MGMT 4342 ACTUAL FINALS ANSWERS AND
QUESTIONS SET A+
✔✔_____ is a one-to-one intervention in which an individual works to improve a specific
personal, interpersonal, or skill area, or to take actions to reach a desired future goal,
working with a facilitator on the process of personal change. - ✔✔Coaching
✔✔_____ are methods by which individuals can receive feedback from a wide range of
people with whom they work (best answer). - ✔✔360 feedback systems
✔✔A _____ is a counselor, advisor, and teacher who usually works in a one-to-one
relationship with a protege. - ✔✔Mentor
✔✔Experiencing setbacks, frustration, and/or failure as one attempts to change all
describe of which stage of transition? - ✔✔New beginnings
✔✔______ programs can help employees proactively take action in anticipation of a job
or career transition in the future. - ✔✔Career development
✔✔__________ is a contemporary view of career planning and development that
reflects the trend of workers not staying with a single organization for the majority of
their career. - ✔✔Boundaryless careers
✔✔A small number of people with complementary skills, who are committed to a
common purpose, performance goals, and approach for which they rely on one another,
and hold themselves mutually accountable. - ✔✔Team
✔✔Stage of team development characterized by team members exploring initial
interactions with one another as they begin to build relationships? - ✔✔forming
✔✔What key characteristic differentiates between different types of teams? -
✔✔Autonomy
, ✔✔A group of interdependent, highly trained employees who are responsible for
managing themselves and the work they do. - ✔✔Self-directed work team
✔✔Occurs when one team member holds two mutually incompatible roles? - ✔✔Role
conflict
✔✔Globo Gym's Customer Service Team holds its weekly project review meeting on
Tuesdays, with members from Charlotte, Atlanta, London, Tokyo, and Sidney
connecting via video conference. This is an example of which type of team? - ✔✔Virtual
work team
✔✔_____ is a small collection of individuals from diverse functional specializations
within the organization. - ✔✔A cross-functional work team
✔✔_____ is the activity of attempting to improve a work group's effectiveness at doing
its work, maintaining the relationships of its members and the team's contributions to the
wider organizational system. - ✔✔Team building
✔✔Which of the following can be effective interventions to start teams off quickly? -
✔✔Team start-up interventions
✔✔Which of the following is not a core job dimension of work redesign? - ✔✔Job
enrichment
✔✔Which of the following is not a good reason for an organization to engage in a large-
scale organizational intervention? - ✔✔Reduce employee stress
✔✔Which of the following would be an example of a large-scale or organization-level
intervention? - ✔✔Interventions associated with mergers and acquisitions
Organizational design and structure
Cultural assessment and change
✔✔Language/metaphor/jargon, artifacts, communication patterns,
stories/myths/legends, ceremonies/rites/rituals, values/ethics/moral codes, and
decision-making styles are all elements of _____. - ✔✔Organizational culture
✔✔A type of culture where organizational members are given autonomy and
independence with the ultimate goal being innovation. - ✔✔Adhocracy
✔✔In this type of culture people strongly identifying with the group, as in a family,
placing a strong emphasis on the team and teamwork? - ✔✔Clan
QUESTIONS SET A+
✔✔_____ is a one-to-one intervention in which an individual works to improve a specific
personal, interpersonal, or skill area, or to take actions to reach a desired future goal,
working with a facilitator on the process of personal change. - ✔✔Coaching
✔✔_____ are methods by which individuals can receive feedback from a wide range of
people with whom they work (best answer). - ✔✔360 feedback systems
✔✔A _____ is a counselor, advisor, and teacher who usually works in a one-to-one
relationship with a protege. - ✔✔Mentor
✔✔Experiencing setbacks, frustration, and/or failure as one attempts to change all
describe of which stage of transition? - ✔✔New beginnings
✔✔______ programs can help employees proactively take action in anticipation of a job
or career transition in the future. - ✔✔Career development
✔✔__________ is a contemporary view of career planning and development that
reflects the trend of workers not staying with a single organization for the majority of
their career. - ✔✔Boundaryless careers
✔✔A small number of people with complementary skills, who are committed to a
common purpose, performance goals, and approach for which they rely on one another,
and hold themselves mutually accountable. - ✔✔Team
✔✔Stage of team development characterized by team members exploring initial
interactions with one another as they begin to build relationships? - ✔✔forming
✔✔What key characteristic differentiates between different types of teams? -
✔✔Autonomy
, ✔✔A group of interdependent, highly trained employees who are responsible for
managing themselves and the work they do. - ✔✔Self-directed work team
✔✔Occurs when one team member holds two mutually incompatible roles? - ✔✔Role
conflict
✔✔Globo Gym's Customer Service Team holds its weekly project review meeting on
Tuesdays, with members from Charlotte, Atlanta, London, Tokyo, and Sidney
connecting via video conference. This is an example of which type of team? - ✔✔Virtual
work team
✔✔_____ is a small collection of individuals from diverse functional specializations
within the organization. - ✔✔A cross-functional work team
✔✔_____ is the activity of attempting to improve a work group's effectiveness at doing
its work, maintaining the relationships of its members and the team's contributions to the
wider organizational system. - ✔✔Team building
✔✔Which of the following can be effective interventions to start teams off quickly? -
✔✔Team start-up interventions
✔✔Which of the following is not a core job dimension of work redesign? - ✔✔Job
enrichment
✔✔Which of the following is not a good reason for an organization to engage in a large-
scale organizational intervention? - ✔✔Reduce employee stress
✔✔Which of the following would be an example of a large-scale or organization-level
intervention? - ✔✔Interventions associated with mergers and acquisitions
Organizational design and structure
Cultural assessment and change
✔✔Language/metaphor/jargon, artifacts, communication patterns,
stories/myths/legends, ceremonies/rites/rituals, values/ethics/moral codes, and
decision-making styles are all elements of _____. - ✔✔Organizational culture
✔✔A type of culture where organizational members are given autonomy and
independence with the ultimate goal being innovation. - ✔✔Adhocracy
✔✔In this type of culture people strongly identifying with the group, as in a family,
placing a strong emphasis on the team and teamwork? - ✔✔Clan
