NU 518 Exam 3 Advanced Health
Assessment – Skilled Interviewing
Questions, Answers & Rationales |
2026/2027 | A+ Guide
,Exam 3
1. Which technique involves closely attending to what the patient is communicating and
connecting to the patient's emotional state?
A. Active listening
B. Leading questioning
C. Premature reassurance
D. Distancing
A. Active listening
Rationale: Active listening connects verbal and nonverbal cues to the patient's emotions
and encourages expansion of concerns.
2. Which is a component of skilled interviewing?
A. Ignoring nonverbal cues
B. Guided questioning
C. Interrupting frequently
D. Using medical jargon
B. Guided questioning
Rationale: Guided questioning helps explore patient concerns while preserving the
patient's story.
3. Empathic responses are used to:
A. Validate the patient's feelings
B. Minimize the patient's concerns
C. Change the subject quickly
D. Give immediate advice
A. Validate the patient's feelings
Rationale: Empathy acknowledges and validates the patient's emotional experience.
4. Summarization during an interview helps to:
A. Confirm understanding of key points
B. End the interview abruptly
, C. Avoid discussing details
D. Test the patient's memory
A. Confirm understanding of key points
Rationale: Summarization ensures accuracy and shows the patient they were heard.
5. Transitions in the interview are used to:
A. Signal a change in topics
B. Confuse the patient
C. Replace empathy
D. Avoid sensitive areas
A. Signal a change in topics
Rationale: Transitions prepare the patient for a new section of the interview.
6. Partnering with the patient means:
A. Shared decision-making
B. Provider makes all decisions
C. Patient must obey
D. Family decides everything
A. Shared decision-making
Rationale: Partnering builds collaboration between patient and provider.
7. Validation is:
A. Acknowledging the patient's perspective
B. Proving the patient wrong
C. Ignoring the patient's feelings
D. Giving a diagnosis
A. Acknowledging the patient's perspective
Rationale: Validation confirms the legitimacy of the patient's experience.
8. Empowering the patient includes:
A. Encouraging self-management
B. Directing all care
, C. Limiting choices
D. Withholding information
A. Encouraging self-management
Rationale: Empowerment supports patient autonomy and confidence.
9. Reassurance should be:
A. Realistic and cautious
B. Premature
C. False
D. Given before the exam
A. Realistic and cautious
Rationale: Premature reassurance may close off important information.
10. Appropriate nonverbal communication includes:
A. Open posture
B. Crossed arms
C. Staring
D. Looking away constantly
A. Open posture
Rationale: Open posture conveys receptiveness and attention.
11. Which is a barrier to communication?
A. Medical jargon
B. Silence
C. Eye contact
D. Open-ended question
A. Medical jargon
Rationale: Jargon can confuse patients and reduce understanding.
12. Which is an example of facilitation?
A. "Go on."
B. "Stop."
Assessment – Skilled Interviewing
Questions, Answers & Rationales |
2026/2027 | A+ Guide
,Exam 3
1. Which technique involves closely attending to what the patient is communicating and
connecting to the patient's emotional state?
A. Active listening
B. Leading questioning
C. Premature reassurance
D. Distancing
A. Active listening
Rationale: Active listening connects verbal and nonverbal cues to the patient's emotions
and encourages expansion of concerns.
2. Which is a component of skilled interviewing?
A. Ignoring nonverbal cues
B. Guided questioning
C. Interrupting frequently
D. Using medical jargon
B. Guided questioning
Rationale: Guided questioning helps explore patient concerns while preserving the
patient's story.
3. Empathic responses are used to:
A. Validate the patient's feelings
B. Minimize the patient's concerns
C. Change the subject quickly
D. Give immediate advice
A. Validate the patient's feelings
Rationale: Empathy acknowledges and validates the patient's emotional experience.
4. Summarization during an interview helps to:
A. Confirm understanding of key points
B. End the interview abruptly
, C. Avoid discussing details
D. Test the patient's memory
A. Confirm understanding of key points
Rationale: Summarization ensures accuracy and shows the patient they were heard.
5. Transitions in the interview are used to:
A. Signal a change in topics
B. Confuse the patient
C. Replace empathy
D. Avoid sensitive areas
A. Signal a change in topics
Rationale: Transitions prepare the patient for a new section of the interview.
6. Partnering with the patient means:
A. Shared decision-making
B. Provider makes all decisions
C. Patient must obey
D. Family decides everything
A. Shared decision-making
Rationale: Partnering builds collaboration between patient and provider.
7. Validation is:
A. Acknowledging the patient's perspective
B. Proving the patient wrong
C. Ignoring the patient's feelings
D. Giving a diagnosis
A. Acknowledging the patient's perspective
Rationale: Validation confirms the legitimacy of the patient's experience.
8. Empowering the patient includes:
A. Encouraging self-management
B. Directing all care
, C. Limiting choices
D. Withholding information
A. Encouraging self-management
Rationale: Empowerment supports patient autonomy and confidence.
9. Reassurance should be:
A. Realistic and cautious
B. Premature
C. False
D. Given before the exam
A. Realistic and cautious
Rationale: Premature reassurance may close off important information.
10. Appropriate nonverbal communication includes:
A. Open posture
B. Crossed arms
C. Staring
D. Looking away constantly
A. Open posture
Rationale: Open posture conveys receptiveness and attention.
11. Which is a barrier to communication?
A. Medical jargon
B. Silence
C. Eye contact
D. Open-ended question
A. Medical jargon
Rationale: Jargon can confuse patients and reduce understanding.
12. Which is an example of facilitation?
A. "Go on."
B. "Stop."
