DTR Exam - Food Service Management with all Correct &
100% Verified Answers |Actual Complete Update |
Already Graded A+
Civil Rights Act ✔Correct Answer-Prevents the use of discriminating hiring practices based on
race, color, sex, or national origin.
Equal Opportunity Act ✔Correct Answer-Amended the Civil Rights Act adding more specific
language and also included political affiliation as a characteristic that one may not consider in
hiring decisions.
Fair Labor Standards Act ✔Correct Answer-Set guidelines for minimum wage and overtime
pay for more than 40 hours worked. The act also set guidelines for child labor, specifying that
children under 14 years of age may not be employed by food service operations. Children under
18 may not operate hazardous power-driven food prep machines.
Worker Investment Act of 1998 ✔Correct Answer-Seeks to meet the needs of both employers
and employees by setting guidelines for education and training that will help employees
succeed on their jobs
Family and Medical Leave Act ✔Correct Answer-Requires employers to provide eligible
employees with up to 12 weeks of unpaid leave to care for a new baby or to recover from a
serious health issue or assist and immediate family member with a serious health issue. This act
applies to companies with more than 50 workers, and employees must have 12 months of
service and 1250 hours of service with that employer to qualify.
Americans with Disabilities Act ✔Correct Answer-Requires employers with 15 or more
employees to make reasonable accommodations to allow disabled individuals to perform their
job duties.
Job enlargement ✔Correct Answer-Adds variety to assigned tasks to prevent boredom
Job enrichment ✔Correct Answer-Builds additional responsibility and independence into a job
to add to employee satisfaction.
Structured vs. Unstructured Interviews ✔Correct Answer-Structured = predetermined set of
questions. Unstructured = open-ended, unplanned questions (need to be careful not to
accidentally ask questions about age/marital status)
Union shop vs Open Shop vs Closed Shop ✔Correct Answer-Union shop = the employee must
be a member of the union as condition of employment; Open shop = employee can choose to
, be a part of the union; Closed shop = employer can only hire union members which is an illegal
practice
What is FTE? ✔Correct Answer-Full time equivalent is an employee or combination of
employees that make up the equivalent of a full-time employee, or 40 hours per week. So the
number of FTEs does not necessarily match the number of employees
How many hours in 1 FTE per year? ✔Correct Answer-8hrs/day * 5days/week * 52weeks/year
= 2080 hrs/year
How do you calculate the number of FTEs for part-time employees? ✔Correct Answer-Divide
the total number of hours worked by the employees in a year divided by 2080 hours
Exempt employees ✔Correct Answer-Individuals who are on salary and do not receive
overtime when working more than 40 hours a week (it is expected that the employee will fulfill
the requirements of the job, regardless of how many hours it takes).
Non-exempt employees ✔Correct Answer-Employees who receive overtime compensation
Overtime Pay Rate ✔Correct Answer-1.5 times the employee's usual hourly rate, including
any bonuses, and piece-rate payments.
Questions that cannot lawfully be asked during an interview: ✔Correct Answer-Info about a
name change/maiden name; Birthplace of applicant and his/her relatives; Requirement to
produce a birth certificate/etc; Applicant's age (with exception of asking if applicant is at least
the age necessary to work); Applicant's marital status and/or children; Religion
Questions that are illegal to inquire about during an interview: ✔Correct Answer-Race;
Height; Weight; Sex (including plans for having children); Requirement to supply a photograph;
health questions not related to fulfilling the job duties
Bona Fide Occupational Qualification (BFOQ) ✔Correct Answer-Qualifications which under
different circumstances may be considered discriminatory, that are absolutely necessary to
perform the functions of a job. Ex: Hiring specifically a female PE teacher for locker room
supervision.
SOPs ✔Correct Answer-Standard Operating Procedures = the facility's prescribed method to
address and complete each task, position, and facility procedure. SOPs must be made available
to all employees. SOPs are essential to organizations in that they promote uniform policy and
define/measure performance standards.
Operating budget: ✔Correct Answer-A budget for day-to-day expenses. It itemizes revenue,
expenses, debt, and cash flow for the accounting period. This information is used to estimate
the profitability of the operation. The operating budget shows that manager how much revenue
100% Verified Answers |Actual Complete Update |
Already Graded A+
Civil Rights Act ✔Correct Answer-Prevents the use of discriminating hiring practices based on
race, color, sex, or national origin.
Equal Opportunity Act ✔Correct Answer-Amended the Civil Rights Act adding more specific
language and also included political affiliation as a characteristic that one may not consider in
hiring decisions.
Fair Labor Standards Act ✔Correct Answer-Set guidelines for minimum wage and overtime
pay for more than 40 hours worked. The act also set guidelines for child labor, specifying that
children under 14 years of age may not be employed by food service operations. Children under
18 may not operate hazardous power-driven food prep machines.
Worker Investment Act of 1998 ✔Correct Answer-Seeks to meet the needs of both employers
and employees by setting guidelines for education and training that will help employees
succeed on their jobs
Family and Medical Leave Act ✔Correct Answer-Requires employers to provide eligible
employees with up to 12 weeks of unpaid leave to care for a new baby or to recover from a
serious health issue or assist and immediate family member with a serious health issue. This act
applies to companies with more than 50 workers, and employees must have 12 months of
service and 1250 hours of service with that employer to qualify.
Americans with Disabilities Act ✔Correct Answer-Requires employers with 15 or more
employees to make reasonable accommodations to allow disabled individuals to perform their
job duties.
Job enlargement ✔Correct Answer-Adds variety to assigned tasks to prevent boredom
Job enrichment ✔Correct Answer-Builds additional responsibility and independence into a job
to add to employee satisfaction.
Structured vs. Unstructured Interviews ✔Correct Answer-Structured = predetermined set of
questions. Unstructured = open-ended, unplanned questions (need to be careful not to
accidentally ask questions about age/marital status)
Union shop vs Open Shop vs Closed Shop ✔Correct Answer-Union shop = the employee must
be a member of the union as condition of employment; Open shop = employee can choose to
, be a part of the union; Closed shop = employer can only hire union members which is an illegal
practice
What is FTE? ✔Correct Answer-Full time equivalent is an employee or combination of
employees that make up the equivalent of a full-time employee, or 40 hours per week. So the
number of FTEs does not necessarily match the number of employees
How many hours in 1 FTE per year? ✔Correct Answer-8hrs/day * 5days/week * 52weeks/year
= 2080 hrs/year
How do you calculate the number of FTEs for part-time employees? ✔Correct Answer-Divide
the total number of hours worked by the employees in a year divided by 2080 hours
Exempt employees ✔Correct Answer-Individuals who are on salary and do not receive
overtime when working more than 40 hours a week (it is expected that the employee will fulfill
the requirements of the job, regardless of how many hours it takes).
Non-exempt employees ✔Correct Answer-Employees who receive overtime compensation
Overtime Pay Rate ✔Correct Answer-1.5 times the employee's usual hourly rate, including
any bonuses, and piece-rate payments.
Questions that cannot lawfully be asked during an interview: ✔Correct Answer-Info about a
name change/maiden name; Birthplace of applicant and his/her relatives; Requirement to
produce a birth certificate/etc; Applicant's age (with exception of asking if applicant is at least
the age necessary to work); Applicant's marital status and/or children; Religion
Questions that are illegal to inquire about during an interview: ✔Correct Answer-Race;
Height; Weight; Sex (including plans for having children); Requirement to supply a photograph;
health questions not related to fulfilling the job duties
Bona Fide Occupational Qualification (BFOQ) ✔Correct Answer-Qualifications which under
different circumstances may be considered discriminatory, that are absolutely necessary to
perform the functions of a job. Ex: Hiring specifically a female PE teacher for locker room
supervision.
SOPs ✔Correct Answer-Standard Operating Procedures = the facility's prescribed method to
address and complete each task, position, and facility procedure. SOPs must be made available
to all employees. SOPs are essential to organizations in that they promote uniform policy and
define/measure performance standards.
Operating budget: ✔Correct Answer-A budget for day-to-day expenses. It itemizes revenue,
expenses, debt, and cash flow for the accounting period. This information is used to estimate
the profitability of the operation. The operating budget shows that manager how much revenue
