TRAVEL AGENT PROFICIENCY STUDY GUIDE
ANSWERS AND QUESTIONS SET A+
✔✔Knowing the destinations (and their seasonality) on an escorted vacation itinerary is
an important part of - ✔✔making a recommendation.
✔✔Escorted vacations appeal to consumers because they offer - ✔✔good value.
✔✔Which of the following is a common misconception of escorted vacations? -
✔✔Superficial itineraries
✔✔For database marketing to help you identify prospects for escorted vacation sales,
you must - ✔✔keep detailed records of your clients.
✔✔A vacation package that includes the services of a professional tour director or
escort from arrival to departure points on an itinerary is known as a(n) - ✔✔escorted
vacation.
✔✔Escorted vacations provide a good opportunity to market and sell to groups. -
✔✔True
✔✔Escorted vacations are getting shorter in response to current trends. - ✔✔True
✔✔Escorted vacations are designed for older, inactive travelers. - ✔✔False
✔✔When selling escorted vacations, you should emphasize features of the tour rather
than the entire vacation experience. - ✔✔False
✔✔Escorted vacation clients tend to be loyal and knowledgeable. - ✔✔True
✔✔Which of the following is not a unique rail service offered in Europe? The Blue Train,
Venice Simplon Orient Express, Royal Scotsman, Al Andalus - ✔✔The Blue Train
, ✔✔Xian is a historic city in China that is most famous for the 8,000 terra cotta statues
that were excavated. - ✔✔True
✔✔It is 9:00 a.m. in Los Angeles (GMT -8). What time is it in Athens, Greece (GMT
+2)? - ✔✔7:00 p.m
✔✔Rail travel in Europe is strongly recommended because the trains are some of the
most advanced and punctual in the entire world. - ✔✔True
✔✔You would recommend renting a car in Bermuda to see the island. - ✔✔False
✔✔The wind blows east to west through the Caribbean. Which coast of the island of
Barbados would experience the calmest weather and the least amount of rain? -
✔✔west
✔✔Which of the following is not an archeological site in Mexico? Uxmal, Tulum,
Chichen Itza, Machu Picchu - ✔✔Machu Picchu
✔✔Which of the following is not a true statement? A typical one-day trip from London
can include visits to Windsor Castle or Greenwich. Brussels, Amsterdam, and
Luxembourg are capital cities of the Benelux countries. Peloponnese is a large
peninsula in Greece with many archeological treasures. Costa del Sol and the Costa
Brava are both key resort areas in Portugal. - ✔✔Costa del Sol and the Costa Brava are
both key resort areas in Portugal.
✔✔Both Tahiti and Fiji are part of Polynesia in the Pacific. - ✔✔False
✔✔The Prime Meridian is a line of longitude at which the date changes. - ✔✔False
✔✔If your clients injure themselves before trip departure, their policy should include -
✔✔trip cancellation/trip interruption insurance.
✔✔Pre-existing medical conditions are not covered by travel insurance. - ✔✔False
✔✔If you sell 1,000 travel insurance policies at $100 each and earn a 35 percent
commission, what is your total commission income? - ✔✔$35,000.00
✔✔Medicare does not provide any coverage while you are a passenger on a cruise ship
registered in a foreign country. - ✔✔True
✔✔The benefits of offering insurance for the agent and agency include, increased
customer confidence/loyalty., additional commission., partial protection from litigation.,
all of the above. - ✔✔all of the above.
ANSWERS AND QUESTIONS SET A+
✔✔Knowing the destinations (and their seasonality) on an escorted vacation itinerary is
an important part of - ✔✔making a recommendation.
✔✔Escorted vacations appeal to consumers because they offer - ✔✔good value.
✔✔Which of the following is a common misconception of escorted vacations? -
✔✔Superficial itineraries
✔✔For database marketing to help you identify prospects for escorted vacation sales,
you must - ✔✔keep detailed records of your clients.
✔✔A vacation package that includes the services of a professional tour director or
escort from arrival to departure points on an itinerary is known as a(n) - ✔✔escorted
vacation.
✔✔Escorted vacations provide a good opportunity to market and sell to groups. -
✔✔True
✔✔Escorted vacations are getting shorter in response to current trends. - ✔✔True
✔✔Escorted vacations are designed for older, inactive travelers. - ✔✔False
✔✔When selling escorted vacations, you should emphasize features of the tour rather
than the entire vacation experience. - ✔✔False
✔✔Escorted vacation clients tend to be loyal and knowledgeable. - ✔✔True
✔✔Which of the following is not a unique rail service offered in Europe? The Blue Train,
Venice Simplon Orient Express, Royal Scotsman, Al Andalus - ✔✔The Blue Train
, ✔✔Xian is a historic city in China that is most famous for the 8,000 terra cotta statues
that were excavated. - ✔✔True
✔✔It is 9:00 a.m. in Los Angeles (GMT -8). What time is it in Athens, Greece (GMT
+2)? - ✔✔7:00 p.m
✔✔Rail travel in Europe is strongly recommended because the trains are some of the
most advanced and punctual in the entire world. - ✔✔True
✔✔You would recommend renting a car in Bermuda to see the island. - ✔✔False
✔✔The wind blows east to west through the Caribbean. Which coast of the island of
Barbados would experience the calmest weather and the least amount of rain? -
✔✔west
✔✔Which of the following is not an archeological site in Mexico? Uxmal, Tulum,
Chichen Itza, Machu Picchu - ✔✔Machu Picchu
✔✔Which of the following is not a true statement? A typical one-day trip from London
can include visits to Windsor Castle or Greenwich. Brussels, Amsterdam, and
Luxembourg are capital cities of the Benelux countries. Peloponnese is a large
peninsula in Greece with many archeological treasures. Costa del Sol and the Costa
Brava are both key resort areas in Portugal. - ✔✔Costa del Sol and the Costa Brava are
both key resort areas in Portugal.
✔✔Both Tahiti and Fiji are part of Polynesia in the Pacific. - ✔✔False
✔✔The Prime Meridian is a line of longitude at which the date changes. - ✔✔False
✔✔If your clients injure themselves before trip departure, their policy should include -
✔✔trip cancellation/trip interruption insurance.
✔✔Pre-existing medical conditions are not covered by travel insurance. - ✔✔False
✔✔If you sell 1,000 travel insurance policies at $100 each and earn a 35 percent
commission, what is your total commission income? - ✔✔$35,000.00
✔✔Medicare does not provide any coverage while you are a passenger on a cruise ship
registered in a foreign country. - ✔✔True
✔✔The benefits of offering insurance for the agent and agency include, increased
customer confidence/loyalty., additional commission., partial protection from litigation.,
all of the above. - ✔✔all of the above.
