HCAD 301 Midterm Exam Questions &
Answers (Grade A+)
Discuss reliability and cost-quality connection in relation to Quality.
-
correct answer ✅The cost of a product or service is directly and
indirectly related to its perceived quality
Know the 6 areas of focus for resident of the IOM (institute of
medicine) -
correct answer ✅-safe: provide service which prevents harm and
improves outcomes
-effective: use evidence based knowledge to limit and prevent
overuse, underuse, and misuse of services
-patient-centered: respond and be respectful of patient preferences
needs and values
-timely: reduce wait times and delays in providing service
-efficient: avoid and reduce waste and inefficiencies
-equitable: deliver care without variation duets gender, ethnicity,
geographic location, and socioeconomic status
Which of the following is NOT one of the 6 components of the
IOM?
-equitable care/distribution of resources
-care for residents/patients is both safe and effective
, HCAD 301 Midterm Exam Questions &
Answers (Grade A+)
-all actions are done in a patient-centered manner
-concerns of efficiency in delivering care are not considered
relevant -
correct answer ✅concerns of efficiency in delivering care are not
considered relevant
Who are the Stakeholders in Quality Care? -
correct answer ✅-consumers: residents, family members
-providers: staff members, vendors
-others: regulators
-purchasers
Donald Berwick wrote about his upcoming knee replacement and
what he expected from his providers. What did he include? -
correct answer ✅-don't kill me
-do help me and don't hurt me
-don't make me feel helpless
-don't keep me waiting
-don't waste resources (mine or anyone else)
Answers (Grade A+)
Discuss reliability and cost-quality connection in relation to Quality.
-
correct answer ✅The cost of a product or service is directly and
indirectly related to its perceived quality
Know the 6 areas of focus for resident of the IOM (institute of
medicine) -
correct answer ✅-safe: provide service which prevents harm and
improves outcomes
-effective: use evidence based knowledge to limit and prevent
overuse, underuse, and misuse of services
-patient-centered: respond and be respectful of patient preferences
needs and values
-timely: reduce wait times and delays in providing service
-efficient: avoid and reduce waste and inefficiencies
-equitable: deliver care without variation duets gender, ethnicity,
geographic location, and socioeconomic status
Which of the following is NOT one of the 6 components of the
IOM?
-equitable care/distribution of resources
-care for residents/patients is both safe and effective
, HCAD 301 Midterm Exam Questions &
Answers (Grade A+)
-all actions are done in a patient-centered manner
-concerns of efficiency in delivering care are not considered
relevant -
correct answer ✅concerns of efficiency in delivering care are not
considered relevant
Who are the Stakeholders in Quality Care? -
correct answer ✅-consumers: residents, family members
-providers: staff members, vendors
-others: regulators
-purchasers
Donald Berwick wrote about his upcoming knee replacement and
what he expected from his providers. What did he include? -
correct answer ✅-don't kill me
-do help me and don't hurt me
-don't make me feel helpless
-don't keep me waiting
-don't waste resources (mine or anyone else)
