EMERGENCY NUMBERS PROFESSIONAL EXAM UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

EMERGENCY NUMBERS PROFESSIONAL EXAM
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS

Question:
1. 4 phases of emergency management cycle
Answer:
Mitigation, Preparedness, Response and Recovery

Question:
2. 911 calls are selectively routed to the correct PSAP based on
Answer:
the MSAG

Question:
3. In radio communication the three most common frequency bands used by public safety are
Answer:
VHF-High band, UHF and 700-800MHz

Question:
4. In what type of radio system do all sites rebroadcast messages simultaneously on the SAME frequency
Answer:
Simulcast

Question:
5. A voted receiver system rebroadcasts the
Answer:
the clearest signal received

Question:
6. The purpose for using talk-around on a radio system is
Answer:
To communicate when out of range of the repeater

Question:
7. A LEC or local exchange carrier is defined as
Answer:
provider of telephone service to the public operating under state regulations

Question:
8. What is the completed path called if customers are served by different switching systems in the same
market
Answer:
IntraLATA

,Question:
9. The transfer of a telephone call to another party is known as
Answer:
call transferring

Question:
10. Forced Answer
Answer:
call is presented to a call taker based upon a predetermined amount of time between the disconnection of
the last call and the presentation of the next call

Question:
11. Baudot
Answer:
Most common communications protocol standard for TDD

Question:
12. Enhance 911 Act of 2004
Answer:
Created the National E911 Implementation Coordination Office

Question:
13. Emergency Operations Plan
Answer:
Overall roles, authority and functions are established by the

Question:
14. Isolation of the central office
Answer:
when 911 calls directed to a seven digit number will not route through the 911 tandem switch and will not
have ANI or ALI is what type of service interruption? Occurs when the links between the central office
serving a PSAP and the remainder of the network are interrupted.

Question:
15. The loss of DBMS will result in
Answer:
loss of ALI information

Question:
16. King County Decision
Answer:
Stipulates the demark for cost is the selective router

Question:
17. CRA

, Answer:
Act allows employees or applicants to recover money damages against their employers

Question:
18. What is not considered a disability under ADA
Answer:
Pregnancy

Question:
19. Hard news
Answer:
changes in human environment

Question:
20. MSAG - Master Street Address Guide
Answer:
list of streets with associated number ranges within a 911 service area

Question:
21. Adverse Impact
Answer:
neutral employment policy or practice that by its operation discriminates against employees in a protected
classification

Question:
22. OET 71
Answer:
Guidelines for testing and verifying accuracy of wireless e911 location systems

Question:
23. ESN (Emergency Service Number)
Answer:
3-5 digit number - unique combo of emergency service agencies designated to serve a specific range of
addresses within a particular geographic area

Question:
24. Under OSHA regulations when an employee safety complaint is filed
Answer:
an employer must contact OSHA within 72 hours

Question:
25. Bona Fide Occupational Qualification (BFOQ)
Answer:
employer's hiring preference is a reasonable necessity for the normal operation of the business

Question:
26. "protected status" does not include