a,./patient,./arrives,./at,./the,./pharmacy,./when,./a,./pharmacy,./technician,./is,./extre
mely,./busy.,./which,./of,./the,./following,./actions,./should,./the,./pharmacy,./techni
cian,./make,./-,./correct,./answer,./✔ ✔
acknowledge,./the,./patient,./and,./let,./them,./know,./that,./the,./technician,./will,./
be,./with,./them,./shortly
a,./pharmacy,./technician,./shows,./a,./patient,./how,./to,./use,./their,./new,./glucose,./
monitor.,./this,./is,./an,./example,./of,./which,./of,./the,./following,./aspects,./of,./direct
,./patient,./care?,./-,./correct,./answer,./✔ ✔ self,./care
a,./patient,./arrives,./at,./a,./pharmacy,./with,./a,./cough,./medication,./prescription,./a
nd,./prefers,./the,./cherry,./flavoring,./to,./make,./the,./product,./more,./palatable.,./w
hich,./of,./the,./following,./practices,./does,./this,./situation,./represent?,./-
,./correct,./answer,./✔ ✔ pharmaceutical,./practice
which,./of,./the,./following,./statements,./best,./explains,./why,./a,./pharmacy,./techn
icians,./courteous,./and,./caring,./attitude,./is,./important,./when,./working,./with,./p
atients?,./-,./correct,./answer,./✔ ✔
pharmacy,./technicians,./give,./the,./first,./and,./last,./impression,./of,./the,./pharm
acy
a,./patient,./wishes,./to,./switch,./to,./a,./new,./pharmacy,./due,./to,./rudeness,./and,./lac
k,./of,./attentiveness,./at,./their,./current,./pharmacy.,./which,./of,./the,./following,./ph
, armacies,./is,./the,./patient,./most,./likely,./to,./choose?,./-,./correct,./answer,./✔ ✔
one,./that,./provides,./excellent,./care,./and,./service
which,./of,./the,./following,./is,./a,./pharmacy,./technicians,./first,./consideration,./w
hen,./applying,./the,./principles,./of,./the,./code,./of,./ethics,./for,./the,./American,./Ass
ociation,./of,./Pharmacy,./Technicians?,./-,./correct,./answer,./✔ ✔
ensure,./the,./health,./and,./safety,./of,./the,./patient
which,./of,./the,./following,./terms,./describes,./acting,./and,./behaving,./in,./manner,
./characteristic,./of,./a,./specific,./field?,./-,./correct,./answer,./✔ ✔
professionalism
which,./of,./the,./following,./principles,./should,./a,./pharmacy,./technicians,./follo
w,./according,./to,./the,./code,./of,./ethics?,./-,./correct,./answer,./✔ ✔
a,./pharmacy,./technician,./engages,./in,./the,./support,./of,./professional,./organi
zations
a,./patient,./arrives,./at,./a,./pharmacy,./and,./meets,./a,./friend,./leaving,./the,./pharma
cy.,./the,./patient,./asks,./the,./pharmacy,./technician,./why,./the,./friend,./was,./in,./the,
./pharmacy.,./which,./of,./the,./following,./responses,./should,./the,./technician,./ma
ke?,./-,./correct,./answer,./✔ ✔
",./we,./practice,./strict,./confidentiality,./and,./do,./not,./discuss,./other,./patients',./
information"