LEADERSHIP AND MANAGEMENT
TEST 1 LATEST UPDATE VERIFIED
QUESTIONS & DETAILED
EXPLANATIONS GRADED A+
Professional Academic Assistance Services
STEEEP - Answer: 6 IOM quality aims
Safe
Timely
Effective
Efficient
Equitable
Patient-Centered
Clinical Microsystem - Answer: smallest system; building blocks
of healthcare; patient + caregivers; produce quality, safety, &
costs outcomes; ex: medicine unit, surgical unit, oncology unit,
OR, cardiac cath lab, pharmacy, radiology dept.
mesosystem - Answer: collection of interrelated microsystem
(linked clinical and supporting microsystems); collaboration to
,achieve desired patient outcomes; information flows forward
and backward; regulatory systems
9 success characteristics - Answer: clinical microsystem
leadership, culture, organizational support
process improvement; performance patterns
patient focus, staff focus, interdependence of care team
information and information technology
macrosystem - Answer: comprised of interdependent micro-
and mesosystems; ex: hospitals, integrated healthcare systems
environment - Answer: geography, market, political jurisdiction,
regulatory and legislative requirements, biomedical knowledge
and technology
effective communication - Answer: transfer of information and
understanding from one person to another; timely, accurate,
complete, unambiguous, & understood by the recipient: reduces
error, and results in improved patient safety
group - Answer: number of individuals assembled together and
, have some unifying relationship
primary group - Answer: informal; consists of people who share
a common bond; evolves naturally from social interactions;
usually has no written rules for membership; can begin or end at
any point
secondary group - Answer: formal; held together with formal
rules and regulations; has procedures for maintenance of the
group and association policies; meets fro an organized purpose,
for a specific project for a specific time frame
team - Answer: small number of people with complementary
skills who are committed to a common purpose or goal; have a
set of performance goals and approaches for which they hold
themselves mutually accountable; membership is based on
specific skills required to accomplish the task
committee - Answer: work group with a specific task or goal to
accomplish s defined by the organization; a group formed to
assist an organization with communication and decision making
ad hoc committee - Answer: temporary; dissolves once issue is
resolved
TEST 1 LATEST UPDATE VERIFIED
QUESTIONS & DETAILED
EXPLANATIONS GRADED A+
Professional Academic Assistance Services
STEEEP - Answer: 6 IOM quality aims
Safe
Timely
Effective
Efficient
Equitable
Patient-Centered
Clinical Microsystem - Answer: smallest system; building blocks
of healthcare; patient + caregivers; produce quality, safety, &
costs outcomes; ex: medicine unit, surgical unit, oncology unit,
OR, cardiac cath lab, pharmacy, radiology dept.
mesosystem - Answer: collection of interrelated microsystem
(linked clinical and supporting microsystems); collaboration to
,achieve desired patient outcomes; information flows forward
and backward; regulatory systems
9 success characteristics - Answer: clinical microsystem
leadership, culture, organizational support
process improvement; performance patterns
patient focus, staff focus, interdependence of care team
information and information technology
macrosystem - Answer: comprised of interdependent micro-
and mesosystems; ex: hospitals, integrated healthcare systems
environment - Answer: geography, market, political jurisdiction,
regulatory and legislative requirements, biomedical knowledge
and technology
effective communication - Answer: transfer of information and
understanding from one person to another; timely, accurate,
complete, unambiguous, & understood by the recipient: reduces
error, and results in improved patient safety
group - Answer: number of individuals assembled together and
, have some unifying relationship
primary group - Answer: informal; consists of people who share
a common bond; evolves naturally from social interactions;
usually has no written rules for membership; can begin or end at
any point
secondary group - Answer: formal; held together with formal
rules and regulations; has procedures for maintenance of the
group and association policies; meets fro an organized purpose,
for a specific project for a specific time frame
team - Answer: small number of people with complementary
skills who are committed to a common purpose or goal; have a
set of performance goals and approaches for which they hold
themselves mutually accountable; membership is based on
specific skills required to accomplish the task
committee - Answer: work group with a specific task or goal to
accomplish s defined by the organization; a group formed to
assist an organization with communication and decision making
ad hoc committee - Answer: temporary; dissolves once issue is
resolved
