AHLEI Exam Prep | Actual Questions and Answers Latest
Updated 2026/2027 (Graded A+)
• Question
Noncommerical Food-Service Operation
Correct Answer: They often provide 100% of the daily nutrition for people who rely on
their services.
• Question
Contract management companies sometimes run hospital food service operations under
the direction of
Correct Answer: Dietitians
• Question
What is a potential disadvantage to using a contract management company to run a
noncommercial food service operation?
Correct Answer: The operation may become dependent on the management company
• Question
How have food service operations attempted to increase guest visits during the global
recession of 2009?
Correct Answer: By offering a la carte menus so guests can order just the food items
they want
• Question
What is a typical duty of a chief steward?
Correct Answer: Maintaining sanitary conditions in production areas
• Question
In a large multi-unit chain corporation, the individual most likely to serve as an
intermediary between the board of directors and company management is the
Correct Answer: Chief executive officer
• Question
A restaurant in which all employees report directly to the owner/manager is:
Correct Answer: Considered to have a flat organizational structure
, • Question
T/F: Noncommercial food service operation managers usually work more traditional
hours than managers in commercial food operations
Correct Answer: True
• Question
Which of the following is a step in the management process? Scheduling Performing
Directing Communicating
Correct Answer: Directing
• Question
Derek has been recently promoted to a management position in his hotel's food and
beverage operation, which includes a fine-dining establishment, a casual restaurant,
and two sandwich/snack kiosks. He will most likely begin planning by:
Correct Answer: Establishing objectives
• Question
Which of the following is most likely to be a part of an effective disciplinary program? A
three-strikes rule Threats A formal, written disciplinary action program Punishment
Correct Answer: A formal, written disciplinary action program
• Question
Generally, the primary objective of commercial food and beverage operation owner is to
Correct Answer: Maximize profits
• Question
The job of a food service manager is to
Correct Answer: Supervise employees in such a way that they provide hospitable guest
service
• Question
A characteristic of managers who are committed to marketing is
Correct Answer: They use guest-friendly service systems
• Question
Feasibility studies are likely to be conducted by Management consulting firms
competing food service operations government agencies public relations firms
Correct Answer: management consulting firms
Updated 2026/2027 (Graded A+)
• Question
Noncommerical Food-Service Operation
Correct Answer: They often provide 100% of the daily nutrition for people who rely on
their services.
• Question
Contract management companies sometimes run hospital food service operations under
the direction of
Correct Answer: Dietitians
• Question
What is a potential disadvantage to using a contract management company to run a
noncommercial food service operation?
Correct Answer: The operation may become dependent on the management company
• Question
How have food service operations attempted to increase guest visits during the global
recession of 2009?
Correct Answer: By offering a la carte menus so guests can order just the food items
they want
• Question
What is a typical duty of a chief steward?
Correct Answer: Maintaining sanitary conditions in production areas
• Question
In a large multi-unit chain corporation, the individual most likely to serve as an
intermediary between the board of directors and company management is the
Correct Answer: Chief executive officer
• Question
A restaurant in which all employees report directly to the owner/manager is:
Correct Answer: Considered to have a flat organizational structure
, • Question
T/F: Noncommercial food service operation managers usually work more traditional
hours than managers in commercial food operations
Correct Answer: True
• Question
Which of the following is a step in the management process? Scheduling Performing
Directing Communicating
Correct Answer: Directing
• Question
Derek has been recently promoted to a management position in his hotel's food and
beverage operation, which includes a fine-dining establishment, a casual restaurant,
and two sandwich/snack kiosks. He will most likely begin planning by:
Correct Answer: Establishing objectives
• Question
Which of the following is most likely to be a part of an effective disciplinary program? A
three-strikes rule Threats A formal, written disciplinary action program Punishment
Correct Answer: A formal, written disciplinary action program
• Question
Generally, the primary objective of commercial food and beverage operation owner is to
Correct Answer: Maximize profits
• Question
The job of a food service manager is to
Correct Answer: Supervise employees in such a way that they provide hospitable guest
service
• Question
A characteristic of managers who are committed to marketing is
Correct Answer: They use guest-friendly service systems
• Question
Feasibility studies are likely to be conducted by Management consulting firms
competing food service operations government agencies public relations firms
Correct Answer: management consulting firms
