Health Assessment - Chapter 3
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Goal of interview - CORRECT ANSWERS-Identify health strengths and problems as
bridge to physical examination
Interview Characteristics - CORRECT ANSWERS--gather data
-establish rapport
-teach
The Interview Contract Terms - CORRECT ANSWERS--time and place
-purpose
-length to complete
-any costs that patient must pay
Internal communication factors - CORRECT ANSWERS-liking others, empathy, ability
to listen
External communication factors - CORRECT ANSWERS-Ensure privacy
Refuse interruptions
Physical environment
Dress
Cons of note taking - CORRECT ANSWERS-Breaks eye contact
Interrupts narrative flow
Diminishes importance
Two types of questions - CORRECT ANSWERS-open-ended and close-ended
Empathy - CORRECT ANSWERS-Recognizes a feeling and puts them into words
Clarification - CORRECT ANSWERS-Asking for agreement