TRAVEL AGENT PROFICIENCY TEST 2027 ANSWERS
AND QUESTIONS SET A+
✔✔Psychocentric travelers are the first to travel to a new destination. - ✔✔False
✔✔People who are primarily worried about keeping a roof over their heads will be
equally concerned with what others think of them. - ✔✔False
✔✔Travel is sometimes awarded by companies as an incentive to achieve company
goals. - ✔✔True
✔✔Affinity group travel includes travel for people with similar hobbies or lifestyles. -
✔✔True
✔✔There's not much of a difference in the potential for fraud between doing business
face-to-face and doing business over the telephone - ✔✔False
✔✔If your agency does business via its website, you will probably have to - ✔✔All of the
above, make extra telephone calls to verify that the, information given is correct., use
AVS., exercise caution if the client has a free Web-based e-mail address.
✔✔Chip-enabled credit cards that appear on the face of your credit card can help
prevent your online payment credentials from being stolen - ✔✔False
✔✔When a corporate client wants to pay for a business trip with a credit card, - ✔✔you
should check whether he is on the approved-to-travel list and get confirmation from the
employer.
✔✔If it's difficult to obtain an authorization for a credit card charge, it's okay to complete
the transaction and get the authorization later. - ✔✔False
✔✔The first step in a face-to-face credit card transaction is to - ✔✔check that the credit
card security features indicate that the card is legitimate.
, ✔✔If you are able to get a credit card imprint and check the signature, it's not necessary
to check other information on the card. - ✔✔False
✔✔When accepting a credit card payment over the telephone from a client, - ✔✔None
of the above,require that the client come in to the agency to give an imprint of the card if
this is a first-time transaction.,don't worry too much if the client can't give you all the
information because you can get it later., you don't need to send a written statement if
the client seems to understand the conditions.
✔✔A Canadian tour that includes towns such as Yarmouth, Halifax, and Charlottetown
is said to be part of which itinerary? - ✔✔Canadian Maritime
✔✔The cities of Nanjing and Chongqing are often included on a "Golden Route"
itinerary of China. - ✔✔False
✔✔Starting in Berlin, which city would not be included in a ten-day self-drive itinerary
visiting the capitals and major sights of eastern Europe - ✔✔Moscow
✔✔After you qualify the client and conduct destination research, your next step when
planning itineraries is to - ✔✔book arrival and return air or
✔✔The three major regions in Africa popular for independent travel are Egypt, South
Africa, and the two countries of ______ and _______ for safari itineraries. - ✔✔Kenya
and Tanzania
✔✔A hub-and-spoke surface routing is effective when planning itineraries in areas
where major cities and points of interest are spread out. - ✔✔False
✔✔When you are planning a self-drive itinerary, a good rule of thumb is to restrict the
amount of driving to no more than how many miles? - ✔✔150 miles per day
✔✔Morocco is often included in itineraries through Iberia. - ✔✔True
✔✔PRIDE stands for five important guidelines when planning itineraries: pace, routing,
interest, details, and energy. - ✔✔True
✔✔An advantage of an open-jaw surface routing (as opposed to a circle trip) is to
enable the traveler to visit places located far apart within a short time. - ✔✔True
✔✔Which of the following is the first thing you should do when selling an all-inclusive
vacation? - ✔✔Determine the customer's characteristics and needs.
AND QUESTIONS SET A+
✔✔Psychocentric travelers are the first to travel to a new destination. - ✔✔False
✔✔People who are primarily worried about keeping a roof over their heads will be
equally concerned with what others think of them. - ✔✔False
✔✔Travel is sometimes awarded by companies as an incentive to achieve company
goals. - ✔✔True
✔✔Affinity group travel includes travel for people with similar hobbies or lifestyles. -
✔✔True
✔✔There's not much of a difference in the potential for fraud between doing business
face-to-face and doing business over the telephone - ✔✔False
✔✔If your agency does business via its website, you will probably have to - ✔✔All of the
above, make extra telephone calls to verify that the, information given is correct., use
AVS., exercise caution if the client has a free Web-based e-mail address.
✔✔Chip-enabled credit cards that appear on the face of your credit card can help
prevent your online payment credentials from being stolen - ✔✔False
✔✔When a corporate client wants to pay for a business trip with a credit card, - ✔✔you
should check whether he is on the approved-to-travel list and get confirmation from the
employer.
✔✔If it's difficult to obtain an authorization for a credit card charge, it's okay to complete
the transaction and get the authorization later. - ✔✔False
✔✔The first step in a face-to-face credit card transaction is to - ✔✔check that the credit
card security features indicate that the card is legitimate.
, ✔✔If you are able to get a credit card imprint and check the signature, it's not necessary
to check other information on the card. - ✔✔False
✔✔When accepting a credit card payment over the telephone from a client, - ✔✔None
of the above,require that the client come in to the agency to give an imprint of the card if
this is a first-time transaction.,don't worry too much if the client can't give you all the
information because you can get it later., you don't need to send a written statement if
the client seems to understand the conditions.
✔✔A Canadian tour that includes towns such as Yarmouth, Halifax, and Charlottetown
is said to be part of which itinerary? - ✔✔Canadian Maritime
✔✔The cities of Nanjing and Chongqing are often included on a "Golden Route"
itinerary of China. - ✔✔False
✔✔Starting in Berlin, which city would not be included in a ten-day self-drive itinerary
visiting the capitals and major sights of eastern Europe - ✔✔Moscow
✔✔After you qualify the client and conduct destination research, your next step when
planning itineraries is to - ✔✔book arrival and return air or
✔✔The three major regions in Africa popular for independent travel are Egypt, South
Africa, and the two countries of ______ and _______ for safari itineraries. - ✔✔Kenya
and Tanzania
✔✔A hub-and-spoke surface routing is effective when planning itineraries in areas
where major cities and points of interest are spread out. - ✔✔False
✔✔When you are planning a self-drive itinerary, a good rule of thumb is to restrict the
amount of driving to no more than how many miles? - ✔✔150 miles per day
✔✔Morocco is often included in itineraries through Iberia. - ✔✔True
✔✔PRIDE stands for five important guidelines when planning itineraries: pace, routing,
interest, details, and energy. - ✔✔True
✔✔An advantage of an open-jaw surface routing (as opposed to a circle trip) is to
enable the traveler to visit places located far apart within a short time. - ✔✔True
✔✔Which of the following is the first thing you should do when selling an all-inclusive
vacation? - ✔✔Determine the customer's characteristics and needs.
