UF MAN 3025 EXAMINERS SET ALL QUESTIONS AND
ANSWERS SURE A+
✔✔Attitude - ✔✔is a learned predisposition toward a specific person or object
✔✔Three Components of an Attitude - ✔✔Affective component of an attitude, Cognitive
component of an attitude, Behavioral component of an attitude
✔✔Cognitive Dissonance - ✔✔refers to the psychological discomfort a person
experiences as a result of behavior that is incompatible with his or her cognitive attitude
✔✔Importance - ✔✔The more important the issue causing the dissonance, the more
likely the individual is to try to reduce the dissonance
✔✔Control - ✔✔The more control a person has over the factors creating the
dissonance, the more likely the individual is to try to reduce it
✔✔Rewards - ✔✔The more invested someone is in a cognitive attitude, the less likely
that person is to adopt a different cognitive attitude
✔✔Stereotyping - ✔✔is the tendency to attribute to an individual the characteristics one
believes are typical of the group to which that individual belongs
,✔✔The halo-effect - ✔✔refers to a situation in which one forms an impression of an
individual based on a single trait
✔✔The recency effect - ✔✔refers to a tendency to remember recent information more
readily than earlier information
✔✔Casual attribution - ✔✔is the activity of inferring causes for observed behaviors
✔✔Fundamental attribution bias - ✔✔occurs when people attribute another persons
behavior to his or her personal characteristics rather that to situational factors
✔✔Self-serving bias - ✔✔occurs the people tend to take more personal responsibility
for success than for failure
✔✔Employee Engagement - ✔✔is an individuals satisfaction, involvement, and
enthusiasm for work
✔✔Job satisfaction - ✔✔is the extent to which you feel positive or negative about
various aspects of your work
✔✔Organizational commitment - ✔✔reflects the extent to which an employee identifies
with an organization and is committed to its goals
✔✔Group - ✔✔consists of two or more freely interacting individuals who share collective
norms and goals and have a common identity.
✔✔Formal Groups - ✔✔is a group established to do something productive for the
organization
✔✔Informal Groups - ✔✔is a group formed by people seeking friendship, such as a
book club
✔✔Team - ✔✔is a group of people with complementary skills who are committed to a
common purpose, a set of performance goals, and a certain approach to a problem
✔✔Work Teams - ✔✔Advice teams, Production teams, Project teams, Action teams
✔✔Advice teams - ✔✔inform managerial decisions by broadening the information base
✔✔Production teams - ✔✔perform day to day operations
✔✔Project teams - ✔✔get together to work on a single project
✔✔Cross functional teams - ✔✔comprised of specialists pursuing a common objective
, ✔✔Action teams - ✔✔use extensive coordination between people with specialized
training to accomplish a task. Ex. nascar pit crew
✔✔Continuous improvement team - ✔✔people who periodically meet to discuss quality
and workplace related problems
✔✔Problem solving teams - ✔✔people who come together to solve a specific problem
✔✔self managed teams - ✔✔people who supervise themselves and have no direct
supervisors
✔✔Top management teams - ✔✔The people at the top of the organization who get
together to help achieve the organization mission and goals
✔✔Virtual Teams - ✔✔people who interact via information technology
✔✔Work teams - ✔✔people who engage in collective work
✔✔Cooperation - ✔✔or systematically integrating their efforts to achieve a common
goal
✔✔trust - ✔✔must have faith in each other's behaviors and intentions
✔✔Cohesiveness - ✔✔refers to the tendency of a group or team to stick together
✔✔Small teams - ✔✔consist of two to nine members
✔✔Large team - ✔✔consist of ten to 16 members
✔✔Division of labor - ✔✔in which the work is divided into particular task that are
assigned to particular workers
✔✔social loafing - ✔✔the tendency of people to extern less effort when working in
groups than they would when working alone
✔✔role - ✔✔is a socially determined expectation of how an individual should behave in
a specific position
✔✔Task roles - ✔✔consist of behavior that concentrates on completing the teams
assigned tasks
✔✔Maintenance roles - ✔✔consist of behavior that fosters constructive relationships
among team members and ensures that each team member contributes
ANSWERS SURE A+
✔✔Attitude - ✔✔is a learned predisposition toward a specific person or object
✔✔Three Components of an Attitude - ✔✔Affective component of an attitude, Cognitive
component of an attitude, Behavioral component of an attitude
✔✔Cognitive Dissonance - ✔✔refers to the psychological discomfort a person
experiences as a result of behavior that is incompatible with his or her cognitive attitude
✔✔Importance - ✔✔The more important the issue causing the dissonance, the more
likely the individual is to try to reduce the dissonance
✔✔Control - ✔✔The more control a person has over the factors creating the
dissonance, the more likely the individual is to try to reduce it
✔✔Rewards - ✔✔The more invested someone is in a cognitive attitude, the less likely
that person is to adopt a different cognitive attitude
✔✔Stereotyping - ✔✔is the tendency to attribute to an individual the characteristics one
believes are typical of the group to which that individual belongs
,✔✔The halo-effect - ✔✔refers to a situation in which one forms an impression of an
individual based on a single trait
✔✔The recency effect - ✔✔refers to a tendency to remember recent information more
readily than earlier information
✔✔Casual attribution - ✔✔is the activity of inferring causes for observed behaviors
✔✔Fundamental attribution bias - ✔✔occurs when people attribute another persons
behavior to his or her personal characteristics rather that to situational factors
✔✔Self-serving bias - ✔✔occurs the people tend to take more personal responsibility
for success than for failure
✔✔Employee Engagement - ✔✔is an individuals satisfaction, involvement, and
enthusiasm for work
✔✔Job satisfaction - ✔✔is the extent to which you feel positive or negative about
various aspects of your work
✔✔Organizational commitment - ✔✔reflects the extent to which an employee identifies
with an organization and is committed to its goals
✔✔Group - ✔✔consists of two or more freely interacting individuals who share collective
norms and goals and have a common identity.
✔✔Formal Groups - ✔✔is a group established to do something productive for the
organization
✔✔Informal Groups - ✔✔is a group formed by people seeking friendship, such as a
book club
✔✔Team - ✔✔is a group of people with complementary skills who are committed to a
common purpose, a set of performance goals, and a certain approach to a problem
✔✔Work Teams - ✔✔Advice teams, Production teams, Project teams, Action teams
✔✔Advice teams - ✔✔inform managerial decisions by broadening the information base
✔✔Production teams - ✔✔perform day to day operations
✔✔Project teams - ✔✔get together to work on a single project
✔✔Cross functional teams - ✔✔comprised of specialists pursuing a common objective
, ✔✔Action teams - ✔✔use extensive coordination between people with specialized
training to accomplish a task. Ex. nascar pit crew
✔✔Continuous improvement team - ✔✔people who periodically meet to discuss quality
and workplace related problems
✔✔Problem solving teams - ✔✔people who come together to solve a specific problem
✔✔self managed teams - ✔✔people who supervise themselves and have no direct
supervisors
✔✔Top management teams - ✔✔The people at the top of the organization who get
together to help achieve the organization mission and goals
✔✔Virtual Teams - ✔✔people who interact via information technology
✔✔Work teams - ✔✔people who engage in collective work
✔✔Cooperation - ✔✔or systematically integrating their efforts to achieve a common
goal
✔✔trust - ✔✔must have faith in each other's behaviors and intentions
✔✔Cohesiveness - ✔✔refers to the tendency of a group or team to stick together
✔✔Small teams - ✔✔consist of two to nine members
✔✔Large team - ✔✔consist of ten to 16 members
✔✔Division of labor - ✔✔in which the work is divided into particular task that are
assigned to particular workers
✔✔social loafing - ✔✔the tendency of people to extern less effort when working in
groups than they would when working alone
✔✔role - ✔✔is a socially determined expectation of how an individual should behave in
a specific position
✔✔Task roles - ✔✔consist of behavior that concentrates on completing the teams
assigned tasks
✔✔Maintenance roles - ✔✔consist of behavior that fosters constructive relationships
among team members and ensures that each team member contributes
