MGMT 4342 COMPREHENSIVE SET ANSWERS AND
QUESTIONS SET A+
✔✔Using the ______ process for analyzing data, the analyst reasons from the
observations or the data to elicit general principles or a theory.
a. inductive
b. deductive
c. academic
d. practitioner - ✔✔A
✔✔Most OD practitioners should be familiar with all the following statistical tools except
______.
a. frequency distribution tables
b. descriptive statistics
c. ANOVA
d. histograms - ✔✔C
✔✔Which of the following is an example of a technical problem within an organization?
a. groupthink
b. employees lack motivation
c. process delays cause quality problems
d. poor communication among teams - ✔✔C
✔✔Which of the following is an example of a personal problem within an organization?
a. strategy confusion among functions
b. employees lack motivation
c. process delays cause quality problems
d. infrastructure lacking to meet needs - ✔✔B
✔✔. Which of the following ethical dilemmas relates to a client desiring to know which
quote came from which interviewee?
a. anonymity
b. biased interpretation
, c. lost objectivity
d. collusion - ✔✔A
✔✔Which of the following is NOT related to quantitative data analysis?
a. dispersion
b. frequency distribution
c. unobtrusive measures
d. central tendency - ✔✔C
✔✔If "single-instance" items are noted during the inductive coding process, ______.
a. add more comments to the category
b. determine if the category should be broken down further
c. the themes were not set up appropriately
d. combine some categories together - ✔✔D
✔✔Which criteria of energizing the client toward action relates to ensuring the
consultant presents issues that the client can change?
a. Relevant
b. Influenceable or manageable
c. Descriptive
d. Sufficient and specific - ✔✔B
✔✔Feedback ______ action when it is inconsistent with what is already believed so that
it produces a level of discomfort and the recipient is prompted to take different actions to
reach different results.
a. directs
b. supports
c. prohibits
d. motivates - ✔✔D
✔✔Which stage is arguably the most formal and structured opportunity for
organizational change?
a. Data gathering
b. Diagnosis
c. Intervention
d. Contracting - ✔✔C
✔✔Which role of the change agent is defined as a boundary-spanner between groups
or between a supervisor and team, negotiating between them and giving feedback?
a. Facilitative
b. Gatekeeping
c. Diagnostic
d. Mobilizing - ✔✔B
QUESTIONS SET A+
✔✔Using the ______ process for analyzing data, the analyst reasons from the
observations or the data to elicit general principles or a theory.
a. inductive
b. deductive
c. academic
d. practitioner - ✔✔A
✔✔Most OD practitioners should be familiar with all the following statistical tools except
______.
a. frequency distribution tables
b. descriptive statistics
c. ANOVA
d. histograms - ✔✔C
✔✔Which of the following is an example of a technical problem within an organization?
a. groupthink
b. employees lack motivation
c. process delays cause quality problems
d. poor communication among teams - ✔✔C
✔✔Which of the following is an example of a personal problem within an organization?
a. strategy confusion among functions
b. employees lack motivation
c. process delays cause quality problems
d. infrastructure lacking to meet needs - ✔✔B
✔✔. Which of the following ethical dilemmas relates to a client desiring to know which
quote came from which interviewee?
a. anonymity
b. biased interpretation
, c. lost objectivity
d. collusion - ✔✔A
✔✔Which of the following is NOT related to quantitative data analysis?
a. dispersion
b. frequency distribution
c. unobtrusive measures
d. central tendency - ✔✔C
✔✔If "single-instance" items are noted during the inductive coding process, ______.
a. add more comments to the category
b. determine if the category should be broken down further
c. the themes were not set up appropriately
d. combine some categories together - ✔✔D
✔✔Which criteria of energizing the client toward action relates to ensuring the
consultant presents issues that the client can change?
a. Relevant
b. Influenceable or manageable
c. Descriptive
d. Sufficient and specific - ✔✔B
✔✔Feedback ______ action when it is inconsistent with what is already believed so that
it produces a level of discomfort and the recipient is prompted to take different actions to
reach different results.
a. directs
b. supports
c. prohibits
d. motivates - ✔✔D
✔✔Which stage is arguably the most formal and structured opportunity for
organizational change?
a. Data gathering
b. Diagnosis
c. Intervention
d. Contracting - ✔✔C
✔✔Which role of the change agent is defined as a boundary-spanner between groups
or between a supervisor and team, negotiating between them and giving feedback?
a. Facilitative
b. Gatekeeping
c. Diagnostic
d. Mobilizing - ✔✔B
