NBHWC ACTUAL TEST QUESTIONS WITH
COMPLETE ANSWER KEY
●● Action Evaporation
Answer: To prevent "action evaporation," where scheduled tasks are left
undone, coaches employ proactive strategies such as calendarizing
activities, reassigning unfinished tasks, ensuring completion within the
week, tracking unused time blocks, and establishing accountability
agreements
●● Action Stage - TTM Model
Answer: The action stage involves making significant changes in
behavior over the past six months to establish a solid behavior pattern
●● Action Plan
Answer: Action Plan development involves establishing specific goals
collaboratively between a coach and a client. This process typically
occurs following initial coaching sessions, assessments, or guided
visualization exercises, where a shared vision is established
●● Active Listening
Answer: Active listening fully comprehends communication without
premature judgments, using reflections and active responses.
,●● Affirmations
Answer: a vital component of client engagement, part of the OARS
framework, which includes open questions, reflecting, and summarizing.
It involves recognizing and validating an individual's worth and offering
support and encouragement.
●● Agenda Mapping
Answer: Agenda Mapping (involves in-depth discussions between the
coach and client to plan the next steps). It aims to identify the client's
primary concerns and devise a plan to address them.
●● Ambivalence
Answer: to uncertainty or indecision due to conflicting feelings about
whether to proceed with a desired behavior change
●● Amplified Reflections
Answer: involve reflecting the person's content with greater intensity
than initially expressed, serving as a response to sustain talk or discord
●● Appreciative Inquiry
Answer: AI) is a transformative approach rooted in positive psychology,
pioneered by David Cooperrider in the 1980s. It emphasizes identifying
strengths and possibilities to foster positive, strength-based change.
, ●● Five core principles of appreciative inquiry
Answer: Positive principle asserts that positive energy and emotions are
crucial in generating positive actions and outcomes in multiple ways.
2. Constructionist principle highlights positive energy and emotions that
stem from constructive conversations and interactions.
3. Simultaneity principle states that positive conversations and
interactions stem from positive questions and reflections.
4. Anticipatory principle suggests that positive questions and reflections
emerge from a positive anticipation of the future.
5. The Poetic principle suggests that positive anticipation of the future
results from paying positive attention to the present.
●● 5-D cycle of appreciative inquiry
Answer: Define: coaches and clients align on goals and strategies.
2. Discover: clients recall past successes to boost confidence and
reframe challenges.
3. Dream: clients envision an improved future rooted in past
achievements and core values.
4. Design: clients commit to tailored goals and action steps.
5. Destiny: clients pursue their envisioned future, fueled by newfound
confidence and creativity.
●● Art of Listening with Heart
COMPLETE ANSWER KEY
●● Action Evaporation
Answer: To prevent "action evaporation," where scheduled tasks are left
undone, coaches employ proactive strategies such as calendarizing
activities, reassigning unfinished tasks, ensuring completion within the
week, tracking unused time blocks, and establishing accountability
agreements
●● Action Stage - TTM Model
Answer: The action stage involves making significant changes in
behavior over the past six months to establish a solid behavior pattern
●● Action Plan
Answer: Action Plan development involves establishing specific goals
collaboratively between a coach and a client. This process typically
occurs following initial coaching sessions, assessments, or guided
visualization exercises, where a shared vision is established
●● Active Listening
Answer: Active listening fully comprehends communication without
premature judgments, using reflections and active responses.
,●● Affirmations
Answer: a vital component of client engagement, part of the OARS
framework, which includes open questions, reflecting, and summarizing.
It involves recognizing and validating an individual's worth and offering
support and encouragement.
●● Agenda Mapping
Answer: Agenda Mapping (involves in-depth discussions between the
coach and client to plan the next steps). It aims to identify the client's
primary concerns and devise a plan to address them.
●● Ambivalence
Answer: to uncertainty or indecision due to conflicting feelings about
whether to proceed with a desired behavior change
●● Amplified Reflections
Answer: involve reflecting the person's content with greater intensity
than initially expressed, serving as a response to sustain talk or discord
●● Appreciative Inquiry
Answer: AI) is a transformative approach rooted in positive psychology,
pioneered by David Cooperrider in the 1980s. It emphasizes identifying
strengths and possibilities to foster positive, strength-based change.
, ●● Five core principles of appreciative inquiry
Answer: Positive principle asserts that positive energy and emotions are
crucial in generating positive actions and outcomes in multiple ways.
2. Constructionist principle highlights positive energy and emotions that
stem from constructive conversations and interactions.
3. Simultaneity principle states that positive conversations and
interactions stem from positive questions and reflections.
4. Anticipatory principle suggests that positive questions and reflections
emerge from a positive anticipation of the future.
5. The Poetic principle suggests that positive anticipation of the future
results from paying positive attention to the present.
●● 5-D cycle of appreciative inquiry
Answer: Define: coaches and clients align on goals and strategies.
2. Discover: clients recall past successes to boost confidence and
reframe challenges.
3. Dream: clients envision an improved future rooted in past
achievements and core values.
4. Design: clients commit to tailored goals and action steps.
5. Destiny: clients pursue their envisioned future, fueled by newfound
confidence and creativity.
●● Art of Listening with Heart
