Iahss Supervisor Certification Exam Questions And Detailed Answers

IAHSS SUPERVISOR CERTIFICATION EXAM
QUESTIONS AND DETAILED ANSWERS
UPDATED
Question 1
Which of the following is not a trait of a successful supervisor?
Correct Answer
Span and control



Question 2
Which of the following best defines delegation as described in this chapter?

Correct Answer
A way to multiply effectiveness through others



Question 3
Which of the following is not a stress factor?
Correct Answer
Desire to help people



Question 4
Which type of leader motivates others by using inspirational approaches?
Correct Answer
Informational leader



Question 5
Which of the following is one of the benefits of recognizing employees?
Correct Answer
Promotes teamwork and appreciation




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,Question 6
all of the following are variables of effective communications
Correct Answer
Accurate empathy-Positive regard- Genuineness-Specificity



Question 7
Supervisors who participate in relevance, self-directed learning, experience,
practicality and are internally motivated are considered
Correct Answer
adult learners



Question 8
A good method for a supervision to become promotable would be
Correct Answer
produce opportunities and goals for personal growth



Question 9
What is the goal of managed care system?
Correct Answer
To control coast



Question 10
Which is not a responsibility of the security services leader?
Correct Answer
spokesperson for the hospital with media



Question 11
Most of a supervisor's responsibilities fall into two categories
Correct Answer
personnel matters and tasks




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,Question 12
Which of the following is not an example of structure learning?
Correct Answer
Watching a mentor



Question 13
Which category in the instruction's organizational chart best describes line officer's
position?
Correct Answer
Employees



Question 14
What are the two distinct sides of a supervisor's work?
Correct Answer
Personnel and tasks



Question 15
Which of the following is not a core condition of effective communications?
Correct Answer
Free of distraction



Question 16
What is the most important factor in being a security supervisor?
Correct Answer
Honesty and Integrity



Question 17
Managing uncooperative patients exposes you and your staff to infection from
Correct Answer
blood and body fluids




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, Question 18
Which of these is not an example of a problem oriented program?
Correct Answer
Bike patrol



Question 19
The most effective benefit of a crime prevention program is to enhance
Correct Answer
value to the organization



Question 20
Taking advantage of educational opportunities prepares security personnel for
Correct Answer
advancement into senior management positions



Question 21
The chain of command is often described by which term?
Correct Answer
Unbroken line of authority



Question 22
Moral leadership is a trait of
Correct Answer
informational leaders



Question 23
Teh security profession has a tendency toward which style of management?
Correct Answer
Authoritarian




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