APCO EMD Certification Exam | Actual Questions and Answers
Latest Updated 2026/2027 (Graded A+)
• Question
The objective of EMD is _________, and NOT __________.
Correct Answer: I. Understanding the role of EMD
obtaining information through vital points questions and giving appropriate pre-arrival
instructions.
II. Give training in the use of handling center equipment.
• Question
What does EMD stand for?
Correct Answer: Emergency Medical Dispatch
• Question
What is a prerequisite for EMD class?
Correct Answer: Must have a current CPR certification.
• Question
EMD was designed to provide enough material to ensure you are able to:
Correct Answer: I. State & identify the
roles & responsibilities of an EMD.
II. Obtain sufficient & accurate information from callers to dispatch resources properly &
efficiently.
III. Give appropriate pre-arrival instructions to callers as locally approved medical
interrogation guidecards indicate. *NOTE: Do NOT diagnose medical/traumatic issues for
responders*
• Question
What are responsibilities of an EMD?
Correct Answer: I. Vitally important role in the EMS system.
II. Coordinating & dispatching appropriate resources.
• Question
What are characteristics of a successful EMD?
Correct Answer: I. Maintains confidentiality
II. Helpful, compassionate & polite (not anxious)
, • Question
Fire personnel often are part of the __________ EMS system because they have received
specialized medical training.
Correct Answer: local
• Question
What is resource allocation?
Correct Answer: One of the most important functions of an EMD.
• Question
What does "hot" mean in reference to response mode?
Correct Answer: "going lights and sirens"
• Question
1. "BLS Cold"
2. "BLS Hot"
3. "ALS Hot"
4. "FULL Response"
Correct Answer: 1. Resource w/ basic life support capability dispatched & told to respond
in a NORMAL response mode. 2. Resource w/ basic life support capability dispatched &
told to respond in an EMERGENCY response mode. 3. Resource w/ advanced life support
capability dispatched & told to respond in an EMERGENCY response mode. 4. When
"everything rolls" using the EMERGENCY response mode.
• Question
Utilizing resources effectively means making the best use of what you have available.
This includes:
Correct Answer: I. Be familiar w/ their capabilities.
II. Follow your EMD Guidecards.
III. Recognize the importance of conserving higher level resources.
• Question
What does liability mean?
Correct Answer: That you are ultimately responsible for your actions.
• Question
What is negligence?
Correct Answer: Defined ad failure to act or perform in a particular situation as any other
reasonable, prudent TC (w/ the same or similar training) would under the same or
similar circumstances.
Latest Updated 2026/2027 (Graded A+)
• Question
The objective of EMD is _________, and NOT __________.
Correct Answer: I. Understanding the role of EMD
obtaining information through vital points questions and giving appropriate pre-arrival
instructions.
II. Give training in the use of handling center equipment.
• Question
What does EMD stand for?
Correct Answer: Emergency Medical Dispatch
• Question
What is a prerequisite for EMD class?
Correct Answer: Must have a current CPR certification.
• Question
EMD was designed to provide enough material to ensure you are able to:
Correct Answer: I. State & identify the
roles & responsibilities of an EMD.
II. Obtain sufficient & accurate information from callers to dispatch resources properly &
efficiently.
III. Give appropriate pre-arrival instructions to callers as locally approved medical
interrogation guidecards indicate. *NOTE: Do NOT diagnose medical/traumatic issues for
responders*
• Question
What are responsibilities of an EMD?
Correct Answer: I. Vitally important role in the EMS system.
II. Coordinating & dispatching appropriate resources.
• Question
What are characteristics of a successful EMD?
Correct Answer: I. Maintains confidentiality
II. Helpful, compassionate & polite (not anxious)
, • Question
Fire personnel often are part of the __________ EMS system because they have received
specialized medical training.
Correct Answer: local
• Question
What is resource allocation?
Correct Answer: One of the most important functions of an EMD.
• Question
What does "hot" mean in reference to response mode?
Correct Answer: "going lights and sirens"
• Question
1. "BLS Cold"
2. "BLS Hot"
3. "ALS Hot"
4. "FULL Response"
Correct Answer: 1. Resource w/ basic life support capability dispatched & told to respond
in a NORMAL response mode. 2. Resource w/ basic life support capability dispatched &
told to respond in an EMERGENCY response mode. 3. Resource w/ advanced life support
capability dispatched & told to respond in an EMERGENCY response mode. 4. When
"everything rolls" using the EMERGENCY response mode.
• Question
Utilizing resources effectively means making the best use of what you have available.
This includes:
Correct Answer: I. Be familiar w/ their capabilities.
II. Follow your EMD Guidecards.
III. Recognize the importance of conserving higher level resources.
• Question
What does liability mean?
Correct Answer: That you are ultimately responsible for your actions.
• Question
What is negligence?
Correct Answer: Defined ad failure to act or perform in a particular situation as any other
reasonable, prudent TC (w/ the same or similar training) would under the same or
similar circumstances.
