OM300- Test 2 | UPDATED Questions with 100% Verified Answers
Question: Research suggests which of the following regarding productivity as measured by units produced
per■ labor-hour?
Answer:
High-quality companies are more productive than■ low-quality companies.
Question: A successful quality strategy begins with
Answer:
an organizational culture that fosters quality
Question: Which of the following DOES NOT increase profit by improving■ quality?
Answer:
higher warranty costs
Question: Which of the following could reduce costs and increase■ profit?
Answer:
increased productivity
Question: The American Society for Quality■ (ASQ) defines quality as?
Answer:
the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or
implied needs.
Question: Which of the following is an award for quality achievement in■ Japan?
Answer:
Deming Prize
Question: Which of the following costs is NOT a cost of■ quality?
Answer:
research and development
Question: Which of the following is NOT an external failure■ cost?
Answer:
Scrap
, Question: Kaizen is a Japanese term for which of the following■ concepts?
Answer:
continuous improvement
Question: ■Taguchi's quality loss function is based on a
Answer:
quadratic equation
Question: Which of the following is NOT one of the techniques for building employee■ empowerment?
Answer:
Eliminate formal organization structures such as teams and quality circles.
Question: To develop a standard or■ benchmark, firms need to start with
Answer:
determining what to benchmark
Question: Which of the following is an example of a■ poka-yoke device?
Answer:
a limit switch used to ensure that a hole is driven to the correct depth
Question: Attribute inspection measures
Answer:
if the product is good or bad
Question: Inspections should NOT take place
Answer:
after costly or irreversible processes
Question: One hundred percent inspection
Answer:
means that every part is checked to see whether or not it is defective
Question: Research suggests which of the following regarding productivity as measured by units produced
per■ labor-hour?
Answer:
High-quality companies are more productive than■ low-quality companies.
Question: A successful quality strategy begins with
Answer:
an organizational culture that fosters quality
Question: Which of the following DOES NOT increase profit by improving■ quality?
Answer:
higher warranty costs
Question: Which of the following could reduce costs and increase■ profit?
Answer:
increased productivity
Question: The American Society for Quality■ (ASQ) defines quality as?
Answer:
the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or
implied needs.
Question: Which of the following is an award for quality achievement in■ Japan?
Answer:
Deming Prize
Question: Which of the following costs is NOT a cost of■ quality?
Answer:
research and development
Question: Which of the following is NOT an external failure■ cost?
Answer:
Scrap
, Question: Kaizen is a Japanese term for which of the following■ concepts?
Answer:
continuous improvement
Question: ■Taguchi's quality loss function is based on a
Answer:
quadratic equation
Question: Which of the following is NOT one of the techniques for building employee■ empowerment?
Answer:
Eliminate formal organization structures such as teams and quality circles.
Question: To develop a standard or■ benchmark, firms need to start with
Answer:
determining what to benchmark
Question: Which of the following is an example of a■ poka-yoke device?
Answer:
a limit switch used to ensure that a hole is driven to the correct depth
Question: Attribute inspection measures
Answer:
if the product is good or bad
Question: Inspections should NOT take place
Answer:
after costly or irreversible processes
Question: One hundred percent inspection
Answer:
means that every part is checked to see whether or not it is defective
