UCSD MGT 18 FINAL EXAM QUESTIONS AND
SOLUTIONS GRADED A+
◉ Banaji, Bazerman and Chugh call attention to which factor that
impacts decision making in the workplace?
Answer: Implicit biases*
◉ According to Scott Page, which is more likely to increase the
probability of innovation?
Answer: Two or more smart people with different perspectives who
disagree*
◉ According to Scott Page, which team do we think will be more
fun?
Answer: a homogeneous team*
◉ What does Marshall Goldsmith call the stress and strain that
accompanies mixtures of cultural differences and similarities?
Answer: A Diversity tension*
◉ What is the midsection of the "identity pyramid" presented by
Geert Hofstede that illustrates our characteristics and associations
that connect us to others?
,Answer: group or social identifications*
◉ According to Sandra Sucher, social categorization and
stereotyping that distinguishes a person as "other" within the work
environment usually perceives that "otherness" as a positive asset.
Answer: false
◉ What characteristics are considered master statuses or
foreground identities?
Answer: African-American, millennial, female*
◉ According to Sandra Sucher and M. Banaji, the conscious desire to
be unbiased eliminates unconscious prejudice resulting from social
categorization.
Answer: false
◉ according to Banaji, does everyone suffer from implicit bias?
Answer: yes
◉ What is the Veil of Ignorance?
Answer: To minimize self-interest in making a judgment
,◉ In the article "Managing a Public Image", the HBS student, Kevin
Knight, reflected on his participation in a class discussion about the
case of "Jensen's Shoes." What was his concern looking back?
Answer: A
He was too concerned about his own bias
B
He was too concerned about arguing passionately for the minority
perspective
C
He was too concerned about how he came across to others
D
All the above**
◉ Harrison and colleagues discovered that teams with fewer
surface-level differences created better products and got along
better regardless of deep-level differences.
Answer: false
◉ According to Jeffrey Polzer, when evaluating others, what serves
as an "anchor" from which we frequently fail to adjust in the face of
new information?
, Answer: First impression
◉ According to Polzer & Elfenbein, what is interpersonal
congruence?
Answer: Self-perception aligned with appraisal by co-workers
◉ According to Katzenbach and Smith, what is the essence of a
team?
Answer: Common commitment to collective performance
◉ According to Katzenbach and Smith, which is essential for an
effective team.
Answer: Specific performance goal
◉ According to Richard Hackman, teams that work together
harmoniously are better and more productive.
Answer: false
◉ According to Richard Hackman, the longer teams work together,
the better they perform.
Answer: true
SOLUTIONS GRADED A+
◉ Banaji, Bazerman and Chugh call attention to which factor that
impacts decision making in the workplace?
Answer: Implicit biases*
◉ According to Scott Page, which is more likely to increase the
probability of innovation?
Answer: Two or more smart people with different perspectives who
disagree*
◉ According to Scott Page, which team do we think will be more
fun?
Answer: a homogeneous team*
◉ What does Marshall Goldsmith call the stress and strain that
accompanies mixtures of cultural differences and similarities?
Answer: A Diversity tension*
◉ What is the midsection of the "identity pyramid" presented by
Geert Hofstede that illustrates our characteristics and associations
that connect us to others?
,Answer: group or social identifications*
◉ According to Sandra Sucher, social categorization and
stereotyping that distinguishes a person as "other" within the work
environment usually perceives that "otherness" as a positive asset.
Answer: false
◉ What characteristics are considered master statuses or
foreground identities?
Answer: African-American, millennial, female*
◉ According to Sandra Sucher and M. Banaji, the conscious desire to
be unbiased eliminates unconscious prejudice resulting from social
categorization.
Answer: false
◉ according to Banaji, does everyone suffer from implicit bias?
Answer: yes
◉ What is the Veil of Ignorance?
Answer: To minimize self-interest in making a judgment
,◉ In the article "Managing a Public Image", the HBS student, Kevin
Knight, reflected on his participation in a class discussion about the
case of "Jensen's Shoes." What was his concern looking back?
Answer: A
He was too concerned about his own bias
B
He was too concerned about arguing passionately for the minority
perspective
C
He was too concerned about how he came across to others
D
All the above**
◉ Harrison and colleagues discovered that teams with fewer
surface-level differences created better products and got along
better regardless of deep-level differences.
Answer: false
◉ According to Jeffrey Polzer, when evaluating others, what serves
as an "anchor" from which we frequently fail to adjust in the face of
new information?
, Answer: First impression
◉ According to Polzer & Elfenbein, what is interpersonal
congruence?
Answer: Self-perception aligned with appraisal by co-workers
◉ According to Katzenbach and Smith, what is the essence of a
team?
Answer: Common commitment to collective performance
◉ According to Katzenbach and Smith, which is essential for an
effective team.
Answer: Specific performance goal
◉ According to Richard Hackman, teams that work together
harmoniously are better and more productive.
Answer: false
◉ According to Richard Hackman, the longer teams work together,
the better they perform.
Answer: true
