TEST BANK
Managing Supply Chains: A Logistics Approach.
C. Langley & John Joseph Coyle
9th Edition
All Chapters Complete (Questions with Verified Answers)
,@ProfdocDigitalLibraries <Best Online Study Materials>
Table of Contents
Part I — Supply Chain Foundations
1. Supply Chain Management: An Overview
2. Role of Logistics in Supply Chain
3. Global Dimensions of Supply Chains
4. Supply Chain Relationships
Part II — Supply Chain Performance and Technology
5. Supply Chain Performance Measurement and Financial Analysis
6. Supply Chain Technology—Managing Information Flows
Part III — Supply Chain Processes
7. Demand Management
8. Order Management and Customer Service
9. Managing Inventory in the Supply Chain
10. Transportation—Managing the Flow of the Supply Chain
11. Distribution—Managing Fulfillment Operations
Part IV — Supply Chain Design and Operations
12. Supply Chain Network Analysis and Design
13. Sourcing Materials and Services
14. Operations—Producing Goods and Services
15. Managing Reverse Flows in the Supply Chain
Part V — Future of Supply Chain Management
16. Strategic Challenges and Change for Supply Chains
,@ProfdocDigitalLibraries <Best Online Study Materials>
CHAPTER 1 TEST QUESTIONS
True-False
1. The last decade of the twentieth century was a period of rapid change for organizations, especially
businesses.
ANSWER: True
2. A key element in Wal-Mart's ability to discount brand name products was an understanding of the
criticality of efficiency in its logistics and supply chain system.
ANSWER: True
3. Globalization has had little effect on consumers.
ANSWER: False
4. Supply and demand has become less volatile as managers become more adept at controlling the
elements.
ANSWER: False
5. Outsourcing is a fairly new concept.
ANSWER: False
6. SAB should examine their off-shore purchasing policy, even though the products are sourced from the
U.S.
ANSWER: True
7. The world economy still favors the United States and European countries, even though China and
India can participate in the global economy much more readily.
ANSWER: False
8. The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic
conditions and World War 2.
ANSWER: False
, @ProfdocDigitalLibraries <Best Online Study Materials>
9. Even though there are references to supply chain management in the 1980s, SCM did not capture the
attention of senior-level management until the 1990s.
ANSWER: True
10. Supply chain managers no longer need to worry about suboptimization in light of today's technology.
ANSWER: False
Multiple Choice
11. Most retailers are essentially supply chain companies since
a. they dominate the consumer market.
b. own their warehouses and trucks.
c. they buy products produced by others.
d. engage in off-shore sourcing.
ANSWER: c
12. Which of the below is not one of the external forces driving the rate of change and shaping our
economic and political landscape?
a. Government policy
b. Technology
c. Environmental concerns
d. Globalization
ANSWER: c
13. Outsourcing involves
a. moving company facilities away from the home office.
b. hiring foreign nationals to manage parts of the business.
c. obtaining materials, parts, and products from other companies.