UHC AARP EXAM TEST QUESTIONS
WITH ANSWERS GRADED A PLUS
◉ To live up to the five Consumer Commitment Standards, agents
offering AARP-branded products should help their customers feel their
relationship with AARP is ____________________. Answer: Effortless
and inspiring
◉ Which of the following are part of being straightforward when
servicing a customer? (Select 3) Answer: -Communicating clearly to
alleviate any confusion.
-Being upfront about what information means.
-Providing the right information.
◉ Do consumers have to be an AARP member to enroll in an AARP-
branded plan with UnitedHealthcare? Answer: Yes, if the consumer is
enrolling in a Medicare Supplement Plan.
◉ Which of the following statements is FALSE? Answer: AARP sets
rates for the Medicare Supplement Plans.
Next question
WITH ANSWERS GRADED A PLUS
◉ To live up to the five Consumer Commitment Standards, agents
offering AARP-branded products should help their customers feel their
relationship with AARP is ____________________. Answer: Effortless
and inspiring
◉ Which of the following are part of being straightforward when
servicing a customer? (Select 3) Answer: -Communicating clearly to
alleviate any confusion.
-Being upfront about what information means.
-Providing the right information.
◉ Do consumers have to be an AARP member to enroll in an AARP-
branded plan with UnitedHealthcare? Answer: Yes, if the consumer is
enrolling in a Medicare Supplement Plan.
◉ Which of the following statements is FALSE? Answer: AARP sets
rates for the Medicare Supplement Plans.
Next question