• NBRC TMC RRT new 09/11/2026
exam
NBRC TMC RRT new exam review test bank with
over 400 questions and correct detailed
answers/ Respiratory Therapist Test Prep/ RRT
Exam Prep/ TMC RRT exam prep
A printer support technician at a corporate office receives a call from the administrative office that their printer is
showing online, but nothing is printing out. When checking the print server, there are multiple documents
queued for the printer. What type of error is this?
A. Print quality issue
B. Garbled print issue
C. Printer connectivity issue
D. Print spooler issue - Correct Answer :Print spooler issue.
P 1
, • NBRC TMC RRT new 09/11/2026
exam
If the printer is online, but multiple jobs are queued and a job cannot be deleted, this is a symptom of a print
spooler issue. A restart of the print spooler service may be required.
A printer support technician at a corporate office receives a call from the administrative office that their laser
printer is online, but office employees can not print. When examining the printer, the technician finds paper
lodged in the fuser unit. What type of error is this?
A. Paper jam
B. Print quality issue
C. Carriage mechanism fault
D. Incorrect page orientation - Correct Answer :Paper jam.
A paper jam occurs when paper incorrectly feeds through the printer and gets lodged within the device.
A support technician at a corporate office needs to recommend a new laser printer for the administrative office.
The office personnel requests a printer that they will not have to refill as often as their current printer. What does
the technician need to look for to make the proper decision on which printer to get?
A. Output tray capacity
B. Pages per minute (PPM)
C. Paper handling
D. Input tray capacity - Correct Answer :Input tray capacity.
The input tray capacity is the total number of pages per media type that the printer can support.
When an employee prints to a newly installed printer, the printed pages only have a few characters on each
page. What type of error is this?
A. Print quality issue
B. Garbled print issue
P 2
, • NBRC TMC RRT new 09/11/2026
exam
C. Printer connectivity issue
D. Print spooler issue - Correct Answer :Garbled print issue.
When a printer prints multiple blank pages or pages with only a few characters on them, this is garbled printing.
This commonly occurs because of a missing or incorrect print driver.
What type of printer builds a solid object from successive layers of material?
A. Inkjet printer
B. Laser printer
C. 3-D printer
D. Thermal printer - Correct Answer :3-D Printer.
A 3-D printer builds a solid object from successive layers of material. Though there are multiple types of 3-D
printers with varying functions, common printer maintenance includes cleaning the print bed and extruder and
replacing used filament.
The office inkjet printer is missing lines when it is printing. What is the correct maintenance step that needs to be
performed in the printer?
A. Print head alignment
B. Print head cleaning
C. Load roller replacement
D. Eject roller replacement - Correct Answer :Print head cleaning.
A blocked or dirty print head nozzle will show on the printed material as a missing line. This can typically be
corrected by running a print head cleaning cycle.
P 3
, • NBRC TMC RRT new 09/11/2026
exam
A support technician at a corporate office needs to recommend a new laser printer for the administrative office.
The office personnel requests a printer that will automatically print on both sides of the paper. What does the
technician need to look for to make the proper decision on which printer to purchase?
A. Paper handling
B. Duplex unit
C. Finisher unit
D. Input tray capacity - Correct Answer :Duplex unit.
A duplex unit allows for automatic double-sided printing of media during the printing process. Without this
function, pages must be manually reloaded into trays to print on both sides.
A support technician at a corporate office needs to recommend a new multifunction printer for the
administrative office. Since the office commonly prints and scans photos and high-graphic items, the technician
needs to select a multifunction printer that will meet this need. What characteristics should the technician
review to choose the correct multifunction printer? (Select all that apply.)
A. Output tray capacity
B. Pages per minute (PPM)
C. Dots per inch (DPI)
D. Pixels per inch (PPI) - Correct Answer :Dots per inch (DPI).
The maximum supported resolution, measured in dots per inch (DPI), determines output quality. This is not to
be confused with pixels per inch (PPI), since multiple dots can make up one pixel.
Pixels per inch (PPI).
Pixel dimensions will appear separately from dots per inch (DPI) to avoid confusion. Resolution varies by printer.
Vertical and horizontal resolution may also be different.
An employee prints documents and photos on the office inkjet printer, but they are printing in the wrong color.
What is the correct maintenance step the employee needs to perform on the printer?
P 4
exam
NBRC TMC RRT new exam review test bank with
over 400 questions and correct detailed
answers/ Respiratory Therapist Test Prep/ RRT
Exam Prep/ TMC RRT exam prep
A printer support technician at a corporate office receives a call from the administrative office that their printer is
showing online, but nothing is printing out. When checking the print server, there are multiple documents
queued for the printer. What type of error is this?
A. Print quality issue
B. Garbled print issue
C. Printer connectivity issue
D. Print spooler issue - Correct Answer :Print spooler issue.
P 1
, • NBRC TMC RRT new 09/11/2026
exam
If the printer is online, but multiple jobs are queued and a job cannot be deleted, this is a symptom of a print
spooler issue. A restart of the print spooler service may be required.
A printer support technician at a corporate office receives a call from the administrative office that their laser
printer is online, but office employees can not print. When examining the printer, the technician finds paper
lodged in the fuser unit. What type of error is this?
A. Paper jam
B. Print quality issue
C. Carriage mechanism fault
D. Incorrect page orientation - Correct Answer :Paper jam.
A paper jam occurs when paper incorrectly feeds through the printer and gets lodged within the device.
A support technician at a corporate office needs to recommend a new laser printer for the administrative office.
The office personnel requests a printer that they will not have to refill as often as their current printer. What does
the technician need to look for to make the proper decision on which printer to get?
A. Output tray capacity
B. Pages per minute (PPM)
C. Paper handling
D. Input tray capacity - Correct Answer :Input tray capacity.
The input tray capacity is the total number of pages per media type that the printer can support.
When an employee prints to a newly installed printer, the printed pages only have a few characters on each
page. What type of error is this?
A. Print quality issue
B. Garbled print issue
P 2
, • NBRC TMC RRT new 09/11/2026
exam
C. Printer connectivity issue
D. Print spooler issue - Correct Answer :Garbled print issue.
When a printer prints multiple blank pages or pages with only a few characters on them, this is garbled printing.
This commonly occurs because of a missing or incorrect print driver.
What type of printer builds a solid object from successive layers of material?
A. Inkjet printer
B. Laser printer
C. 3-D printer
D. Thermal printer - Correct Answer :3-D Printer.
A 3-D printer builds a solid object from successive layers of material. Though there are multiple types of 3-D
printers with varying functions, common printer maintenance includes cleaning the print bed and extruder and
replacing used filament.
The office inkjet printer is missing lines when it is printing. What is the correct maintenance step that needs to be
performed in the printer?
A. Print head alignment
B. Print head cleaning
C. Load roller replacement
D. Eject roller replacement - Correct Answer :Print head cleaning.
A blocked or dirty print head nozzle will show on the printed material as a missing line. This can typically be
corrected by running a print head cleaning cycle.
P 3
, • NBRC TMC RRT new 09/11/2026
exam
A support technician at a corporate office needs to recommend a new laser printer for the administrative office.
The office personnel requests a printer that will automatically print on both sides of the paper. What does the
technician need to look for to make the proper decision on which printer to purchase?
A. Paper handling
B. Duplex unit
C. Finisher unit
D. Input tray capacity - Correct Answer :Duplex unit.
A duplex unit allows for automatic double-sided printing of media during the printing process. Without this
function, pages must be manually reloaded into trays to print on both sides.
A support technician at a corporate office needs to recommend a new multifunction printer for the
administrative office. Since the office commonly prints and scans photos and high-graphic items, the technician
needs to select a multifunction printer that will meet this need. What characteristics should the technician
review to choose the correct multifunction printer? (Select all that apply.)
A. Output tray capacity
B. Pages per minute (PPM)
C. Dots per inch (DPI)
D. Pixels per inch (PPI) - Correct Answer :Dots per inch (DPI).
The maximum supported resolution, measured in dots per inch (DPI), determines output quality. This is not to
be confused with pixels per inch (PPI), since multiple dots can make up one pixel.
Pixels per inch (PPI).
Pixel dimensions will appear separately from dots per inch (DPI) to avoid confusion. Resolution varies by printer.
Vertical and horizontal resolution may also be different.
An employee prints documents and photos on the office inkjet printer, but they are printing in the wrong color.
What is the correct maintenance step the employee needs to perform on the printer?
P 4
