Communication Applications Cbe Complete Study Guide With Solved Questions

COMMUNICATION APPLICATIONS CBE
COMPLETE STUDY GUIDE WITH SOLVED
QUESTIONS

◉ What is the role of the sender in the communication process?
Answer: initiates the communication process by encoding the
message and selecting the channel for message delivery


◉ What is the role of the receiver in the communication process?
Answer: interpret (decode) the message after it has been delivered,
both verbal and nonverbal


◉ In the communication process, how would you define feedback?
Answer: a reaction the receiver gives in response to the message
sent by the sender


◉ What are the four stylistic dimensions of communication?
Answer: supportive, emotive, director, and reflective


◉ What are two main characteristics of the supportive style of
leadership?
Answer: high social and low dominance

, ◉ What are the six elements of communication competence?
Answer: Accountability
Involvement
Management
Empathy
Effectiveness
Appropriateness


◉ How would you define adaptability?
Answer: the ability to change behaviors to meet listener's needs


◉ Which of the following best determines the effectiveness of
communication?
Answer: the communication upholds the expectations of a given
situation


◉ Which of the following best determines appropriateness of a
communication?
Answer: pays attention to the moment in which the participants find
themselves