NACC PSW EXAM QUESTIONS AND
CORRECT ANSWERS (VERIFIED ANSWERS)
PLUS RATIONALES 2026 Q&A | INSTANT
DOWNLOAD PDF.
CORE DOMAINS
PSW Foundations and Role
Safety and Mobility
Body Systems and Common Conditions
Personal Hygiene and Activities of Daily Living
Abuse and Neglect Recognition
Nutrition and Hydration
Care Planning and Restorative Care
Household Management and Documentation
Communication and Interpersonal Skills
Community Support and Family Dynamics
INTRODUCTION
The purpose of this comprehensive assessment is to evaluate the
knowledge, clinical judgment, and decision-making skills required for
Personal Support Worker certification through the National
Association of Career Colleges. The examination systematically
assesses person-centered care, safety protocols, infection control,
and professional boundaries across diverse client populations.
Comprising multiple-choice and scenario-based items, the test
mirrors the integrated demands of frontline caregiving practice.
Special emphasis is placed on ethical obligations, client rights, and
,real-world application of safe support strategies, ensuring candidates
demonstrate the foundational readiness to deliver compassionate,
competent care in community and facility settings.
SECTION ONE: QUESTIONS 1–100
Question 1
What is the primary role of a Personal Support Worker?
A. Diagnosing medical conditions and prescribing medications
B. Providing personal care and support to clients in various
healthcare settings
C. Performing surgical procedures
D. Managing the healthcare facility’s budget
B. Providing personal care and support to clients in various
healthcare settings
RATIONALE: The primary role of a PSW is to assist clients with
activities of daily living and provide personal care, emotional
support, and assistance with mobility, hygiene, nutrition, and
household tasks. PSWs do not diagnose, prescribe, perform surgery,
or manage facility budgets.
Question 2
What does the acronym DIPPS stand for in the context of PSW
practice?
A. Dignity, Independence, Individualized Care, Privacy, Preferences
B. Duty, Integrity, Patience, Professionalism, Safety
,C. Dedication, Involvement, Privacy, Protection, Service
D. Documentation, Infection Control, Personal Care, Safety
A. Dignity, Independence, Individualized Care, Privacy,
Preferences
RATIONALE: DIPPS is a foundational principle in PSW practice
that guides client-centered care: Dignity (respecting each client’s
worth), Independence (supporting clients to do as much as they can
for themselves), Individualized Care (tailoring care to each client’s
unique needs), Privacy (protecting personal information and
respecting personal space), and Preferences (honoring client
choices).
Question 3
Which legislation in Ontario governs the protection of personal
health information for PSWs and other healthcare providers?
A. Health Care Consent Act
B. Personal Health Information Protection Act (PHIPA)
C. Long-Term Care Homes Act
D. Occupational Health and Safety Act
B. Personal Health Information Protection Act (PHIPA)
RATIONALE: PHIPA governs the collection, use, and disclosure
of personal health information in Ontario. PSWs must protect
client health information and share it only on a need-to-know
basis.
Question 4
, Holistic care in PSW practice refers to:
A. Treating only the physical symptoms of illness
B. Caring for the whole person including physical, emotional, social,
intellectual, and spiritual needs
C. Focusing exclusively on the client’s medical diagnosis
D. Providing care based solely on the care plan
B. Caring for the whole person including physical, emotional,
social, intellectual, and spiritual needs
RATIONALE: Holistic care considers the whole person who has
physical, social, psychological, and spiritual needs. It recognizes
that all dimensions of a person’s life affect their health and well-
being.
Question 5
A client expresses frustration about their declining mobility. The
PSW’s best response is:
A. “Don’t worry, it will get better.”
B. “I understand you’re frustrated. Let’s talk about what you can still
do.”
C. “You should be grateful for what you have.”
D. “That’s just part of getting older.”
B. “I understand you’re frustrated. Let’s talk about what you can
still do.”
CORRECT ANSWERS (VERIFIED ANSWERS)
PLUS RATIONALES 2026 Q&A | INSTANT
DOWNLOAD PDF.
CORE DOMAINS
PSW Foundations and Role
Safety and Mobility
Body Systems and Common Conditions
Personal Hygiene and Activities of Daily Living
Abuse and Neglect Recognition
Nutrition and Hydration
Care Planning and Restorative Care
Household Management and Documentation
Communication and Interpersonal Skills
Community Support and Family Dynamics
INTRODUCTION
The purpose of this comprehensive assessment is to evaluate the
knowledge, clinical judgment, and decision-making skills required for
Personal Support Worker certification through the National
Association of Career Colleges. The examination systematically
assesses person-centered care, safety protocols, infection control,
and professional boundaries across diverse client populations.
Comprising multiple-choice and scenario-based items, the test
mirrors the integrated demands of frontline caregiving practice.
Special emphasis is placed on ethical obligations, client rights, and
,real-world application of safe support strategies, ensuring candidates
demonstrate the foundational readiness to deliver compassionate,
competent care in community and facility settings.
SECTION ONE: QUESTIONS 1–100
Question 1
What is the primary role of a Personal Support Worker?
A. Diagnosing medical conditions and prescribing medications
B. Providing personal care and support to clients in various
healthcare settings
C. Performing surgical procedures
D. Managing the healthcare facility’s budget
B. Providing personal care and support to clients in various
healthcare settings
RATIONALE: The primary role of a PSW is to assist clients with
activities of daily living and provide personal care, emotional
support, and assistance with mobility, hygiene, nutrition, and
household tasks. PSWs do not diagnose, prescribe, perform surgery,
or manage facility budgets.
Question 2
What does the acronym DIPPS stand for in the context of PSW
practice?
A. Dignity, Independence, Individualized Care, Privacy, Preferences
B. Duty, Integrity, Patience, Professionalism, Safety
,C. Dedication, Involvement, Privacy, Protection, Service
D. Documentation, Infection Control, Personal Care, Safety
A. Dignity, Independence, Individualized Care, Privacy,
Preferences
RATIONALE: DIPPS is a foundational principle in PSW practice
that guides client-centered care: Dignity (respecting each client’s
worth), Independence (supporting clients to do as much as they can
for themselves), Individualized Care (tailoring care to each client’s
unique needs), Privacy (protecting personal information and
respecting personal space), and Preferences (honoring client
choices).
Question 3
Which legislation in Ontario governs the protection of personal
health information for PSWs and other healthcare providers?
A. Health Care Consent Act
B. Personal Health Information Protection Act (PHIPA)
C. Long-Term Care Homes Act
D. Occupational Health and Safety Act
B. Personal Health Information Protection Act (PHIPA)
RATIONALE: PHIPA governs the collection, use, and disclosure
of personal health information in Ontario. PSWs must protect
client health information and share it only on a need-to-know
basis.
Question 4
, Holistic care in PSW practice refers to:
A. Treating only the physical symptoms of illness
B. Caring for the whole person including physical, emotional, social,
intellectual, and spiritual needs
C. Focusing exclusively on the client’s medical diagnosis
D. Providing care based solely on the care plan
B. Caring for the whole person including physical, emotional,
social, intellectual, and spiritual needs
RATIONALE: Holistic care considers the whole person who has
physical, social, psychological, and spiritual needs. It recognizes
that all dimensions of a person’s life affect their health and well-
being.
Question 5
A client expresses frustration about their declining mobility. The
PSW’s best response is:
A. “Don’t worry, it will get better.”
B. “I understand you’re frustrated. Let’s talk about what you can still
do.”
C. “You should be grateful for what you have.”
D. “That’s just part of getting older.”
B. “I understand you’re frustrated. Let’s talk about what you can
still do.”