NURSING 101 EXAM 2 2026 HEALTH
ASSESSMENT AND VITAL SIGNS REVIEW
QUESTIONS ANSWERS VERIFIED GUIDE
◉ Why is communication important?
Answer: After the sender sends the message, the receiver has a
responsibility to listen to, process, and understand (encoding) the
information and then respond to the sender by giving feedback
(decoding).
◉ What are the three communication styles?
Answer: Assertive, agressive, and nonverbal
◉ assertive communication
Answer: The preferred style, it involves interpersonal behaviors that
permit people to defend and maintain their legitimate rights in a
respectful manner that does not violate the rights of others. is
honest and direct accurately expresses the person's beliefs, ideas,
and opinions Is honest and direct accurately expresses the person's
beliefs, ideas, and opinions.
◉ agressive communication
,Answer: is used to humiliate, dominate, control, or embarrass the
other person or lower that persons self esteem.
◉ nonverbal communication
Answer: communication through body language it accounts for 55
percent of communication and includes body language, facial
expressions, gestures, physical appearance, touch, and spatial
territory
◉ List 5 assertive communication suggestions
Answer: 1. Maintain eye contact
2. Convey empathy; stating your feelings does not mean sympathy or
agreement
3. Keep your body position erect; shoulders and back straight
4.speak clearly and audibly; be direct and descriptive
5. be comfortable with silence
6. use gestures and facial expressions for emphasis
7. use appropriate location
8. use appropriate timing
9.Focus on behaviors and issues; do not attack the person
◉ verbal communication
, Answer: Either written or spoken and constitutes on about 7
percent of the communication language.
◉ Paraverbal communication
Answer: the tone, pitch volume, and diction used when delivering a
verbal message. How people say something is often more important
than what they are saying.
◉ Name 3 verbal communication builders
Answer: 1. Encouraging Words
2 Asking open-ended questions
3 Use I rather than You messages
◉ 3 verbal communication blockers
Answer: 1. Automatic defensiveness
2. Asking close-ended questions
3. Accusing or blaming
◉ Name 3 nonverbal communication builders
Answer: 1. Eye-contact
2. Stop what you're doing
3. Nod the head
ASSESSMENT AND VITAL SIGNS REVIEW
QUESTIONS ANSWERS VERIFIED GUIDE
◉ Why is communication important?
Answer: After the sender sends the message, the receiver has a
responsibility to listen to, process, and understand (encoding) the
information and then respond to the sender by giving feedback
(decoding).
◉ What are the three communication styles?
Answer: Assertive, agressive, and nonverbal
◉ assertive communication
Answer: The preferred style, it involves interpersonal behaviors that
permit people to defend and maintain their legitimate rights in a
respectful manner that does not violate the rights of others. is
honest and direct accurately expresses the person's beliefs, ideas,
and opinions Is honest and direct accurately expresses the person's
beliefs, ideas, and opinions.
◉ agressive communication
,Answer: is used to humiliate, dominate, control, or embarrass the
other person or lower that persons self esteem.
◉ nonverbal communication
Answer: communication through body language it accounts for 55
percent of communication and includes body language, facial
expressions, gestures, physical appearance, touch, and spatial
territory
◉ List 5 assertive communication suggestions
Answer: 1. Maintain eye contact
2. Convey empathy; stating your feelings does not mean sympathy or
agreement
3. Keep your body position erect; shoulders and back straight
4.speak clearly and audibly; be direct and descriptive
5. be comfortable with silence
6. use gestures and facial expressions for emphasis
7. use appropriate location
8. use appropriate timing
9.Focus on behaviors and issues; do not attack the person
◉ verbal communication
, Answer: Either written or spoken and constitutes on about 7
percent of the communication language.
◉ Paraverbal communication
Answer: the tone, pitch volume, and diction used when delivering a
verbal message. How people say something is often more important
than what they are saying.
◉ Name 3 verbal communication builders
Answer: 1. Encouraging Words
2 Asking open-ended questions
3 Use I rather than You messages
◉ 3 verbal communication blockers
Answer: 1. Automatic defensiveness
2. Asking close-ended questions
3. Accusing or blaming
◉ Name 3 nonverbal communication builders
Answer: 1. Eye-contact
2. Stop what you're doing
3. Nod the head
