HEALTHCARE QUALITY MANAGEMENT EXAM 1 2026/2027 |
COMPLETE EXAM PREP | HIGH-YIELD PRACTICE QUESTIONS &
CORRECT ANSWERS | DETAILED RATIONALES | LATEST UPDATE
1. Which committee is credited with establishing the six dimensions of
healthcare quality?
The Joint Commission
The Institute of Medicine (IOM)
The World Health Organization (WHO)
The National Quality Forum (NQF)
2. What is the principle that emphasizes care should be based on scientific
knowledge for the benefit of patients?
Evidence-based practice
Patient-centered care
Total quality management
Quality assurance
3. Who was responsible for bringing quality to Japan after WW II?
W. Edwards Deming
W. E. Coyote
W. Peter Woolworth
W. Edwards Rockefeller
4. Who is the engineer known for integrating quality science into Japanese
culture?
W. Edwards Deming
, Kaoru Ishikawa
Joseph Juran
Philip Crosby
5. Who is recognized as the father of statistical quality control?
Joseph Juran
Kaoru Ishikawa
W. Edwards Deming
Philip Crosby
6. What term is used to describe healthcare services that achieve desired
results with minimal resource expenditure?
Efficient
Quality
Effective
Accredited
7. Who is the key figure associated with the quality trilogy of planning, control,
and improvement?
W. Edwards Deming
Kaoru Ishikawa
Joseph Juran
Philip Crosby
8. In a scenario where a new treatment for a chronic illness is introduced at a
high cost but shows significant improvement in patient outcomes, how should
, healthcare managers assess its classification?
They should reject the treatment due to its high cost without
considering benefits.
They should only consider the treatment if it is the cheapest option
available.
They should implement the treatment regardless of cost to improve
patient satisfaction.
They should evaluate whether the additional benefits of the
treatment justify its costs to determine if it is cost-effective.
9. What is the term used for interventions aimed at protecting healthcare
providers from malpractice claims?
Standard of care
Defensive medicine
Quality assurance
Preventive care
10. Discuss the significance of the dimensions of healthcare quality as outlined
by the Committee on Quality of Health Care in America.
The dimensions are solely about patient satisfaction.
The dimensions only focus on cost reduction.
The dimensions of healthcare quality highlight areas that require
attention to enhance patient care and outcomes.
The dimensions are irrelevant to patient care.
11. Total quality management requires the involvement of:
, everyone inside the organization.
workers only.
supervisors only.
top and middle management only.
12. What term is defined as the degree of excellence of health care services
offered?
Quantity
Assessment
Access
Quality
13. The Union of Japanese Scientists and Engineers named its quality award
after
Kaoru Ishikawa
Genichi Taguchi
Joe Juran
Phillip Crosby
W. Edwards Deming
14. If a healthcare organization fails to meet accreditation standards, what
potential consequences might it face?
Loss of accreditation and potential legal repercussions
Increased funding and resources from the government
Improved patient satisfaction scores
COMPLETE EXAM PREP | HIGH-YIELD PRACTICE QUESTIONS &
CORRECT ANSWERS | DETAILED RATIONALES | LATEST UPDATE
1. Which committee is credited with establishing the six dimensions of
healthcare quality?
The Joint Commission
The Institute of Medicine (IOM)
The World Health Organization (WHO)
The National Quality Forum (NQF)
2. What is the principle that emphasizes care should be based on scientific
knowledge for the benefit of patients?
Evidence-based practice
Patient-centered care
Total quality management
Quality assurance
3. Who was responsible for bringing quality to Japan after WW II?
W. Edwards Deming
W. E. Coyote
W. Peter Woolworth
W. Edwards Rockefeller
4. Who is the engineer known for integrating quality science into Japanese
culture?
W. Edwards Deming
, Kaoru Ishikawa
Joseph Juran
Philip Crosby
5. Who is recognized as the father of statistical quality control?
Joseph Juran
Kaoru Ishikawa
W. Edwards Deming
Philip Crosby
6. What term is used to describe healthcare services that achieve desired
results with minimal resource expenditure?
Efficient
Quality
Effective
Accredited
7. Who is the key figure associated with the quality trilogy of planning, control,
and improvement?
W. Edwards Deming
Kaoru Ishikawa
Joseph Juran
Philip Crosby
8. In a scenario where a new treatment for a chronic illness is introduced at a
high cost but shows significant improvement in patient outcomes, how should
, healthcare managers assess its classification?
They should reject the treatment due to its high cost without
considering benefits.
They should only consider the treatment if it is the cheapest option
available.
They should implement the treatment regardless of cost to improve
patient satisfaction.
They should evaluate whether the additional benefits of the
treatment justify its costs to determine if it is cost-effective.
9. What is the term used for interventions aimed at protecting healthcare
providers from malpractice claims?
Standard of care
Defensive medicine
Quality assurance
Preventive care
10. Discuss the significance of the dimensions of healthcare quality as outlined
by the Committee on Quality of Health Care in America.
The dimensions are solely about patient satisfaction.
The dimensions only focus on cost reduction.
The dimensions of healthcare quality highlight areas that require
attention to enhance patient care and outcomes.
The dimensions are irrelevant to patient care.
11. Total quality management requires the involvement of:
, everyone inside the organization.
workers only.
supervisors only.
top and middle management only.
12. What term is defined as the degree of excellence of health care services
offered?
Quantity
Assessment
Access
Quality
13. The Union of Japanese Scientists and Engineers named its quality award
after
Kaoru Ishikawa
Genichi Taguchi
Joe Juran
Phillip Crosby
W. Edwards Deming
14. If a healthcare organization fails to meet accreditation standards, what
potential consequences might it face?
Loss of accreditation and potential legal repercussions
Increased funding and resources from the government
Improved patient satisfaction scores
