Topic 7 2026 | Study Guide,
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, Affinity diagramming A tool used to organise ideas and information.
Affordance Property of an object that indicates how it can be used. Buttons afford pushing,
knobs afford turning.
Anti-personae A profile of those for whom a product is not designed
Attitude The perceptions, feelings and opinions about a product by a user
Behavioural design Focussed on use and understanding, this considers how people will use a product,
focussing on functionality.
Characteristics of a good user-product interface These include: simplicity and ease of use; intuitive logic, organization and low
memory burden; visibility; feedback; affordance; mapping; and constraints.
Constraints Limitations on how the product can be used.
Design for emotion A design strategy that focusses on increasing user engagement, loyalty and
satisfaction with a product by incorporating emotion and personality into product
design.
Dominant design The design contains those implicit features of a product that are recognized as
essential by a majority of manufacturers and purchasers.
Effectiveness A measure of the speed of performance or error rate and its relation to the
capabilities of a product.
Empathetic When the designer takes the place of the user to see who potentially could use the
product and the object could be better suited for the consumer.
Enhanced usability Enhanced usability increases product acceptance, user experience, and productivity
while decreasing user error and required training and support.