WGU D322 Introduction to IT | Questions with 100% Verified Answers | Latest Update 2026/2027

WGU D322 Introduction to IT | Questions with 100%
Verified Answers | Latest Update 2026/2027
Question: Information Technology
Answer: The technology used in creating, maintaining, and making information accessible.

Question: IT Professional Roles
Answer: Administration and Support

Question: System Administrator
Answer: Maintains all aspects of the system including hardware, software, and programming.

Question: Network Administrator
Answer: In charge of all aspects of the computer network

Question: Database Administrator
Answer: Focuses on the design, development, and support of database management systems
(DBMSs).

Question: Security Administrator
Answer: Installs, configures, and administers firewall security to protect systems and
proactively
work to stop intrusions.

Question: Web Administrator
Answer: Installs, configures, maintains, secures, and troubleshoots web severs.

Question: Support IT Professionals
Answer: Help desk and training.

Question: Information
Answer: Processed data.

Question: DIKW Hierarchy
Answer: Defines the transition of data to information from knowledge to wisdom. (Data
Information Knowledge Wisdom)

Question: Data in DIKW
Answer: The input directly received by the user (or computer). It is generally not usable until it
has
been converted into a relevant form.

,Question: Information in DIKW
Answer: Having been inferred from data; one or more processes have been applied to the data
to
transform it into a more useful form.

Question: Knowledge in DIKW
Answer: Information that has been put to use; information placed into a context. Refined
information such that the user of the knowledge is able to call forth only relevant
portions of information when needed.

Question: Wisdom in DIKW
Answer: Provides a social setting to knowledge; an understanding of the "why". Can only come
by
having both knowledge and experience.

Question: Information Systems
Answer: A collection of data and information used to support the management of an
organization.
Also refers to the technical components and human resources that enable the assembly,
storage, and processing of data and the delivery of information. This has existed for a lot
longer than computers.

Question: Characteristics of Quality Data
Answer: Relevance - the data being used must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely manner
Thorough - the data must be complete
Accurate - data should be captured only once, where possible and should be captured
as close to the point of activity as possible.
Reliable - data should reflect stable and consistent data collection processes across
collections points and over time

Question: IPOS
Answer: The Input-Procession-Output-Storage Cycle

Question: Input
Answer: Raw data is entered by the user.

Question: Processing
Answer: Raw data is organized or structured for usefulness.

Question: Output
Answer: Information is output so user can see results.

Question: Storage
Answer: Processed information is stored for permanent record.

, Question: Computer System
Answer: A collection of components that work together to meet the needs of the user; typically
categorized as either hardware, software, networks, or users.

Question: Hardware
Answer: Physical components of a computer system which include the system unit and its
components and peripheral devices; tangible aspects of the computer.

Question: Software
Answer: Computer programs that tell the computer what to do--how to execute commands
and
process information

Question: Network
Answer: A collection of computers and resources connected by various media so that they can
communicate with each other.

Question: User
Answer: Those who use a computer.

Question: Software Categories
Answer: Systems Software and Applications Software

Question: Evolution of Users
Answer: First users were the engineers who built and programmed computers, then employees
who had received specialized training were users, and now today, anyone and everyone
can be a user.

Question: Protocol
Answer: Rules provided by which networks communicate with each other.

Question: TCP/IP
Answer: Transmission Control Protocol/Internet Protocol. Most commonly used protocol; is
required of all computers that communicate over the Internet.

Question: Protocol Stack
Answer: A collection of protocols. TCP/IP is an example.

Question: Components of a Computer
Answer: CPU, Memory and Storage, Peripheral Devices

Question: CPU
Answer: Executes programs' instructions and commands various components in the computer.
Referred to as the "chip".