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UHC EVENTS BASICS
COMPREHENSIVE EXAM TEST FULL
QUESTIONS AND ANSWERS
⩥ Which of the following statements is not a best practice for event
scheduling, changing or canceling? Answer: submit a new event request
born after you have advertised your event to make sure you enter the
right information


⩥ Which of the following materials may be displayed, distributed, or
provided to consumers attending an educational event? Answer: Agent
business cards and lead cards


⩥ Which of the following giveaways is not permitted at an educational
event (assume nominal retail value rule is met)? Answer: Visa Gift Card


⩥ Which of the following individuals is permitted to present a short
introductory presentation of educational content at the beginning of an
informal marketing/sales event? Answer: A licensed agent, a non-
licensed plan representative, a provider


⩥ Which of the following marketing materials must not be displayed,
distributed, or provided to consumers attending a marketing/sales event?
Answer: Non-health related product brochures

, ⩥ Janine is conducting a marketing/sales event in a senior center
cafeteria. The cafeteria generally provides a dinner meal from 5pm to
6pm. Can Janine conduct her marketing/sales meeting in the cafeteria
between 5pm and 6pm? Answer: No, she can conduct an event that ends
no later than 5pm or wait until after 6pm.


⩥ Paul is setting up a marketing/sales event at a community center
where he is going to discuss UnitedHealthcare Medicare Advantage
plans. He has placed a UnitedHealthcare logo pen ($3 value), Clarity
Guide, and an Enrollment Guide at each seat. What, if anything, has
Paul done wrong? Answer: Paul has done nothing wrong. The giveaway
is under the $15 nominal value and he is providing approved marketing
and plan-specific material.


⩥ At a formal marketing/sales event, an agent presented information
about prescription drug coverage. Which statement is not accurate?
Answer: Members and providers are not able to ask the plan for
exceptions to any utilization management rules


⩥ At an informal marketing/sales event, which of the following
activities is not permitted? Answer: approaching consumers as they pass
by your booth/kiosk/table


⩥ Agent Santana has developed a relationship with Dr. Westberry, a
Primary Care Provider contracted with several Medicare Advantage
Plans. Dr. Westberry is asked to attend a formal marketing/sales event

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