WGU C720 Operations and Supply Chain Management Questions
with Verified Answers (Correct Update)
Question 1: Supply chain
Answer: encompasses all activities
associated with the flow
and transfer of goods and
services, from raw material extraction through use
by the final consumer.
Question 2: Logistics
Answer: refers to the movement
of supplies and materials
through the supply chain.
Question 3: Reverse logistics.
Answer: When it is necessary to return defective products to
the manufacturer for repair or replacement, the
process is known as
Question 4: Reuse and recycle materials.
Answer: Reverse logistics includes
efforts to
Question 5: Backward vertical integration.
Answer: One way to promote coordination is for a company
to own its *suppliers*. This
is called
Question 6: Forward vertical integration.
Answer: At the other end of the
supply chain, a company
can own the *distribution
systems and retail outlets*
that sell their products;
this is
Page 1
,Question 7: Agile
Answer: Members of such a supply
chain are selected based
upon their *speed and
flexibility*, and their capacity to transmit information reliably, accurately,
and quickly from the marketplace to supply chain
members.
Question 8: Assess in great detail the needs of its customers so it
can provide customized products that better meet the
customer's' expectations.
Answer: An agile supply chain attempts to
Question 9: Lean
Answer: Members are chosen
based upon their ability
to *keep costs down and
minimize inventory* in the
system.
Question 10: Lean supply chain
Answer: What type of supply chain
would be used here:
These products have long
product life cycles, stable and predictable demand, and minimal innovation. They are also often
characterized by low
profit margins. For these
products, the supply chain
must focus on operating efficiently to minimize
costs.
Page 2
,Question 11: Vendor Managed Inventory (VMI)
Answer: The vendor, or supplier,
can better coordinate its
own production with the
replenishment of supplier
inventory, thus reducing
costs and improving delivery performance between
the supplier and the retailer. To make this work,
the suppliers receive daily point-of-sale (POS) data
from the retail stores, and
they also have access to
retailer's inventory files.
Question 12: Market (demand),
process (throughput), and
product (supply).
Answer: There are three primary
constraints in a system:
Question 13: Constraint
Answer: Any resource whose *capacity is less than or equal
to demand* for that resource; a bottleneck is the
most limiting constraint
on the system.
Question 14: Requires the *longest time or has the slowest rate* - a
process bottleneck.
Answer: A bottleneck (or constraint) in a supply chain
occurs at the point in the
process that
Question 15: Regulatory
labor
technology
decision-making
physical
process
financial
Answer: Types of bottlenecks:
Page 3
, Question 16: Strategic alliances
Answer: form within first-tier and
second-tier supplier networks. This occurs as a collaborative effort because
all parties need to invest
time, capital, and talent to
become aligned.
Question 17: Safety Stock
Answer: Company L has a difficult
time keeping inventory on
key items they use for
production. Which strategy is most appropriate for
Company L to keep inventory in stock?
Question 18: Vendor Managed Inventory
Answer: What has been established between Walmart
and Proctor & Gamble
(P&G) to ensure that
Walmart is consistently
stocked with P&G products?
Question 19: Reverse logistics
Answer: Tammy's dishwasher
started making weird
noises. She was concerned that it may have
technical issues so she
called the manufacture to
see if it was still under warranty. She had 1
month left on the warranty so the manufacturer
picked up the dishwasher
the next day to service it.
Which process best represents this scenario?
Question 20: Competitive advantage
Answer: a condition or circumstance that puts a company in a favorable or superior business position
over
its competitors.
Page 4
with Verified Answers (Correct Update)
Question 1: Supply chain
Answer: encompasses all activities
associated with the flow
and transfer of goods and
services, from raw material extraction through use
by the final consumer.
Question 2: Logistics
Answer: refers to the movement
of supplies and materials
through the supply chain.
Question 3: Reverse logistics.
Answer: When it is necessary to return defective products to
the manufacturer for repair or replacement, the
process is known as
Question 4: Reuse and recycle materials.
Answer: Reverse logistics includes
efforts to
Question 5: Backward vertical integration.
Answer: One way to promote coordination is for a company
to own its *suppliers*. This
is called
Question 6: Forward vertical integration.
Answer: At the other end of the
supply chain, a company
can own the *distribution
systems and retail outlets*
that sell their products;
this is
Page 1
,Question 7: Agile
Answer: Members of such a supply
chain are selected based
upon their *speed and
flexibility*, and their capacity to transmit information reliably, accurately,
and quickly from the marketplace to supply chain
members.
Question 8: Assess in great detail the needs of its customers so it
can provide customized products that better meet the
customer's' expectations.
Answer: An agile supply chain attempts to
Question 9: Lean
Answer: Members are chosen
based upon their ability
to *keep costs down and
minimize inventory* in the
system.
Question 10: Lean supply chain
Answer: What type of supply chain
would be used here:
These products have long
product life cycles, stable and predictable demand, and minimal innovation. They are also often
characterized by low
profit margins. For these
products, the supply chain
must focus on operating efficiently to minimize
costs.
Page 2
,Question 11: Vendor Managed Inventory (VMI)
Answer: The vendor, or supplier,
can better coordinate its
own production with the
replenishment of supplier
inventory, thus reducing
costs and improving delivery performance between
the supplier and the retailer. To make this work,
the suppliers receive daily point-of-sale (POS) data
from the retail stores, and
they also have access to
retailer's inventory files.
Question 12: Market (demand),
process (throughput), and
product (supply).
Answer: There are three primary
constraints in a system:
Question 13: Constraint
Answer: Any resource whose *capacity is less than or equal
to demand* for that resource; a bottleneck is the
most limiting constraint
on the system.
Question 14: Requires the *longest time or has the slowest rate* - a
process bottleneck.
Answer: A bottleneck (or constraint) in a supply chain
occurs at the point in the
process that
Question 15: Regulatory
labor
technology
decision-making
physical
process
financial
Answer: Types of bottlenecks:
Page 3
, Question 16: Strategic alliances
Answer: form within first-tier and
second-tier supplier networks. This occurs as a collaborative effort because
all parties need to invest
time, capital, and talent to
become aligned.
Question 17: Safety Stock
Answer: Company L has a difficult
time keeping inventory on
key items they use for
production. Which strategy is most appropriate for
Company L to keep inventory in stock?
Question 18: Vendor Managed Inventory
Answer: What has been established between Walmart
and Proctor & Gamble
(P&G) to ensure that
Walmart is consistently
stocked with P&G products?
Question 19: Reverse logistics
Answer: Tammy's dishwasher
started making weird
noises. She was concerned that it may have
technical issues so she
called the manufacture to
see if it was still under warranty. She had 1
month left on the warranty so the manufacturer
picked up the dishwasher
the next day to service it.
Which process best represents this scenario?
Question 20: Competitive advantage
Answer: a condition or circumstance that puts a company in a favorable or superior business position
over
its competitors.
Page 4
