Training|| Complete Solutions
AFT - ANSWER-Rear (back) of Aircraft
APU - ANSWER-Auxiliary Power Unit- Provides ground power to aircraft when engines
are not running. Mainly used when aircraft is parked at the gate.
Arm, Arming (arm or arming the exit) - ANSWER-"Arming" or "to arm" is the process of
attaching the evacuation slide to the A/C floor at departure. When the door is opened in
the ARMED mod, the slide opens and inflates.
Concierge Key - ANSWER-The Concierge Key Program is an exclusive program that
American Airlines has for its very top customers. It is by invitation only.
Compliance Check - ANSWER-Flight Attendant verification that customers are adhering
to safety regulations, i.e., seatbelts fastened, luggage stowed, seatbacks forward, etc....
Deadhead, Deadheader, and deadheading - ANSWER-A crewmember traveling on
company business as a passenger and occupies a passenger seat (usually). A
deadheader is not part of the working crew. Deadheading includes being positioned to
work a flight from another city or going back home after working a previous flight.
Disarm, Disarming and disarmed - ANSWER-The process of releasing the evacuation
slide from the A/C floor brackets upon arrival. When the exit is in the disarmed mode,
the escape slide will not deploy automatically when the door is opened.
Doghouse - ANSWER-An enclosed storage area onboard the aircraft that is often used
to store supplies and emergency equipment
Door Handle - ANSWER-A large door-mounted handle that is used to open or close a
door from the inside of the aircraft
Passenger Service Unit (PSU) - ANSWER-Area located directly above customer's seat
which holds customer ventilation system, light controls, FA call button and other
passenger information signs
Push-Back - ANSWER-When the aircraft is pushed backward from the gate
Federal Aviation - ANSWER-A U.S. Government that sets standards for aircraft and
people.