Test Bank — Human Resource Management, 17th Edition (Dessler, 2023) | All Chapters 1–18 Covered

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3) Which one of the following includes five basic functions—planning, organizing, staffing,
leading, and controlling?
A) a job analysis
B) strategic management
C) the management process
D) adaptability screening
Answer: C
Explanation: The management process includes five basic functions—planning, organizing,
staffing, leading, and controlling. Strategic management refers to the process of identifying and
executing the organization's mission by matching its capabilities with the demands of its
environment.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.

4) Which function of the management process requires a manager to establish goals and
standards and to develop rules and procedures?
A) planning
B) organizing
C) staffing
D) leading
Answer: A
Explanation: Planning, organizing, staffing, leading, and controlling are the five main functions
of management. The planning function involves establishing goals and standards, developing
rules and procedures; developing plans and forecasts.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.





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