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PSW. Chapter 9. Interpersonal communication. Exam Questions & Answers (Grade A+).docx

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PSW. Chapter 9. Interpersonal communication. Exam Questions & Answers (Grade A+).docx

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PSW. Chapter 9. Interpersonal
communication. Exam Questions &
Answers (Grade A+)
The same word can mean something different to two different
people -
correct answer ✅T


Touch is not a type of communication -
correct answer ✅F


When paraphrasing expand on the message and use more words to
ensure you understand -
correct answer ✅F


Nonverbal cues often reflect a client true feelings -
correct answer ✅T


Most older clients are not aware of your body language -
correct answer ✅F


Closed questions can be answered with yes or no -
correct answer ✅T

, PSW. Chapter 9. Interpersonal
communication. Exam Questions &
Answers (Grade A+)
Focussing is useful with a client, rambles -
correct answer ✅T


Short sentences are more clearly understood than long ones -
correct answer ✅T


It is not important to be at eye level when communicating -
correct answer ✅F


Using Pets names, such as "dear "can improve communication -
correct answer ✅F


Assertive communication is the same as aggressive communication
-
correct answer ✅F


You can use open ended questions to start a conversation -
correct answer ✅T

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