Organizational Behaviour Final Exam
2026/2027 | Verified Questions & Answers
| Comprehensive Study Guide
organizational culture - correct answer-The shared beliefs, values and
assumptions that exist in an organization
Subculture - correct answer-are smaller cultures that develop within a larger
organizational culture that are based on differences in training, occupation, or
departmental goals
climate of organization - correct answer-often defined as the recurring patterns of
behavior, attitudes and feelings that characterize life in the organization
Realistic Job Preview (RJP) - correct answer-The provision of a balanced, realistic
picture of the positive and negative aspects of a job to applicants.
Research evidence for realistic job previews - correct answer-Evidence shows that
realistic job previews are effective in reduc- ing inflation expectations and
turnover, and in improving job performance.
psychological contract - correct answer-Beliefs held by employees regarding the
reciprocal obligations and promises between them and their organization.
,employment contract - correct answer-A contract between an employer and an
employee in which the terms and conditions of employment are stated.
psychological contract breach - correct answer-Employee perceptions that his or
her organization has failed to fulfill one or more of its promises or obligations in
the psychological contract.
How do organizations develop early commitment in new recruits? - correct
answer-
socialization - correct answer-The process by which people learn the attitudes,
knowledge, and behaviours that are necessary for a person to function in a group
or organization.
Proximal socialization outcomes - correct answer-Learning
Task mastery
Social integration
Role conflict
Role ambiguity
Person-job fit
Person-organization fit
Distal socialization outcomes - correct answer-Job satisfaction
Organizational commitment
Organizational identification
Organizational citizenship behaviour
,Job performance
Stress
Turnover
The strategic importance of socialization - correct answer-- sets the tone
- clarifies expectations
- reduces anxiety
- Can have + impact on employee and behaviour attitudes
What is the difference between orientation and socialization? - correct
answerOrientation: Program that informs new employees about their job and
company
Short term, often formal
Socialization: Process of employees adapting to organization (culture/climate)
Long term process often informal
Person job fit, person organization fit, person group fit, organization
identification*
What are the three stages of socialization? - correct answer-anticipatory,
encounter, role management
anticipatory socialization - correct answer-Employees begin with certain
expectations about organization and job
May be unrealistic-if unmet, result in dissatisfaction, turnover, etc.
Realistic Job Preview (RJP): may be helpful
, Info about job demands and working conditions both positive and negative
aspects
encounter - correct answer-employee has started a new job,
inconsistencies between expectations and reality emerge need
info re: policies, procedures, etc.
E.g via orientation program: organizational issues, benefits, introductions, job
duties
Benefits of a good orientation program
role management socialization - correct answer-Inconsistencies start to get
workout out
Employee begins to identify with organization
Transition from being an outsider to feeling like an insider
Often involves taking on new attitudes, values, and behaviours to align with
organization's
Misalignment= dissatisfaction and turnover
Six Socialization Tactics - correct answer-collective vs individualized
Formal vs informal (on the job)
Sequential vs random
Fixed vs variable (timeframe)
Serial (experienced vs role) vs disjunctive investiture
vs divestiture tactics
2026/2027 | Verified Questions & Answers
| Comprehensive Study Guide
organizational culture - correct answer-The shared beliefs, values and
assumptions that exist in an organization
Subculture - correct answer-are smaller cultures that develop within a larger
organizational culture that are based on differences in training, occupation, or
departmental goals
climate of organization - correct answer-often defined as the recurring patterns of
behavior, attitudes and feelings that characterize life in the organization
Realistic Job Preview (RJP) - correct answer-The provision of a balanced, realistic
picture of the positive and negative aspects of a job to applicants.
Research evidence for realistic job previews - correct answer-Evidence shows that
realistic job previews are effective in reduc- ing inflation expectations and
turnover, and in improving job performance.
psychological contract - correct answer-Beliefs held by employees regarding the
reciprocal obligations and promises between them and their organization.
,employment contract - correct answer-A contract between an employer and an
employee in which the terms and conditions of employment are stated.
psychological contract breach - correct answer-Employee perceptions that his or
her organization has failed to fulfill one or more of its promises or obligations in
the psychological contract.
How do organizations develop early commitment in new recruits? - correct
answer-
socialization - correct answer-The process by which people learn the attitudes,
knowledge, and behaviours that are necessary for a person to function in a group
or organization.
Proximal socialization outcomes - correct answer-Learning
Task mastery
Social integration
Role conflict
Role ambiguity
Person-job fit
Person-organization fit
Distal socialization outcomes - correct answer-Job satisfaction
Organizational commitment
Organizational identification
Organizational citizenship behaviour
,Job performance
Stress
Turnover
The strategic importance of socialization - correct answer-- sets the tone
- clarifies expectations
- reduces anxiety
- Can have + impact on employee and behaviour attitudes
What is the difference between orientation and socialization? - correct
answerOrientation: Program that informs new employees about their job and
company
Short term, often formal
Socialization: Process of employees adapting to organization (culture/climate)
Long term process often informal
Person job fit, person organization fit, person group fit, organization
identification*
What are the three stages of socialization? - correct answer-anticipatory,
encounter, role management
anticipatory socialization - correct answer-Employees begin with certain
expectations about organization and job
May be unrealistic-if unmet, result in dissatisfaction, turnover, etc.
Realistic Job Preview (RJP): may be helpful
, Info about job demands and working conditions both positive and negative
aspects
encounter - correct answer-employee has started a new job,
inconsistencies between expectations and reality emerge need
info re: policies, procedures, etc.
E.g via orientation program: organizational issues, benefits, introductions, job
duties
Benefits of a good orientation program
role management socialization - correct answer-Inconsistencies start to get
workout out
Employee begins to identify with organization
Transition from being an outsider to feeling like an insider
Often involves taking on new attitudes, values, and behaviours to align with
organization's
Misalignment= dissatisfaction and turnover
Six Socialization Tactics - correct answer-collective vs individualized
Formal vs informal (on the job)
Sequential vs random
Fixed vs variable (timeframe)
Serial (experienced vs role) vs disjunctive investiture
vs divestiture tactics
