CCMA EXAM (NHA) EXAM QUESTIONS WITH COMPLETE
SOLUTIONS GUARANTEED PASS BRAND NEW 2025
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - - CORRECT ANSWER -
>MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS
SHOULD MA TAKE? - - CORRECT ANSWER - >MAKE SURE THE PATIENT DOES NOT LEAN
FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT
CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? - - CORRECT ANSWER - >SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT
SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA
DOCUMENT THIS INFORMATION ON THE PATIENT'S CHART? - - CORRECT ANSWER - >TO PROVE
THAT THE OFFICE WAS NOT NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA
REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER -
>DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS
INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? - - CORRECT ANSWER - >DIAGNOSIS
CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF
INSULIN ADMINISTRATION? - - CORRECT ANSWER - >OBSERVE THE PATIENT AS SHE PERFORMS
A SELF-
DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE
1ST? - - CORRECT ANSWER - >COMPILE A LIST OF LOCAL COMMUNITY AGENCIES
,A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine
Which of the following actions should the assistant take? - - CORRECT ANSWER - >DROP THE
SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER.
WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH
OF THE FOLLOWING CHARACTERISTICS? - - CORRECT ANSWER - >SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON
STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE
PROVIDER. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER - >INSTRUCT THE
PATIENT TO CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES
BEFORE BEGINNING A BLOOD DRAW? - - CORRECT ANSWER - >INSPECT THE INTEGRITY OF THE
NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN
ENTERICCOATED TABLET? - - CORRECT ANSWER - >SWALLOW THE TABLET WHOLE WITH GLASS
OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS
MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE? - - CORRECT ANSWER -
>REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES.
BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA
WEAR? - - CORRECT ANSWER - >GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL
ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC
USING? - - CORRECT ANSWER - >CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION
ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS
IS WHICH TYPES OF INFECTION? - - CORRECT ANSWER - >PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE
,THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-
THECOUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW
WHAT
AN ANTITUSSIVE IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE? - -
CORRECT ANSWER - >IT IS A MEDICATION THAT SUPPRESSES THE COUGH REFLEX
WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH
INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? - - CORRECT ANSWER -
>30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - - CORRECT ANSWER - >"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH
ACTION SHOULD MA TAKE? - - CORRECT ANSWER - >CLEANSE THE SITE IN A CIRCULAR MOTION
FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS
SHOULD MA MAKE? - - CORRECT ANSWER - >ILL BE COLLECTING A BLOOD SAMPLE FROM YOU
TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash.
The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter.
Which of the following terms should he use to document his observations in the patient's
medical record? - - CORRECT ANSWER - >PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO
IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE? - -
CORRECT ANSWER - >I THINK THAT YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE
A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN THE PROVIDER
PALPATES THE MAJOR PORTION OF THE LIVER, THE ASSISTANT SHOULD RECOGNIZE THAT HE IS
PALPATING WHICH OF ABDOMINAL QUADRANTS ? - - CORRECT ANSWER - >RIGHT UPPER
A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE LEFT FOOT. THE
PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES ARE NOT NEEDED, APPLIES A
DRESSING & RELEASES THE PATIENT. WHICH LEVELS OF EXAMINATIONS SHOULD MA USE FOR
, THE PROCEDURE CODING FOR THE VISIT? - - CORRECT ANSWER - >PROBLEM-FOCUSED
EXAMINATION
WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT CALENDAR WHEN
SCHEDULING A PATIENT FOR A SKIN RASH? - - CORRECT ANSWER - >DAYTIME PHONE #
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM. ACCORDING TO
THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH ACTION SHOULD MA TAKE FIRST? -
- CORRECT ANSWER - >EVACUATE STAFF & PATIENTS IMMEDIATE
A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE FIBER TO HELP
PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS SHOULD THE MA RECOMMEND AS
THE BEST SOURCE OF INSOLUBLE FIBER? - - CORRECT ANSWER - >PEARS W/ SKIN
A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF) FOR AN
EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD MA EXPECT? -
- CORRECT ANSWER - >SHORTNESS OF BREATH
A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW MEDICATION THAT THE
PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER -
>REINFORCE
TEACHING ABOUT FREQUENCY OF MEDICATION ADMINISTRATION
A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED DUE TO AN
INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT HAS PRIVATE INSURANCE &
IS ELIGIBLE FOR WORKERS' COMPENSATION. THE MA SHOULD RECOGNIZE THAT WHICH
PARTIES IS RESPONSIBLE FOR PAYMENT OF THIS BILL? - - CORRECT ANSWER - >PAID IN FULL BY
WORKERS' COMPENSATION
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH
ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENT'S IDENTIFY? -
- CORRECT ANSWER - >ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE
THEIR DOB
A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT. WHICH ACTIONS
SHOULD THE MA TAKE? - - CORRECT ANSWER - >LOWER THE HORIZONTAL BAR GENTLY SO
THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD
SOLUTIONS GUARANTEED PASS BRAND NEW 2025
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - - CORRECT ANSWER -
>MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS
SHOULD MA TAKE? - - CORRECT ANSWER - >MAKE SURE THE PATIENT DOES NOT LEAN
FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT
CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? - - CORRECT ANSWER - >SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT
SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA
DOCUMENT THIS INFORMATION ON THE PATIENT'S CHART? - - CORRECT ANSWER - >TO PROVE
THAT THE OFFICE WAS NOT NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA
REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER -
>DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS
INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? - - CORRECT ANSWER - >DIAGNOSIS
CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF
INSULIN ADMINISTRATION? - - CORRECT ANSWER - >OBSERVE THE PATIENT AS SHE PERFORMS
A SELF-
DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE
1ST? - - CORRECT ANSWER - >COMPILE A LIST OF LOCAL COMMUNITY AGENCIES
,A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine
Which of the following actions should the assistant take? - - CORRECT ANSWER - >DROP THE
SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER.
WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH
OF THE FOLLOWING CHARACTERISTICS? - - CORRECT ANSWER - >SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON
STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE
PROVIDER. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER - >INSTRUCT THE
PATIENT TO CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES
BEFORE BEGINNING A BLOOD DRAW? - - CORRECT ANSWER - >INSPECT THE INTEGRITY OF THE
NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN
ENTERICCOATED TABLET? - - CORRECT ANSWER - >SWALLOW THE TABLET WHOLE WITH GLASS
OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS
MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE? - - CORRECT ANSWER -
>REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES.
BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA
WEAR? - - CORRECT ANSWER - >GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL
ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC
USING? - - CORRECT ANSWER - >CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION
ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS
IS WHICH TYPES OF INFECTION? - - CORRECT ANSWER - >PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE
,THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-
THECOUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW
WHAT
AN ANTITUSSIVE IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE? - -
CORRECT ANSWER - >IT IS A MEDICATION THAT SUPPRESSES THE COUGH REFLEX
WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH
INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? - - CORRECT ANSWER -
>30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - - CORRECT ANSWER - >"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH
ACTION SHOULD MA TAKE? - - CORRECT ANSWER - >CLEANSE THE SITE IN A CIRCULAR MOTION
FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS
SHOULD MA MAKE? - - CORRECT ANSWER - >ILL BE COLLECTING A BLOOD SAMPLE FROM YOU
TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash.
The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter.
Which of the following terms should he use to document his observations in the patient's
medical record? - - CORRECT ANSWER - >PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO
IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE? - -
CORRECT ANSWER - >I THINK THAT YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE
A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN THE PROVIDER
PALPATES THE MAJOR PORTION OF THE LIVER, THE ASSISTANT SHOULD RECOGNIZE THAT HE IS
PALPATING WHICH OF ABDOMINAL QUADRANTS ? - - CORRECT ANSWER - >RIGHT UPPER
A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE LEFT FOOT. THE
PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES ARE NOT NEEDED, APPLIES A
DRESSING & RELEASES THE PATIENT. WHICH LEVELS OF EXAMINATIONS SHOULD MA USE FOR
, THE PROCEDURE CODING FOR THE VISIT? - - CORRECT ANSWER - >PROBLEM-FOCUSED
EXAMINATION
WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT CALENDAR WHEN
SCHEDULING A PATIENT FOR A SKIN RASH? - - CORRECT ANSWER - >DAYTIME PHONE #
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM. ACCORDING TO
THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH ACTION SHOULD MA TAKE FIRST? -
- CORRECT ANSWER - >EVACUATE STAFF & PATIENTS IMMEDIATE
A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE FIBER TO HELP
PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS SHOULD THE MA RECOMMEND AS
THE BEST SOURCE OF INSOLUBLE FIBER? - - CORRECT ANSWER - >PEARS W/ SKIN
A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF) FOR AN
EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD MA EXPECT? -
- CORRECT ANSWER - >SHORTNESS OF BREATH
A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW MEDICATION THAT THE
PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA TAKE? - - CORRECT ANSWER -
>REINFORCE
TEACHING ABOUT FREQUENCY OF MEDICATION ADMINISTRATION
A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED DUE TO AN
INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT HAS PRIVATE INSURANCE &
IS ELIGIBLE FOR WORKERS' COMPENSATION. THE MA SHOULD RECOGNIZE THAT WHICH
PARTIES IS RESPONSIBLE FOR PAYMENT OF THIS BILL? - - CORRECT ANSWER - >PAID IN FULL BY
WORKERS' COMPENSATION
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH
ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENT'S IDENTIFY? -
- CORRECT ANSWER - >ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE
THEIR DOB
A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT. WHICH ACTIONS
SHOULD THE MA TAKE? - - CORRECT ANSWER - >LOWER THE HORIZONTAL BAR GENTLY SO
THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD
