Nocti General Management Review Question
with Verified Correct Answers
management
the process used to accomplish organizational goals through planning, organizing, leading,
and controlling people and other organizational resources
planning
a management function that includes anticipating trends and determining the best strategies
and tactics to achieve organizational goals and objectives
organizing
a management function that includes designing the structure of the organization and creating
conditions and systems in which everyone and everything work together to achieve the
organizations goals and objectives
leading
creating a vision for the organization and guiding, training, coaching, and motivating others
to work effectively to achieve the organizations goals and objectives
controlling
a management function that involves establishing clear standards to determine whether or not
an organization is progressing toward its goals and objectives, rewarding people for doing a
good job, and taking corrective action if they are not
vision
an encompassing explanation of why the organization exists and where it's trying to head
mission statement
,an outline of the fundamental purpose of an organization
goals
the broad, long term accomplishments an organization wishes to attain
objectives
specific, short term statements detailing how to achieve the organizations goals
SWOT analysis
SWOT = Strengths, Weaknesses, Opportunities and Threats; a planning tool used to analyze
an organizations strengths, weakness, opportunities and threats
strategic planning
the process of determining the major goals of the organization and the policies and strategies
for obtaining and using resources to achieve those goals
tactical planning
the process of developing detailed, short term statements about what is to be done, who is to
do it, and how it is to be done
operational planning
the process of setting work standards and schedules necessary to implement the company's
tactical objectives
contingency planning
the process of preparing alternative courses of action that may be used if the primary plans
don't achieve the organizations objectives
decision making
, choosing among two or more alternatives
problem solving
the process of solving the everyday problems that occur. problem solving is less formal than
decision making and usually calls for quicker action
brainstorming
coming up with as many solutions to a problem as possible in a short period of time with no
censoring of ideas
PMI
PMI = Pluses, Minuses, Implications; listing all the pluses for a solution in one column, all
the minuses in another, and the implications in a third column
organization chart
a visual device that shows relationships among people and divides the organizatins work; it
shows who is accountable for the completion of specific work and who reports to whom
top management
highest level of management, consisting of the president and other key company executives
who develop strategic plans
middle management
the level of management that includes general managers, dividsion managers, and branch and
plant managers who are responsible for tactical planning and controlling
supervisory management
with Verified Correct Answers
management
the process used to accomplish organizational goals through planning, organizing, leading,
and controlling people and other organizational resources
planning
a management function that includes anticipating trends and determining the best strategies
and tactics to achieve organizational goals and objectives
organizing
a management function that includes designing the structure of the organization and creating
conditions and systems in which everyone and everything work together to achieve the
organizations goals and objectives
leading
creating a vision for the organization and guiding, training, coaching, and motivating others
to work effectively to achieve the organizations goals and objectives
controlling
a management function that involves establishing clear standards to determine whether or not
an organization is progressing toward its goals and objectives, rewarding people for doing a
good job, and taking corrective action if they are not
vision
an encompassing explanation of why the organization exists and where it's trying to head
mission statement
,an outline of the fundamental purpose of an organization
goals
the broad, long term accomplishments an organization wishes to attain
objectives
specific, short term statements detailing how to achieve the organizations goals
SWOT analysis
SWOT = Strengths, Weaknesses, Opportunities and Threats; a planning tool used to analyze
an organizations strengths, weakness, opportunities and threats
strategic planning
the process of determining the major goals of the organization and the policies and strategies
for obtaining and using resources to achieve those goals
tactical planning
the process of developing detailed, short term statements about what is to be done, who is to
do it, and how it is to be done
operational planning
the process of setting work standards and schedules necessary to implement the company's
tactical objectives
contingency planning
the process of preparing alternative courses of action that may be used if the primary plans
don't achieve the organizations objectives
decision making
, choosing among two or more alternatives
problem solving
the process of solving the everyday problems that occur. problem solving is less formal than
decision making and usually calls for quicker action
brainstorming
coming up with as many solutions to a problem as possible in a short period of time with no
censoring of ideas
PMI
PMI = Pluses, Minuses, Implications; listing all the pluses for a solution in one column, all
the minuses in another, and the implications in a third column
organization chart
a visual device that shows relationships among people and divides the organizatins work; it
shows who is accountable for the completion of specific work and who reports to whom
top management
highest level of management, consisting of the president and other key company executives
who develop strategic plans
middle management
the level of management that includes general managers, dividsion managers, and branch and
plant managers who are responsible for tactical planning and controlling
supervisory management
