BCS BA ORAL UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1. what is a business case
Answer:
a justification for a proposed project or undertaking on the basis of its expected commercial benefit.
Feasibility of committing a project is examined
addresses the highest level of business need for a specific project
might include high level domain analysis, risk analysis, financial analysis, creation of outline plans, test
strategy creation
Question:
2. What is a business requirements
Answer:
the critical activities of an enterprise that must be performed to meet the organizational objective(s) while
remaining solution independent
Question:
3. why is business analysis important?
Answer:
Organisations have introduced business analysis so as to make sure that business needs are paramount
when new IT systems are introduced
Question:
4. What is a BAM and what is it's purpose
Answer:
Business Activity Model shows the activities we would expect to be carried out in the business based on
the perspective under consideration
a conceptual/SHOULD-BE view of business activities
o Types of activities o Planning activities: These define rules dictating the type of resource required and
how the performance of these resources is to be measured (e.g. if 'high quality holidays' was the world
view, this would effect staffing decisions, KPIs etc) o Enabling activities: These ensure that the resources
and facilities needed by the doing activities are obtained and deployed. (e.g. raw materials, infrastructure)
o Doing activities: These relate directly to achieving the transformation described in the business
perspective (e.g. for transformation of 'convert potential holidaymakers into happy, paid-up holiday-goers'
the doing activities would include booking high-quality holidays and supplying detailed travel plans. o
Monitoring activities: these collect metrics to check the performance of other activities against the targets
as use the performance activities set in the planning activities o Control activities: other activities when
monitoring has identified that some action is required (e.g. if sales margin for a product is not being
achieved then a control action might include reconsidering the price)
,Question:
5. BBS
Answer:
Balanced Business Scorecard
Question:
6. what is CATWOE and why is it used
Answer:
Customer = the person that receives the output of the process i.e. clients Actor = the people that implement
the change i.e. employees Transformation = the process of turning the input into the output Worldview =
the wider context of the change and its impacts (positive and negative) on the wider community Owner =
the person who has the authority to implement change or stop the project, usually the investor or owner
Environment= environmental constraints e.g. regulation, financial contrainsts, limited resources
CATWOE is a tool used to evaluate business/stakeholder perspectives. It can be used to understand the
importance of each of the stakeholders requirements
Question:
7. CBA
Answer:
Cost Benefit Analysis
Question:
8. KPI
Answer:
key performance indicator
Question:
9. MOST
Answer:
mission, objectives, strategy and tactics (analysis)
Question:
10. SARAH (model)
Answer:
shock, anger, rejection, acceptance and hope (model)
, Question:
11. LCBC
Answer:
Lifecycle for Business Change
Question:
12. What are the stages of the business life cycle
Answer:
Alignment Definition Design implementation Realisation
all stages contribute to the business case
Question:
13. what are the sectors of the economy
Answer:
public/ state private / commercial not for profit
Question:
14. what are the motivations of the private sector
Answer:
profits
Question:
15. how are private sector companies financed
Answer:
shareholders bonds/debts loans mortagage sale venture capital
Question:
16. what are the motivations for public sector companies
Answer:
provide services that would not have otherwise been provided by the private/commercial sector
Question:
17. How is the public sector financed
Answer:
taxation
Question:
18. what are the motivations of a not for profit organisation
Answer:
charity, social betterment
Question:
19. how are not for profit orgs funded
Answer:
donations tax breaks grants subscriptions
CORRECT ANSWERS
Question:
1. what is a business case
Answer:
a justification for a proposed project or undertaking on the basis of its expected commercial benefit.
Feasibility of committing a project is examined
addresses the highest level of business need for a specific project
might include high level domain analysis, risk analysis, financial analysis, creation of outline plans, test
strategy creation
Question:
2. What is a business requirements
Answer:
the critical activities of an enterprise that must be performed to meet the organizational objective(s) while
remaining solution independent
Question:
3. why is business analysis important?
Answer:
Organisations have introduced business analysis so as to make sure that business needs are paramount
when new IT systems are introduced
Question:
4. What is a BAM and what is it's purpose
Answer:
Business Activity Model shows the activities we would expect to be carried out in the business based on
the perspective under consideration
a conceptual/SHOULD-BE view of business activities
o Types of activities o Planning activities: These define rules dictating the type of resource required and
how the performance of these resources is to be measured (e.g. if 'high quality holidays' was the world
view, this would effect staffing decisions, KPIs etc) o Enabling activities: These ensure that the resources
and facilities needed by the doing activities are obtained and deployed. (e.g. raw materials, infrastructure)
o Doing activities: These relate directly to achieving the transformation described in the business
perspective (e.g. for transformation of 'convert potential holidaymakers into happy, paid-up holiday-goers'
the doing activities would include booking high-quality holidays and supplying detailed travel plans. o
Monitoring activities: these collect metrics to check the performance of other activities against the targets
as use the performance activities set in the planning activities o Control activities: other activities when
monitoring has identified that some action is required (e.g. if sales margin for a product is not being
achieved then a control action might include reconsidering the price)
,Question:
5. BBS
Answer:
Balanced Business Scorecard
Question:
6. what is CATWOE and why is it used
Answer:
Customer = the person that receives the output of the process i.e. clients Actor = the people that implement
the change i.e. employees Transformation = the process of turning the input into the output Worldview =
the wider context of the change and its impacts (positive and negative) on the wider community Owner =
the person who has the authority to implement change or stop the project, usually the investor or owner
Environment= environmental constraints e.g. regulation, financial contrainsts, limited resources
CATWOE is a tool used to evaluate business/stakeholder perspectives. It can be used to understand the
importance of each of the stakeholders requirements
Question:
7. CBA
Answer:
Cost Benefit Analysis
Question:
8. KPI
Answer:
key performance indicator
Question:
9. MOST
Answer:
mission, objectives, strategy and tactics (analysis)
Question:
10. SARAH (model)
Answer:
shock, anger, rejection, acceptance and hope (model)
, Question:
11. LCBC
Answer:
Lifecycle for Business Change
Question:
12. What are the stages of the business life cycle
Answer:
Alignment Definition Design implementation Realisation
all stages contribute to the business case
Question:
13. what are the sectors of the economy
Answer:
public/ state private / commercial not for profit
Question:
14. what are the motivations of the private sector
Answer:
profits
Question:
15. how are private sector companies financed
Answer:
shareholders bonds/debts loans mortagage sale venture capital
Question:
16. what are the motivations for public sector companies
Answer:
provide services that would not have otherwise been provided by the private/commercial sector
Question:
17. How is the public sector financed
Answer:
taxation
Question:
18. what are the motivations of a not for profit organisation
Answer:
charity, social betterment
Question:
19. how are not for profit orgs funded
Answer:
donations tax breaks grants subscriptions