HEALTHCARE QUALITY MANAGEMENT
EXAM QUESTIONS AND ANSWERS
What group acts on the behalf of consumers to keep
healthcare costs down? - correct answer Insurance industry
Which of the following is one aspect of the definition of
healthcare quality? - correct answer Consistent with current
professional knowledge
What organization published Crossing the Quality Chasm:
A New Health System for the 21st Century? - correct answer
Institute of Medicine
, HCQM
Which of the following healthcare dimensions was NOT
mentioned by the Committee on Quality of Health Care
in America as an area that needed improvement? - correct
answer Convenience
When desired results are achieved with minimal
expenditure of resources, the healthcare services are
most accurately described as what? - correct answer Cost-
effective
Which of the following best describes a reliable
healthcare service? - correct answer One that consistently
performs as intended
Which of the following is one of the three broad aims of
the National Quality Strategy? - correct answer Affordable care
The healthcare quality Triple Aim framework was
developed by the National Academy of Medicine. - correct
answer False