BUSI 650 Quiz 3: Controlling Processes |Questions with 100% Correct Answers | Verified |
Latest Update- Liberty University
Quiz: Controlling Processes
Question 1
pts
In services, a product defect is analogous to a defecting customer–a customer who takes their
business elsewhere.
True
False
Question 2
pts
Which one of the following perceptual measures corresponds to a company that is in the
internally neutral stage of operational effectiveness?
Outside experts are called in for strategic decisions
Aim is to achieve competitive parity
A manufacturing strategy is formulated and pursued
Goal is to achieve competitive superiority
None of the above
Question 3
pts
As control involves both mechanistic and human elements, it is one of the manager’s most
difficult tasks. Which of the following is the best answer about desirable characteristics of
control systems?
, Should be as simple as possible to operate and maintain
Should signal managers if they go out of order
Should be focused and admit the least amount of variation
Both A and B
None of the above
Question 4
pts
When calculating ranges for particular variables, it is mathematically possible to obtain negative
variables.
True
False
Question 5
pts
In quality control there are two major types of inspection: measurement of a scaled variable and
existence of a characteristic.
True
False
Latest Update- Liberty University
Quiz: Controlling Processes
Question 1
pts
In services, a product defect is analogous to a defecting customer–a customer who takes their
business elsewhere.
True
False
Question 2
pts
Which one of the following perceptual measures corresponds to a company that is in the
internally neutral stage of operational effectiveness?
Outside experts are called in for strategic decisions
Aim is to achieve competitive parity
A manufacturing strategy is formulated and pursued
Goal is to achieve competitive superiority
None of the above
Question 3
pts
As control involves both mechanistic and human elements, it is one of the manager’s most
difficult tasks. Which of the following is the best answer about desirable characteristics of
control systems?
, Should be as simple as possible to operate and maintain
Should signal managers if they go out of order
Should be focused and admit the least amount of variation
Both A and B
None of the above
Question 4
pts
When calculating ranges for particular variables, it is mathematically possible to obtain negative
variables.
True
False
Question 5
pts
In quality control there are two major types of inspection: measurement of a scaled variable and
existence of a characteristic.
True
False
