UCSD MGT 18 MIDTERM FULL SOLUTION
STUDY GUIDE
◉ Useful Takeaways for Leaders.
Answer: Expect tension, encourage dialogue, leverage differences for
innovation, and build trust to make diversity productive.
◉ Anticipation.
Answer: Diverse teams prompt members to expect differing
opinions, encouraging deeper preparation and critical thinking.
◉ Informational Diversity.
Answer: Differences in knowledge, experience, and perspective that
boost group problem-solving ability.
◉ Causal Connections.
Answer: Diversity improves performance by fostering cognitive
friction, reducing groupthink, and enhancing creativity.
◉ Superadditivity.
Answer: Combined diverse perspectives yield better results than
individual efforts (1 + 1 > 2).
, ◉ Heuristics.
Answer: Mental shortcuts or problem-solving strategies; diversity
provides multiple ways to solve complex issues.
◉ Conditions for Diversity to Trump Ability.
Answer: 1) Complex tasks, 2) Relevant knowledge, 3) Capable
members, 4) Mechanism for sharing ideas.
◉ 8 Lessons.
Answer: Diversity enhances accuracy, innovation, and participation;
homogeneity limits creativity; inclusion and systems are essential.
◉ Vigilance.
Answer: Conscious attention to one's biases and decisions to avoid
ethical lapses.
◉ 3 Suggestions to Guard Against Bias.
Answer: 1) Collect data to expose bias; 2) Increase diverse exposure;
3) Create systems that minimize bias in decisions.
◉ Social Categorization (Stereotyping).
STUDY GUIDE
◉ Useful Takeaways for Leaders.
Answer: Expect tension, encourage dialogue, leverage differences for
innovation, and build trust to make diversity productive.
◉ Anticipation.
Answer: Diverse teams prompt members to expect differing
opinions, encouraging deeper preparation and critical thinking.
◉ Informational Diversity.
Answer: Differences in knowledge, experience, and perspective that
boost group problem-solving ability.
◉ Causal Connections.
Answer: Diversity improves performance by fostering cognitive
friction, reducing groupthink, and enhancing creativity.
◉ Superadditivity.
Answer: Combined diverse perspectives yield better results than
individual efforts (1 + 1 > 2).
, ◉ Heuristics.
Answer: Mental shortcuts or problem-solving strategies; diversity
provides multiple ways to solve complex issues.
◉ Conditions for Diversity to Trump Ability.
Answer: 1) Complex tasks, 2) Relevant knowledge, 3) Capable
members, 4) Mechanism for sharing ideas.
◉ 8 Lessons.
Answer: Diversity enhances accuracy, innovation, and participation;
homogeneity limits creativity; inclusion and systems are essential.
◉ Vigilance.
Answer: Conscious attention to one's biases and decisions to avoid
ethical lapses.
◉ 3 Suggestions to Guard Against Bias.
Answer: 1) Collect data to expose bias; 2) Increase diverse exposure;
3) Create systems that minimize bias in decisions.
◉ Social Categorization (Stereotyping).
