3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
1. Coverage C in the Homeowners policy C:
covers: Coverage C in the Homeowners policy covers Per-
sonal Property.
A) Dwelling
B) Other Structures
C) Personal Property
D) Loss of Use
2. A ________ Adjuster is any person who C:
works on behalf of an insured in nego- A Public Adjuster is any person who works on behalf
tiating the settlement of an insurance of an insured in negotiating the settlement of an
claim. insurance claim.
A) Company
B )Independent
C) Public
D) Personal
3. A Public Adjuster shall not approach D:
investigations, adjustments, and set- A Public Adjuster shall not approach investigations,
tlements in a manner __________ to an adjustments, and settlements in a manner prejudi-
insured. cial to an insured.
A) favorable
B) beneficial
C) helpful
D) prejudicial
4. Joe Insured received a claims check C:
without an estimate or any written ex- Failing to promptly provide a *reasonable* expla-
planation as to the payment. Accord- nation in writing to the insured of the basis in the
ing to Joe's calculations, the insurance insurance policy, in relation to the facts or applic-
company has only paid about 60% of able law, for denial of a claim, or for the offer of a
1 of 32
, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
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his claim. The one thing Joe did see compromise settlement is considered an unfair or
and did definitely notice is the words deceptive claims practice or act.
on the front and back of the insurance
company's check "FINAL RELEASE OF
ALL CLAIMS".
A) fair is far, if Joe cashes the check
then the claim is closed
B) the Final Release of All Claims state-
ment is all Joe needs to know to settle
his claim
C) the insurance company is required
to provide Joe in writing the details of
the settlement of his claim including
how and why he received a partial set-
tlement of his claim
D) Joe should return the check and ask
for the other 30%
5. Bert of Bert's Better Lawns has giv- D:
en Bill Simmons a quote of $100 per A counter-offer is an offer made in response to a
month for Bill's lawn and landscaping. previous offer by the other party during negotia-
Bill has accepted Better Lawns offer tions for a final contract. ...Making a counter-offer
but advised Better Lawns he was only automatically rejects the prior offer and requires an
will to pay $95 per month. What is Bill's acceptance under the terms of the counter-offer or
"acceptance" called? there is no contract.
A) An Offer
B) An Acceptance
C) Consideration
D) A Counter-Offer
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, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
6. The claims __________ process is the The claims evaluation process is the natural inter-
natural interplay of the coverage play of the coverage determination and claims in-
determination and claims investiga- vestigation process which determines "how much"
tion process which determines "how coverage is available, how much is payable; and to
much" coverage is available, how whom.
much is payable; and to whom.
7. The Commercial Builders Risk Cover- D:
age Form terminates Builders Risk Coverage Form terminates: at policy
expiration date; property is sold, abandoned or
A) 90 days after construction is com- ownership is transferred; 60 days after the building
pleted is occupied or put to its intended use; and 90 days
B) When the property is sold, aban- after construction is completed.
doned or ownership is transferred
C) 60 days after the building is occu-
pied or put to its intended use
D) All of the above
8. This coverage provides medical ex- B:
penses for bodily injuries by accident Medical Payments provides medical expenses for
irrespective of legal liability. bodily injuries by accident irrespective of legal lia-
bility.
A) Admitted Aircraft Liability Cover-
age
B) Medical Payments
C) Aircraft Liability
D) None of these apply
9. A _______ is an assertion of a right de- A claim is an assertion of a right demanding a
manding a remedy or relief either as a remedy or relief either as a matter of contract or
matter of contract or law. law.
10.
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, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
In the Commercial Property Insur- B:
ance policy form Building coverage in- Building coverage includes materials, equipment,
cludes materials, equipment, and sup- and supplies within 100 feet of the premises.
plies within ____ feet of the premises.
A )50
B )100
C )500
D )1000
11. Which of the following are eligible for D:
a Citizen's Property Insurance policy? Read Section 16.2 for a complete review.
A) Single-family homes
B) Condo unit owners
C) Mobile Homes
D) All of the above
12. Generally speaking, to have the status B:
to legally contract in Florida a person Generally speaking, to have the status to legally
must be at least ___ years of age. contract in Florida a person must be at least 18
years of age.
A) 16
B) 18
C) 21
D) 25
13. "A detailed, logical explanation of cov- C:
erage, damages, and liability deliv- It is the fair and organized negotiator that provides
ered to the claimant in a clear and a detailed, logical explanation of coverage, dam-
thoughtful manner" when making a ages, and liability to the claimant in a clear and
settlement offer. What type of claims thoughtful manner when making a settlement offer.
negotiator does this describe?
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3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
1. Coverage C in the Homeowners policy C:
covers: Coverage C in the Homeowners policy covers Per-
sonal Property.
A) Dwelling
B) Other Structures
C) Personal Property
D) Loss of Use
2. A ________ Adjuster is any person who C:
works on behalf of an insured in nego- A Public Adjuster is any person who works on behalf
tiating the settlement of an insurance of an insured in negotiating the settlement of an
claim. insurance claim.
A) Company
B )Independent
C) Public
D) Personal
3. A Public Adjuster shall not approach D:
investigations, adjustments, and set- A Public Adjuster shall not approach investigations,
tlements in a manner __________ to an adjustments, and settlements in a manner prejudi-
insured. cial to an insured.
A) favorable
B) beneficial
C) helpful
D) prejudicial
4. Joe Insured received a claims check C:
without an estimate or any written ex- Failing to promptly provide a *reasonable* expla-
planation as to the payment. Accord- nation in writing to the insured of the basis in the
ing to Joe's calculations, the insurance insurance policy, in relation to the facts or applic-
company has only paid about 60% of able law, for denial of a claim, or for the offer of a
1 of 32
, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
his claim. The one thing Joe did see compromise settlement is considered an unfair or
and did definitely notice is the words deceptive claims practice or act.
on the front and back of the insurance
company's check "FINAL RELEASE OF
ALL CLAIMS".
A) fair is far, if Joe cashes the check
then the claim is closed
B) the Final Release of All Claims state-
ment is all Joe needs to know to settle
his claim
C) the insurance company is required
to provide Joe in writing the details of
the settlement of his claim including
how and why he received a partial set-
tlement of his claim
D) Joe should return the check and ask
for the other 30%
5. Bert of Bert's Better Lawns has giv- D:
en Bill Simmons a quote of $100 per A counter-offer is an offer made in response to a
month for Bill's lawn and landscaping. previous offer by the other party during negotia-
Bill has accepted Better Lawns offer tions for a final contract. ...Making a counter-offer
but advised Better Lawns he was only automatically rejects the prior offer and requires an
will to pay $95 per month. What is Bill's acceptance under the terms of the counter-offer or
"acceptance" called? there is no contract.
A) An Offer
B) An Acceptance
C) Consideration
D) A Counter-Offer
2 of 32
, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
6. The claims __________ process is the The claims evaluation process is the natural inter-
natural interplay of the coverage play of the coverage determination and claims in-
determination and claims investiga- vestigation process which determines "how much"
tion process which determines "how coverage is available, how much is payable; and to
much" coverage is available, how whom.
much is payable; and to whom.
7. The Commercial Builders Risk Cover- D:
age Form terminates Builders Risk Coverage Form terminates: at policy
expiration date; property is sold, abandoned or
A) 90 days after construction is com- ownership is transferred; 60 days after the building
pleted is occupied or put to its intended use; and 90 days
B) When the property is sold, aban- after construction is completed.
doned or ownership is transferred
C) 60 days after the building is occu-
pied or put to its intended use
D) All of the above
8. This coverage provides medical ex- B:
penses for bodily injuries by accident Medical Payments provides medical expenses for
irrespective of legal liability. bodily injuries by accident irrespective of legal lia-
bility.
A) Admitted Aircraft Liability Cover-
age
B) Medical Payments
C) Aircraft Liability
D) None of these apply
9. A _______ is an assertion of a right de- A claim is an assertion of a right demanding a
manding a remedy or relief either as a remedy or relief either as a matter of contract or
matter of contract or law. law.
10.
3 of 32
, 3-20 Public Adjuster Exam 1
3-20 Public Adjuster Exam 1
Study online at https://quizlet.com/_jl3ewb
In the Commercial Property Insur- B:
ance policy form Building coverage in- Building coverage includes materials, equipment,
cludes materials, equipment, and sup- and supplies within 100 feet of the premises.
plies within ____ feet of the premises.
A )50
B )100
C )500
D )1000
11. Which of the following are eligible for D:
a Citizen's Property Insurance policy? Read Section 16.2 for a complete review.
A) Single-family homes
B) Condo unit owners
C) Mobile Homes
D) All of the above
12. Generally speaking, to have the status B:
to legally contract in Florida a person Generally speaking, to have the status to legally
must be at least ___ years of age. contract in Florida a person must be at least 18
years of age.
A) 16
B) 18
C) 21
D) 25
13. "A detailed, logical explanation of cov- C:
erage, damages, and liability deliv- It is the fair and organized negotiator that provides
ered to the claimant in a clear and a detailed, logical explanation of coverage, dam-
thoughtful manner" when making a ages, and liability to the claimant in a clear and
settlement offer. What type of claims thoughtful manner when making a settlement offer.
negotiator does this describe?
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