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SECTION 1: RESEARCH, PLANNING, IMPLEMENTATION & EVALUATION (RPIE)
QUESTIONS 1–90
1. Before developing a PR plan, the FIRST step should be to:
A) Draft messaging
B) Conduct research
C) Develop strategies
D) Meet with the media
Answer: B
Rationale: Research is the foundational first step in the RPIE model. Without
research, planning is guesswork. It provides the data needed to understand the
situation, audiences, and environment before any strategic decisions are made.
2. Secondary research is:
A) New data you collect
B) Data previously collected by others
C) Data you analyze for the first time
D) Focus group research
Answer: B
Rationale: Secondary research uses existing data collected by others, such as
reports, databases, and articles. It is cost-effective and efficient but may not
perfectly fit the specific research question.
3. A strength of qualitative research is:
A) Statistical accuracy
B) Deep understanding of attitudes
C) Generalizable data
D) Numerical comparison
Answer: B
Rationale: Qualitative research provides deep understanding of attitudes,
perceptions, and motivations—answering "why" rather than "how many." It does
not produce statistically projectable results.
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,4. Which method gives statistically projectable results?
A) Focus groups
B) Interviews
C) Surveys with random sampling
D) Observations
Answer: C
Rationale: Surveys with random sampling allow generalization to a population
because every member has an equal chance of being selected. Focus groups and
interviews are qualitative and not projectable.
5. A company wants to learn employee opinions. What research method is best?
A) Content analysis
B) Anonymous survey
C) Case study
D) Media audit
Answer: B
Rationale: An anonymous survey encourages honest responses about sensitive
topics like employee opinions. Content analysis examines media coverage, case
studies examine single situations, and media audits assess media relations.
6. Strategy is:
A) A specific tactic
B) A tool
C) How you approach the objective
D) A measurement
Answer: C
Rationale: Strategy defines the overall approach or plan for achieving an
objective. Tactics are the specific tools and activities used to execute the strategy.
7. Tactics are:
A) Tools and actions
B) High-level plans
C) Broad ambitions
D) Evaluation techniques
Answer: A
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,Rationale: Tactics are specific activities such as press releases, events, social
media posts, and media outreach. They are the tangible actions that implement
the strategy.
8. A situation analysis includes:
A) Writing news releases
B) SWOT assessment
C) Budget planning
D) Media buying
Answer: B
Rationale: A situation analysis examines internal Strengths and Weaknesses and
external Opportunities and Threats (SWOT). It provides the foundation for
strategic planning.
9. A key message must be:
A) Long and detailed
B) Concise and memorable
C) Technical and complex
D) Confidential
Answer: B
Rationale: Key messages must be concise, memorable, and audience-appropriate.
They should communicate the essential points clearly and consistently across all
channels.
10. What is the first step in the RPIE process?
A) Implementation
B) Evaluation
C) Research
D) Planning
Answer: C
Rationale: Research is the foundational first step. Without research, planning is
guesswork. PRSA emphasizes that research always precedes planning in the RPIE
model.
11. Which type of research is conducted before a campaign to define audience
attitudes and behaviors?
A) Formative research
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, B) Summative research
C) Evaluative research
D) Process research
Answer: A
Rationale: Formative research is conducted before or during program
development to inform planning. Summative research measures outcomes after
implementation.
12. What is the primary purpose of a SWOT analysis in PR planning?
A) To evaluate employee performance
B) To assess strengths, weaknesses, opportunities, and threats
C) To design marketing materials
D) To measure financial outcomes
Answer: B
Rationale: SWOT examines internal Strengths and Weaknesses and external
Opportunities and Threats. It helps practitioners understand the organization's
position and informs strategy.
13. What is the difference between a goal and an objective?
A) Goals are measurable; objectives are broad
B) Goals are broad; objectives are specific and measurable
C) There is no difference
D) Objectives are only for internal use
Answer: B
Rationale: Goals are broad, long-term outcomes. Objectives are specific,
measurable, achievable, relevant, and time-bound (SMART) statements that
support goals.
14. Which of the following is a SMART objective?
A) Improve public perception
B) Increase awareness
C) Achieve 15% increase in positive sentiment among target audience by June 30
D) Build better relationships with stakeholders
Answer: C
Rationale: SMART objectives are Specific, Measurable, Achievable, Relevant, and
Time-bound. Option C includes a metric, outcome, and deadline.
15. What is the purpose of a communication audit?
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