HCAD Test 2 Exam Actual Questions and
Answers 2026
Jose is the supervisor of the laboratory. One of his testing machines
seems to be giving different results for the same sample. To make
sure he is delivering correct results, Jose uses a second machine to
check the results of the first. This action represents which cost of
quality type? -
correct answer ✅Appraisal
Which of the following is not a common theme found in successful
Six Sigma programs? -
correct answer ✅Use of Taguchi methods
The term "Six Sigma" represents what goal? -
correct answer ✅3.4 defects per million
Jose, the lab manager, wants to improve the quality in his
laboratory with a Six Sigma program. He wants Sandy, his chemistry
supervisor, to attend a Six Sigma training program so that she can
oversee all Six Sigma projects that will occur in the lab. Sandy will
be trained as a ______________. -
correct answer ✅Black Belt
What is the correct project cycle for a Six Sigma project? -
correct answer ✅Define, measure, analyze, improve, control
,HCAD Test 2 Exam Actual Questions and
Answers 2026
What variables are measured in the measurement phase of a Six
Sigma project? -
correct answer ✅Process input, process output, critical to quality
Which tool is not part of the analyze phase of a Six Sigma project? -
correct answer ✅Gantt chart
Jose is checking his laboratory equipment using test control
samples that are designed to give the same results and are used to
calibrate the equipment. When he runs 100 samples ,he gets two
results that are greater than 3 standard errors of the mean. These
results are called what? -
correct answer ✅special variation
Jose is measuring the time it takes a technician to do a new test. He
expects the test to take no more than 5 minutes and no less than 3
minutes. After observing a number of tests, he calculates the
standard deviation of the test as 0.3 minutes. What is the process
capability of the test? -
correct answer ✅1.1
, HCAD Test 2 Exam Actual Questions and
Answers 2026
Jose has a new test that has three steps. He calculates that in each
step some of the sample must be discarded. Step 1 has a discard
rate of 2 percent, step 2 has a discard rate of 5 percent, and step 3
has a discard rate of 1 percent. How much of the sample is available
after step 3? -
correct answer ✅86.5
What is the primary goal of Lean? -
correct answer ✅eliminate waste
Tiffany is the day shift supervisor in the imaging department. She
has redesigned the patient intake system so that patients are only
asked their name and birthdate once. The old system asked the
patient this information three times. What type of waste did Tiffany
reduce? -
correct answer ✅overprocessing
Tiffany wants to continue to make improvements in the imaging
department and organized a kaizen event. What will be her first
step? -
correct answer ✅specify value to the patient
Answers 2026
Jose is the supervisor of the laboratory. One of his testing machines
seems to be giving different results for the same sample. To make
sure he is delivering correct results, Jose uses a second machine to
check the results of the first. This action represents which cost of
quality type? -
correct answer ✅Appraisal
Which of the following is not a common theme found in successful
Six Sigma programs? -
correct answer ✅Use of Taguchi methods
The term "Six Sigma" represents what goal? -
correct answer ✅3.4 defects per million
Jose, the lab manager, wants to improve the quality in his
laboratory with a Six Sigma program. He wants Sandy, his chemistry
supervisor, to attend a Six Sigma training program so that she can
oversee all Six Sigma projects that will occur in the lab. Sandy will
be trained as a ______________. -
correct answer ✅Black Belt
What is the correct project cycle for a Six Sigma project? -
correct answer ✅Define, measure, analyze, improve, control
,HCAD Test 2 Exam Actual Questions and
Answers 2026
What variables are measured in the measurement phase of a Six
Sigma project? -
correct answer ✅Process input, process output, critical to quality
Which tool is not part of the analyze phase of a Six Sigma project? -
correct answer ✅Gantt chart
Jose is checking his laboratory equipment using test control
samples that are designed to give the same results and are used to
calibrate the equipment. When he runs 100 samples ,he gets two
results that are greater than 3 standard errors of the mean. These
results are called what? -
correct answer ✅special variation
Jose is measuring the time it takes a technician to do a new test. He
expects the test to take no more than 5 minutes and no less than 3
minutes. After observing a number of tests, he calculates the
standard deviation of the test as 0.3 minutes. What is the process
capability of the test? -
correct answer ✅1.1
, HCAD Test 2 Exam Actual Questions and
Answers 2026
Jose has a new test that has three steps. He calculates that in each
step some of the sample must be discarded. Step 1 has a discard
rate of 2 percent, step 2 has a discard rate of 5 percent, and step 3
has a discard rate of 1 percent. How much of the sample is available
after step 3? -
correct answer ✅86.5
What is the primary goal of Lean? -
correct answer ✅eliminate waste
Tiffany is the day shift supervisor in the imaging department. She
has redesigned the patient intake system so that patients are only
asked their name and birthdate once. The old system asked the
patient this information three times. What type of waste did Tiffany
reduce? -
correct answer ✅overprocessing
Tiffany wants to continue to make improvements in the imaging
department and organized a kaizen event. What will be her first
step? -
correct answer ✅specify value to the patient
