill out on merchandise returns. To analyze trends or patterns in thesereturns, she has
organized these complaints into a small number of sources or factors.
This is most closely related to the ________ tool of TQM.
,A.
quality loss function
B.
histogram
C.
scatter diagram
D.
process control chart
E.
cause-and-effect diagram
Which of the following projects were completed by Bechtel?
A.
Rebuilding Kuwait after Iraq's invasion in 1990
B.
Boston Central Artery/Tunnel
C.
Hoover Dam
D.
Rebuilding Iraq after the U.S. invasion, starting in 2003
E.
All of the above were Bechtel projects
The transfer of some of what are traditional internal activities and resources of a firm to outside
vendors is:
A.
keiretsu.
B.
offshoring.
C.
outsourcing.
Your answer is correct.
, D.
a standard use of the make-or-buy decision.
E.
not allowed by the ethics code of the Supply Management Institute.
Which of the following statements regarding MRP in services is TRUE?
A.
MRP is for manufacturing only, and it is not applicable to services.
B.
MRP only works in services for demand that is independent.
C.
MRP can be used in services, but only in those that offer very limited customization.
D.
Services such as restaurant meals illustrate dependent demand, and they require product structure trees,
bills-of-material, and scheduling.
This is the correct answer.
E.
None of the above is true.
The list of 5Ss, although it looks like a housekeeping directive, supports lean production by:
A.
identifying non-value items and removing them, in the "sort/segregate" category.
Your answer is correct.
B.
building good safety practices, in the "shine/sweep" category.
C.
eliminating wasted motion through ergonomic studies, in the "support" category.
D.
reducing inventory, in the "standardize" category.
E.
increasing variability through standardized procedures, in the "standardize" category.
are typical of ________ and ________ approaches.
A.
product, mass customization; repetitive, process
B.
repetitive, product; mass customization, process
C.
product, process; repetitive, mass customization
D.
repetitive, process; mass customization, product
E.
process, mass customization; repetitive, product
Which of the following is an example of an external product development strategy?
A.
migrations of existing products
B.
alliances
This is the correct answer.
C.
enhancements to existing products
D.
new internally developed products
E.
All of the above are examples of internal product development strategy.
Insurance and taxes on inventory are part of the costs known as setup or ordering costs.
True
False
A customer service manager at a retail clothing store has collected numerous customer complaints from
the forms they fill out on merchandise returns. To analyze trends or patterns in thesereturns, she has
organized these complaints into a small number of sources or factors.
This is most closely related to the ________ tool of TQM.
,A.
quality loss function
B.
histogram
C.
scatter diagram
D.
process control chart
E.
cause-and-effect diagram
Which of the following projects were completed by Bechtel?
A.
Rebuilding Kuwait after Iraq's invasion in 1990
B.
Boston Central Artery/Tunnel
C.
Hoover Dam
D.
Rebuilding Iraq after the U.S. invasion, starting in 2003
E.
All of the above were Bechtel projects
The transfer of some of what are traditional internal activities and resources of a firm to outside
vendors is:
A.
keiretsu.
B.
offshoring.
C.
outsourcing.
Your answer is correct.
, D.
a standard use of the make-or-buy decision.
E.
not allowed by the ethics code of the Supply Management Institute.
Which of the following statements regarding MRP in services is TRUE?
A.
MRP is for manufacturing only, and it is not applicable to services.
B.
MRP only works in services for demand that is independent.
C.
MRP can be used in services, but only in those that offer very limited customization.
D.
Services such as restaurant meals illustrate dependent demand, and they require product structure trees,
bills-of-material, and scheduling.
This is the correct answer.
E.
None of the above is true.
The list of 5Ss, although it looks like a housekeeping directive, supports lean production by:
A.
identifying non-value items and removing them, in the "sort/segregate" category.
Your answer is correct.
B.
building good safety practices, in the "shine/sweep" category.
C.
eliminating wasted motion through ergonomic studies, in the "support" category.
D.
reducing inventory, in the "standardize" category.
E.
increasing variability through standardized procedures, in the "standardize" category.
