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OM 300 - Test 1 - University of Alabama | The University of Alabama | UPDATED Questions with 100% Verified Answers

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OM 300 - Test 1 - University of Alabama | The University of Alabama | UPDATED Questions with 100% Verified Answers

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OM 300 - Test 1 - University of Alabama | The University of Alabama
| UPDATED Questions with 100% Verified Answers

Question: the set of activities that create value in the form of goods and services by transforming inputs into
outputs. it is business functions responsible for planning, coordinating, and controlling the resources needed to
produce a company's products and services. It is applicable to all firms, whether manufacturing or service

Answer:
What is operations management?

Question: Marketing Production or operations finance or accounting

Answer:
OM 3 essential functions

Question: Planning organizing staffing leading controlling

Answer:
OM 5 basic management functions

Question: 1 - Design of goods and services 2 - managing quality, process and capacity design 3 - location
strategy 4 - layout strategy 5 - Human Resources and job design 6 - supply-chain management 7 - inventory
management 8 - scheduling 9 - maintenance

Answer:
10 Strategic OM decisions

Question: Unites produced/input used

Answer:
productivity

Question: labor capital management

Answer:
3 factors critical to achieve improves productivity

Question: contributes to about 10% of the annual increase

Answer:
Labor

Question: contributes about 38% of the annual increase

, Answer:
Capital

Question: contributes about 52% of the annual increase

Answer:
Management

Question: 1) reduce costs (labor, taxes, tariffs, etc.) 2) improve supply chain 3) provide better goods and
services 4) understand markets 5) learn to improve operations 6) attract and retain global talent

Answer:
Reasons to globalize

Question: tell an organization where it is going

Answer:
What is a mission statement

Question: tells the organization how to get there - well detailed missions make strategy development much
easier

Answer:
what is a strategy




Question: customers, environment, philosophy and values, profitability and growth, and public image - more
than just profit maximization

Answer:
Factors affecting mission




Question: Differentiation Cots Response

Answer:
3 major strategies for competitive advantage

Question: Introduction, Growth, maturity, and decline

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