SPHR
Senior Professional in Human Resources
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Question: 1
What can an employer legally do when a union approaches employees about forming a
bargaining unit?
A. Promise a pay increase
B. Ask employees how they will vote
C. Tell employees the cost of union dues
D. Speak with employees at their homes
Answer: C
Explanation:
According to the National Labor Relations Act (NLRA) and best practices in union-related
employee relations, employers may share factual information such as the cost of union dues,
but cannot threaten, interrogate, promise benefits, or spy on employees (the “TIPS” rule).
Option C is legal because it is a fact-based communication. The other options involve coercive or
invasive actions. This aligns with SPHR knowledge under Employee and Labor Relations in the
Employee Relations and Engagement domain.
Question: 2
The primary reason that organizations outsource training initiatives is that:
A. Managers believe that external trainers are more credible
B. External trainers can provide improved subject-matter expertise
C. Employees are provided with external networking opportunities
D. Feedback on external trainers is more objective
Answer: B
Explanation:
Organizations often outsource training to gain access to specialized expertise that is not
available in-house. External vendors bring current knowledge, certifications, and industry-
specific training models, which are crucial in strategic learning and talent development. This
matches the SPHR Learning and Development domain under Organizational Learning and
Development Strategies.
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